- Amazon (Seattle, WA)
- …team in Identity Services and Abuse Protection (ISAP) is looking for a seasoned Senior Software Development Manager to help build and own our innovative Identity ... Manage the overall software development life cycle via both senior and junior engineers from project scoping, sprint planning,...and system performance to management * Work closely with Sr . Engineers and Team Leaders to architect and develop… more
- Amazon (Seattle, WA)
- …keeps us safe and healthy, and saves money and energy. eero Customer Support ( CS ) is seeking an experienced Workforce Manager to lead workforce / capacity ... exceptional customer experience. Key job responsibilities As the Workforce Manager for eero CS , you'll work cross...Seattle, WA, USA Basic Qualifications - 5+ years of program or project management experience - Experience using data… more
- Amazon (Seattle, WA)
- …they truly belong. Our team is seeking an innovative and highly motivated Program Manager (PM), Business Communications to support communications for the global ... Description The Worldwide Customer Service ( CS ) Communications team' mission is to ensure every...Seattle, WA, USA Basic Qualifications - 7+ years of program or project management experience - Experience owning … more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and passionate Program Manager to develop and execute strategies for our Gemba Walk initiative within the Customer ... the Gemba Walk experience and increasing engagement *Evangelize the program and the value to CS leaders...strategy, end to end delivery, and communicating results to senior leadership - Experience in complex problem solving, and… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service ( CS ) is looking for a Program Manager to join the Amazon Stores Americas Quality Program . In this role, you will lead ... quality, 2) Working collaboratively across our partner teams (eg: Global Quality, CS Operations, Defect Elimination program teams, etc.) to maximize resources… more
- Amazon (Seattle, WA)
- …and operations network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate ... exceptionally talented, bright, and driven people. Amazon's Customer Service ( CS ) organization is looking for a dynamic, organized self-starter... program team. This team proactively engages with business stakeholders… more
- Amazon (Bellevue, WA)
- …strategic thinking, have backbone, and customer obsession. Key job responsibilities As a Senior Creative Packaging Program Manager (CPPM), you will drive ... We are looking for a talented, experienced, and driven Program Manager to lead the management of...like). - Familiarity with Design tools such as Adobe CS (Illustrator, InDesign, Photoshop, and Acrobat), Figma. Preferred Qualifications… more
- Amazon (Seattle, WA)
- …centers that comprise the AWS cloud. We're seeking an experienced Technical Infrastructure Program Manager in Herndon, VA to oversee data center security build ... project management of highly technical initiatives, as well as strategic program management. An Engineering Degree or equivalent technical experience is required.… more
- Amazon (Seattle, WA)
- …Intelligence? Then we're looking for you! We are seeking a Principal Product Manager to join the Customer Engagement Technology (CET) Team. You will be responsible ... for effective use of LLMs * Work with leaders across science, tech, product/ program management, corporate and operations to identify and manage new and existing… more
- Amazon (Seattle, WA)
- …continuous improvement practitioner. A day in the life As a Process Improvement Program Manager , your days will be filled with collaborating with ... this role, you independently own and manage a small program , collaborating closely with stakeholders to define requirements, set...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more
- Amazon (Seattle, WA)
- …- Bachelor's degree or equivalent - 5+ years of product or program management, product marketing, business development or technology experience - Experience as ... a product manager or owner - Experience owning/driving roadmap strategy and...of a product Preferred Qualifications - Experience in influencing senior leadership through data driven insights - Experience working… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service ( CS ) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program ... The successful candidate will collaborate with global, cross-functional business teams and CS operations to ensure readiness and deliver projects that impact the… more
- Amazon (Seattle, WA)
- Description The Amazon Autos Customer Experience Sr PgM will define how we care for our dealers as they launch and manage their businesses in our online marketplace. ... task will be to stand up our dealer support program . You will work closely with Dealer Account Management,...will work closely with Dealer Account Management, Dealer Operations, CS Tech, and CS Operations to define… more
- Amazon (Seattle, WA)
- …human centered design. Our team is looking for a talented and experienced Program Manager to coordinate CET global programs and communicate technical knowledge ... 'Earth's most customer-centric company', and our award-winning Customer Service ( CS ) team is an essential part of that mission....- Perform needs analysis using available data and evaluate program results to improve and scale readiness and the… more
- Amazon (Seattle, WA)
- …make history. Amazon's Customer Service ( CS ) organization is seeking an experienced Program Manager to join the Worldwide Capacity Planning (WWCP) Team. The ... team), which is responsible for managing real time activities for the entire CS Network. This role leads standardization initiatives and requires a high level of… more
- Amazon (Seattle, WA)
- …a week, and in over 20 languages (and growing). We are seeking an experienced Senior Manager for one of our fastest growing new programs, Customer Service by ... 'Earth's most customer-centric company', and our award-winning Customer Service ( CS ) team is an essential part of that mission....0 to 1 to scale, have demonstrated experience in senior program management roles for large-scale development… more
- Chewy (Bellevue, WA)
- …can process, and transform? Join Chewy's Customer Care Product Management (CCPM) team as a ** Senior CS Technical Product Manager ** . At Chewy CCPM, we're ... operational, and technical vision. **Compensation & Benefits:** Our salary range for a ** Senior CS Technical Product Manager ** position is **$134,500.00 -… more
- Amazon (Seattle, WA)
- …world to power millions of customer conversations. Contact Center Management Solution Team within CS -CET is looking for a Principal Product Manager to define and ... company', and our award-winning Customer Service - Customer Engagement Technology ( CS -CET) organization is an essential part of that mission. Amazon … more
- MUFG (Seattle, WA)
- …of resolution + Identifies broader solutions to support client needs, escalating to RM, TRM, CS Manager / CSM partners when needing support + Engages Manager ... locations are Seattle, Atlanta and Boston** **_Job Summary:_** The Senior Client Relationship Advisor manages a portfolio of both...MUFG Exchange Online Banking Risk Advice + Partners with Manager / CSM partners to advise clients on risk… more
- Amazon (Bellevue, WA)
- …mid-market accounts to enterprise-level customers including public sector. We are seeking an experienced Senior Technical Program Manager who wants to join a ... waiting for help from Amazon, and provide SE and CS Associates with the tools that automate routine steps...users around the world. We are looking for a Senior Technical Program Manager with… more