- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ,People Management ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more
- Hatch (Pittsburgh, PA)
- Student - IT Service Desk Technician InternApply now " Apply now + Apply Now + Start apply with LinkedIn Start + Please wait Date:Aug 26, 2024 Location: ... seeking students local to the Pittsburgh area for an IT Service Desk Intern for...with other technicians/engineers on projects + Provide support to Senior Engineers and Designers as and when needed What… more
- Ankura (OK)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, ... and cost effective manner. Examples include laptops, email, the service desk , network connectivity, fileservers, phones, servers...gathering, ticket trends, etc.) and communicate the information to IT leaders in a timely manner . + Apply… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... of activities in one or more of the following IT areas: network communications, systems administration or systems development.... systems. This position works under the guidance of senior engineers. This position is not responsible for providing… more
- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...or more years of experience working in an enterprise IT Service Desk or Help… more
- CACI International (Arlington, VA)
- …and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 9000 user community within the ... Sr . Technical Operations Center Service Desk Agent - Day Shift... agent provides high-level support for an Information Technology ( IT ) Service Desk which receives… more
- State of Minnesota (St. Paul, MN)
- …**:** Position requires a minimum of three (3) years of IT Service Desk experience. Experience must include: ... Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...and industry best practices, you will make recommendations to senior management on direction for new or changed technologies… more
- Dayton Children's Hospital (Dayton, OH)
- …School Diploma or GED required Experience + Customer Service experience required + IT Service Desk Customer Service preferred + Hardware/software ... Facility:Dayton Children's - Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The ...issues, at the time of the call, using the IT ticket tracking system according to departmental procedures and… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job... Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk… more
- Valent BioSciences (Libertyville, IL)
- …D/X initiatives. + Manage Enterprise Infrastructure team, third-party offshore outsourcing providers, and IT Service Desk teams. + Experience in managing ... such as AWS Cloud, LAN, SDWAN, Switches, Servers, Firewall, IT service /help desk , etc., throughout...control environment. + Works with the IT senior leadership team on the service portfolio… more
- Airtable (San Francisco, CA)
- …Site Engineering Manager, you will be responsible for managing the Service Desk , Network Engineering, and Site IT Operations, ensuring the smooth operation ... rely on Airtable to transform how work gets done. Sr . Manager IT Site Engineering Job Description...will be expected to: + Lead & Manage the Service Desk : Ensure that IT … more
- Parker Hannifin Corporation (San Diego, CA)
- …situation technical problems. . Manage incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. . ... computer science, or related field. o Incoming Junior or Senior Standing o Minimum of 3.0 GPA Experience: ....with maintenance and repair of computer hardware, preferred . IT Service Management ticketing tool such as… more
- Kratos Defense & Security Solutions, Inc. (Bristow, OK)
- …company policies and procedures to resolve a variety of issues. * Uses the IT Service Desk electronic ticketing system according to department procedures ... tickets, phone call and walk-up requests. * Ensures priority support to senior leadership, including deadline driven or after-hours support as needed. * Utilizes… more
- HCA Healthcare (Tampa, FL)
- …Analyst provides support for basic incident resolution and requests reported to the IT Service Desk for all HCA Organizations. Responsibilities include ... an organization that invests in you as a Associate IT Client Support Analyst? At Parallon, you come first....3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- American Institutes for Research (Washington, DC)
- …AIR's Information Technology ( IT ) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid ... innovative, multi-dimensional, and dynamic by joining AIR as a ** Senior Business Process Analyst** . We hire talented and...leading or managing an IT Helpdesk or IT Service Desk . + Knowledge… more
- Crane Aerospace & Electronics (Lynnwood, WA)
- ** Sr . Help Desk Technician - Aerospace**...and clients. Ability to motivate the team to adhere IT best practice and deliver outstanding customer service ... Aerospace and Electronics** has an exciting opportunity for a ** Sr .** **Help Desk Technician** to join our...Experience: Minimum of 5+ years working in a Help Desk or a Desktop Support Senior Role.… more
- CADENT (Philadelphia, PA)
- …What You Will Do: * Serve as the main point of contact and escalation for IT service desk inquiries, ensuring timely and effective resolution. * Provide ... cross-screen campaigns. Right now we are seeking a seasoned Senior Support Analyst to join our IT ...is critical in ensuring the seamless operation of our IT service support, serving as a knowledgeable… more
- City of New York (New York, NY)
- Job Description The IT Customer Excellence team consists of the IT Service Desk and ITIL Practice Management units. The IT Service Desk ... incident, problem, service request, and knowledge management, implementing standard IT Service Management practices and quality measures to continuously… more
- Paladin Technologies (Seattle, WA)
- …+ Provide senior -level network support to the Systems Administration (SysAdmin) and IT Service Desk (ITSD) teams. This includes network design, managing ... As part of the IT Operations Team at Paladin Technologies, the Network...designing, implementing, and managing tools for monitoring IP network service uptime, security, and performance (NPM). + Manage projects… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more