- Boston Public Schools (Boston, MA)
- …confirmed until the position is vacated. REPORTS TO: Chief of Staff POSITION OVERVIEW: The Problem Resolution System Response Director will direct and ... collaboration with the Division of Schools Improve the data systems for tracking PRS complaints and make sure the...Email Your Name Your Email Send me a copy Problem Resolution System Response… more
- Boston Public Schools (Boston, MA)
- Reports To: Problem Resolution System Response Director ACADEMIC/NON-ACADEMIC: Non-Academic POSITION OVERVIEW: The Problem Resolution System ... Engage in continual learning to understand BPS services and systems relevant to PRS complaints Identify, develop, and provide...Email Your Name Your Email Send me a copy Problem Resolution System Response… more
- Marriott (Boston, MA)
- …to meet current and future critical property system needs in terms of problem management. The function of Priority Incident Response is 24x7x365 in nature ... N **Position Type** Management **JOB SUMMARY** As part of the Priority Incident Response team, this a critical role drives effective operational restoration in an L3… more
- Baylor Scott & White Health (Boston, MA)
- …**KEY RESPONSIBLITIES** + Conduct security investigations and lead security incident response in cross-functional environment and drive incident resolution + ... **JOB SUMMARY** The Sr. Incident Response Engineer will take on the lead cyber...and stakeholders. **KEY SUCCESS FACTORS** + More advanced leadership, problem solving, team building, and judgment-making skills. + Skilled… more
- City of Somerville (Somerville, MA)
- …general public. + Takes lead role toward customer response and problem resolution as related to sewer system issues and reports such issues to a Foreman. ... any emergencies to a Foreman. + Assists with emergency response activities related to system failures and/or...system , is responsible for determining the cause, locating problem area, and using whatever methods, tools and procedures… more
- City of Somerville (Somerville, MA)
- …Department policy. + Takes lead role toward customer response and problem resolution as related to water system issues and report such issues to Foreman. ... Respond to emergencies as directed and assist in emergency response activities as related to system failures...and failures, is responsible for determining the cause, locating problem area, shutting off water service, and using whatever… more
- Ensono (Boston, MA)
- …documentation of issue cause, action, and resolution in the designated problem tracking system . + Process configuration changes of processors and equipment ... products. + Experience using various system monitoring software in problem determination, particularly for performance/ response problems. + Strong analytical… more
- Ensono (Boston, MA)
- …documentation of issue cause, action, and resolution in the designated problem tracking system . + Process configuration changes of processors and equipment ... products. + Experience using various system monitoring software in problem determination, particularly for performance/ response problems. + Strong analytical… more
- Ryder System (Boston, MA)
- …for managing customer expectations, ensuring process adherence, providing quick timely response to user requests for operational or technology improvements, and act ... relationships with key individuals at the account and their client Oversees the system applications in an assigned area to ensure optimum performance. Ensures the… more
- Ryder System (Boston, MA)
- …the areas of response , throughput, and availability + Remedy incident ticket problem resolution + Participate in 24x7 on-call rotation + Implement network ... incidents + Network upgrades, and routine hardware configuration + Daily maintenance and problem resolution on the LAN/WAN environment + Participate in 24x7… more
- Ryder System (Boston, MA)
- …managing customer expectations, and ensuring process adherence that results in timely response to user requests for operational or technology improvements, and acts ... and end users, establishing relationships with key individuals. + Oversees the system applications in an assigned area to ensure security compliance and optimum… more
- ThermoFisher Scientific (Cambridge, MA)
- …customer experience. + Help to cultivate customer satisfaction through ensuring prompt customer response times and problem resolution . + Provides up-to-date ... with strong communication skills. + Sophisticated knowledge of Microsoft Windows operating systems , PC hardware and desktop application products. + Well oral and… more
- Marriott (Boston, MA)
- …platforms, and middleware **Leadership attributes:** + Strong negotiating, influencing and problem resolution skills. + Proven ability to effectively prioritize ... SIEM and UEBA platform engineering and delivery of Security Orchestration and Automated Response (SOAR) services to incident response personnel as well as… more
- Amazon (Boston, MA)
- Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? ... and site-level maintenance teams to maximize the performance of advanced robotics systems . You will develop deep technical and functional subject matter expertise… more
- Public Partnerships LLC (Boston, MA)
- …Tracking:** + Develop, implement, and monitor key CTO metrics, such as system uptime, incident resolution time, development velocity, and customer satisfaction ... all relevant parties. **Key CTO Metrics to Drive:** + ** System Uptime and Reliability** : + Target: Achieve and...Target: Achieve and maintain 99.99% uptime for all critical systems , with a focus on proactive maintenance and rapid… more
- Brockton Hospital (Brockton, MA)
- …identifying opportunities to improve patient flow and reduce service delays through problem resolution and follow-up. Monitors on-site case managers and ... of the Case Managers, Social workers and supports ongoing problem solving. Establishes tools, processes and systems ...areas for improvement of resource utilization. Plans and develops systems and processes in response to payor… more
- Eversource Energy (Dorchester, MA)
- …committees and at conferences\. + Assists operations management in the coordination of response to system emergencies and participates in event review teams and ... This role develops and implements Eversource System Operations Training\. Training includes both classroom and on\-the\-job training and incorporates both conceptual… more
- Brockton Hospital (Brockton, MA)
- …calls to appropriate vendor organizations for repairs and service on all telecommunications systems (ie, NEC SV9500 phone system , in-house and external Pager ... / or Charge Operator (if applicable) operates a Switchboard and Communication system in a Hospital environment. Manages a professional relationship with all related… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …focus on API/EDI/EDA integration. Your unwavering commitment to troubleshooting and problem -solving excellence will play a crucial role in maintaining the integrity ... and performance of our healthcare systems . In this key role, you will not only...Flex persona. Your Day to Day + Oversee the resolution of complex technical issues, ensuring timely and effective… more
- Needham Bank (Needham, MA)
- …+ Normal business office environment + Must be able to work flexible hours to address system upgrades or problem resolution + Ability to work in a fast-paced ... and cloud-based commercial software applications such as COCC Core, online banking, lending systems , CRM, and other ancillary systems . This role is also… more