- RKON (Chicago, IL)
- Help Desk Analyst At RKON, we're proud of the culture we've created-and the loyalty and dedication of our employees, many of whom have been with the company ... resolves incidents and/or escalate as required with support vendors and RKON senior support engineers + Facilitates resolution of tickets/ service requests while… more
- Loyola University Chicago (Chicago, IL)
- …Distinguishing Characteristics: This position is distinguished from the Client Technologies Analyst position in that the senior position requires additional ... SR CLIENT TECH ANALYST Thank you for your interest in Loyola...members for root-cause resolution. 2. Professionally respond to help desk tickets, customer calls, email, voice mail, and hardware/software… more