- Rocket Software (Cheyenne, WY)
- …broader communication. **Required Qualifications:** + Three (3) to five (5) years of Service Desk Leadership experience with a demonstrated pattern of increasing ... in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX)...Certification - ITIL Foundation required. + Extensive knowledge of Service Desk Management tools, eg, Jira … more
- SHI (Cheyenne, WY)
- …and AWS Cloud environments + Cloud engineering experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + ... **Job Summary** The Technical Account Manager on the Managed Services team serves as...as a subject matter expert on the customer's managed IT environment. The TAM conducts regular business reviews with… more
- SHI (Cheyenne, WY)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Cheyenne, WY)
- …(SRE) organization design + Knowledge of AI/ML solutions and their application within a Service Desk or IT support organization + Experience leading global ... as well as related product teams, suppliers, and managed service providers. You are expected to drive a culture...Director, ServiceNow platform, ensures the efficient delivery of overall IT services, focusing on ITIL and business processes, CMDB,… more
- Cayuse Holdings (Cheyenne, WY)
- …mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network services, software ... systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or...to coordinate and get cooperation from multiple areas within IT to accomplish assignments. + Ability to work well… more