- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …and Key Performance Indicator (KPI) metrics. Acts as the liaison between Shift Leads, Service Desk Lead , and client leadership. Provides and manages ... Responsible for supporting and leading Service Desk operations and multiple shift...take or recommend actions to address. + Monitor shift lead queues daily and provide feedback to shift leads… more
- Red River (Chantilly, VA)
- **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of ... SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager. **Primary Position Tasks:** + Primary service desk … more
- Bright Horizons (Newton, MA)
- **What you will be doing:** The IT Service Desk Team Lead at Bright Horizons plays a critical role in providing advanced technical support to our internal ... users through direct engagement on tickets, service level monitoring and team mentorship. They are a part of a dynamic team that ensures smooth operations, resolves… more
- CoStar Realty Information, Inc. (San Diego, CA)
- Service Desk Technical Team Lead - California Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real ... we provide an invaluable edge in real estate. We are looking for an experienced Service Desk Technical Team Lead to join our team. In this role, you will… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** LEAD , SERVICE DESK ANALYST** position. **WORK SCHEDULE** + ... **PRIMARY JOB RESPONSIBILITIES** + You act as an escalation resource for the Service Desk Analyst team, providing guidance and assisting with Service Desk… more
- RLDatix (Skokie, IL)
- …Will Do: The Associate Service Desk Analyst will report to the Service Desk Lead , responsible for supporting the Corporate department. The Associate ... Associate Service Desk Analyst Location: Skopje, Macedonia...new starter and leaver processes, working with the Team lead to ensure systems are updated accordingly, The role… more
- Trace Systems Inc (Colorado Springs, CO)
- …trouble tickets on a daily basis + Provide accurate status reports and updates to Service Desk Lead + Coordinate with DISA's Enterprise SATCOM Gateway ... Overview: Job Title: Service Desk Level I Technician Job Location:Colorado Springs, Colorado Security Clearance: US Government issued active, in-scope Secret… more
- Hormel Foods (Austin, MN)
- **Team Lead - IT Service Desk ** **Hormel Foods Corporation** **ABOUT HORMEL FOODS -** **_Inspired People. Inspired Food. (TM) _** Hormel Foods Corporation, ... . **RESPONSIBILITIES** + Oversees and provides guidance to the Service Desk Technicians and Computer Operators. + Ensures the efficient and… more
- Chenega Corporation (Alexandria, VA)
- …plans for JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, ... that affect compliance with applicable NIST SP 800-53 security controls. + Lead the service desk efforts to document core Standard Operating Procedures… more
- Vail Resorts (Breckenridge, CO)
- …Assistants ensuring consistent quality customer service is delivered. The Front Desk Team Lead will resolve customer complications and complaints by ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Team Leader provides guidance and leadership to the… more
- SAS Shoemakers (San Antonio, TX)
- Help Desk Support Lead Company Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based company, has been in business for over 40 years and has developed ... footwear. Position SAS has an opening for a Help Desk Support Lead , who will provide technical...enhance excellence in communication and monitor the level of service delivery in order to determine areas of lapses.… more
- Nelnet (Columbus, OH)
- … functionality to support a new Federal client's data management system. The HSES Help Desk Team Lead must understand multi-tiered help desk operations and ... team members to address reoccurring support issues. A Help Desk Team Lead interacts with internal and...years of prior education and/or work experience. * Customer service and help desk functions. * Experience… more
- Robert Half Technology (Fort Valley, GA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Lead for a growing IT team in Fox Valley, Wisconsin. The chosen candidate ... exceptional support to our end users. This is a Lead By Example role and does not have any...to manage and maintain workstations. * Experience in handling service desk tickets. * Proficient in using… more
- YMCA of Greater Rochester (Rochester, NY)
- Help Desk Team Lead /System Administrator Rochester, NY (http://maps.google.com/maps?q=444+East+Main+St.+Rochester+NY+USA+14604) * Association Office Job Type ... the director of the Director of IT, the Help Desk Team Lead will be primarily responsible...managing all such support requests through resolution. Ensures customer service is timely and accurate on a daily basis.… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to ... user issues and requests. The selected individual will: + Lead and supervise the Help Desk team,...and maintain knowledge base articles and documentation to facilitate self- service and improve first call resolution rate + Assist… more
- Latham, The Pool Company (Latham, NY)
- Primary Role: The front desk lead acts as the face of an organization, being the first point of contact for visitors. To be a front desk lead means you ... welcoming and taking care of visitors. As a front desk lead , you must possess good communication...Microsoft Office suite + Excellent interpersonal, communication, and customer service skills, written and oral; ability to manage information… more
- General Dynamics Information Technology (Washington, DC)
- …prioritize, and schedule service desk activities to ensure continuity of service . + Lead , direct, evaluate, and develop staff to ensure that users ... **US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas… more
- Aimbridge Hospitality (West Sacramento, CA)
- …Apply for this position (https://careers-aimbridge.icims.com/jobs/329192/front- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help ... Job Summary Guest Services Lead serves as a primary contact for questions...for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more