- Umpqua Bank (WA)
- Salesforce Admin. / Tier II Technical Support Specialist Innovation and Technology Federal Way, Washington NA, CA NA, Arizona NA, Colorado NA, Nevada NA, ... change. About the role: This role provides second level support to end users by handling service requests and...daily course of troubleshooting hardware and software issues, the Tier 2 Specialist should triage, diagnose, and design predictive… more
- Kenect (Pleasant Grove, UT)
- …game of voicemails, phone tag, and making customers wait on hold. About the Role As a Tier II Technical Support Specialist, you will play a vital role ... internally and with customers. Skills & Qualification + '2+ years of experience in Technical Support ( Tier I or II ) or a related field. + Experience and… more
- SMX (Quantico, VA)
- …to all units within a global enterprise network and provides escalated technical support to Tier II technicians. In conjunction with other integrated ... Expert (SME) for all core network systems, serving as Tier III echelon support for network IA...as a two-way conduit by consulting with and providing technical guidance to other client sections regarding the testing,… more
- Charles Schwab (Westlake, TX)
- **Your opportunity** The CS&S Client Technical Support Associate responds to tier II escalated technical inquiries from internal and external clients ... of website, systems and accounts. Our goal is to support the one call resolution, while still providing a...proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner… more
- ProSphere Tek (Bay Pines, FL)
- …usage, anticipate problems, and suggest solutions. + Manage production systems and provide higher-level technical support ( Tier II , III) to clients when ... Contractor, has an immediate opportunity available for a System Administrator to provide support for the Veterans Affairs (VA) Enterprise Testing Service Support … more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- Competitive Range Solutions, LLC (Washington, DC)
- …heights. Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day ... increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist...computers, laptops, printers, monitors, and scanners. + Offer direct support and training to users, addressing technical … more
- Adapt Forward (North Charleston, SC)
- IT Support Specialist Tier II North...over the phone + Ability to communicate well with technical and non- technical people + Must be a ... Charleston, SC Secret As an IT Support Specialist Tier II , you will Provide Installation and Day-to-Day support for Personal computers and Desktop for… more
- CACI International (Forest Heights, MD)
- …+ Handle incoming technical escalations from Service Desk, Network Operations Security Center, Tier II , and other support teams. + Document, track, and ... Tier II Windows Systems Engineer Job... Tier II Windows Systems Engineer Job Category: Information Technology...instructions, and job aids. + Continuously cross-train to also support other technical tasks and responsibilities. +… more
- CACI International (Washington, DC)
- …an on duty and on call technical resource to resolves complex issues and to support staff. **The Tier II engineer will work one of various shifts between ... Up to 10% Type of Travel: Local * * * CACI is seeking an experienced Tier II NOC Engineer to support a 24x7x365 enterprise operations center. The Tier … more
- NuAxis Innovations (Boston, MA)
- ** Tier II Service Desk Specialist** Location **Boston, MA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... community. We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …an entrepreneurial spirit that's brought us a lot of success and we're looking for a Tier II Help Desk professional to join the team in our Dunwoody data center. ... daily, and add value to the company by providing technical support to end users and network...assistance via multiple channels (phone, email & chat) + Support resolution of issues escalated from Tier … more
- Leidos (Washington, DC)
- **Description** Leidos has an opportunity for a Tier 2 NOC Network Administrator to support our Intelligence Program. The ideal candidate will coordinate with ... + Support engineering design data calls. + Support new/enhanced network implementation, installation, and technical ...US Citizenship. + Meets DoD 8570 Certification IAT Level II requirements + Requires a Bachelor's degree and 4+… more
- William C Brown Inc (Chantilly, VA)
- Tier II Technician EOE Statement We are...protected by law. Description WCBinc is looking for aTier II Technicianto join our team to support our ... through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation… more
- Leidos (Lompoc, CA)
- **Description** The Digital Modernization Sector at Leidos has an opening for a Tier II Network Technician to support the computer data communications ... modeling. **The job duties of the Tier II Network Technician are as follows:** + Support...10 years. Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2. **Additional required qualifications include:** +… more
- Dobson Fiber (Oklahoma City, OK)
- …various IP, transport, and PON platforms: Calix, Nokia, Juniper, and others. Train other NOC Tier I & II , engineers as needed on process and technologies. Work ... ensure the reliability of Dobson Fiber's network that serves our clients by providing support that will promote the health and stability of the network. The NOC… more
- Criterion Systems (Las Vegas, NV)
- …are responsible for standardizing operational procedure. Developed and demonstrated business and technical writing skills are a must. Tier 2 intrusion analysts ... we encourage Veterans to apply. Our staff provides cyber security support to the Department of Energy National Nuclear Security Administration. Responsibilities… more
- US Tech Solutions (Rochester, NY)
- …**9-5:30;8 hrs/Day M-F** **Job description:** + Provides advanced customer service and support to internal staff and external clients in the areas of property ... and services supported by the Insurance Agency Assists external users of the technical products by answering questions solving problems involved with their use. +… more
- US Tech Solutions (Rochester, NY)
- JOB DESCRIPTION Job Summary Provides advanced customer service and support to internal staff and external clients in the areas of property & casualty suite of ... services supported by the Insurance Agency Assists external users of the technical products by answering questions solving problems involved with their use… more
- General Dynamics Information Technology (San Diego, CA)
- …responsibilities: Develops and conducts training and educational programs for Sailors in support of Expeditionary Warfare Training Group Pacific in San Diego, CA. ... Training program requires ability to conduct traditional classroom instruction and support shipboard training in port, as well as training on the operational… more