- Sunrun (Trenton, NJ)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- Marriott (Trenton, NJ)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Terumo Medical Corporation (Somerset, NJ)
- Sr IT Support Specialist Date: May 20, 2024 Req...for service requests. + Enter tickets in Service Desk ticketing software and accurately categorize, ... level resolution. + Play an active role in developing, maintaining and documenting Service Desk processes, process improvements and procedures + Assist in… more
- Army National Guard Units (Fort Dix, NJ)
- …is part of the NJJFHQ, National Guard. This position supervises the customer support service desk section. Serves as a Supervisory Information Technology ( IT ... as processes and procedures required to support the operations of the Service Desk . Requirements Conditions of Employment MILITARY REQUIREMENTS: Compatible… more
- HP Inc. (Trenton, NJ)
- …business challenges and drives to position himself/herself as a trusted advisor at the IT executive and business manager level. + Submits timely and accurate ... **Job Description** The Global Business Development Manager (GBDM) leads global opportunities for acquisition and...knowledge in aligning HP capabilities to client business and IT priorities, and positioning relative to competitors. + Leverages… more
- Marriott (Mount Laurel, NJ)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting Operations… more
- Marriott (Trenton, NJ)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Trenton, NJ)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cayuse Holdings (Trenton, NJ)
- …skills + Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to ... Support and respond to incidents working with the the Service Desk and Desktop support teams +...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- SHI (Trenton, NJ)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Trenton, NJ)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Marriott (Trenton, NJ)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Ensono (Trenton, NJ)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (Trenton, NJ)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Terumo Medical Corporation (Somerset, NJ)
- …and sales acceleration. **Job Details/Responsibilities** + In collaboration with BI/Analytics Manager , IT Leadership and Business Partners, develop and maintain ... TAH entities. This role will work closely with the IT , Sales, Finance, Marketing, Manufacturing, and Operations teams to...on the SLA adherence + Respond to User Help Desk tickets for disposal of service requests… more
- H&R Block (Fairless Hills, PA)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Aston Carter (East Windsor, NJ)
- …open requisitions as well as new hire and promotion process with hiring manager , HRBP and Talent Acquisition team. Responsible for entering all employee life cycle ... activities within protocols for the East Windsor Office. * Handle front- desk /reception activities for the Office including greeting employees and office visitors,… more
- Aston Carter (East Windsor, NJ)
- …of open requisitions as well as new hire and promotion process with hiring manager , HRBP and Talent Acquisition team. + Responsible for entering all employee life ... activities within protocols for the East Windsor Office. + Handle front- desk /reception activities for the Office including greeting employees and office visitors,… more
- Billows Electric Supply (Delran, NJ)
- …together, provide our customers with a high level of quality and consistent service . Quotation Specialist -Switchgear Reports to: Branch Manager Remote: Not a ... computer and phone use Work Environment Office environment, mainly seated at a desk in our Tech Department located in our Corporate Office. This position requires… more
- SHI (Somerset, NJ)
- …Receptionist. The Marketing EBC Events Team Lead and Marketing EBC Events Manager supervise the EBC Event Receptionist position. The EBC Event Receptionist position ... proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely...come into the Events alias + Working the travel desk on event days + Helping set up and… more