- Merck & Co. (Durham, NC)
- …financial systems (budgets, expenses, product standards and variances.)Creates awareness of cost levers from Tier 5 to Tier 1 , driving productivity at all ... support external influence and to capture best/next practicesProviding technical guidance to staff, colleagues, and customersOwnership of site validation SOPs,… more
- TEKsystems (St. Louis, MO)
- Position Title: Tier 1 Technical Support Location: St. Louis, MO, US Job Summary: Provides advanced technical advice and guidance on the ... and modify products to meet customer requirements. - Offer expert and second- tier technical support for the installation and repair of complex systems… more
- Insight Global (Fort Lauderdale, FL)
- Job Description Insight Global is seeking a Tier 1 Technical Support Analyst for a healthcare client in the Sunrise area. This person will be responsible ... for front-line technical questions from the internal employees in a healthcare...Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 1 -3+ years IT experience within an App Support… more
- TEKsystems (St. Louis, MO)
- …troubleshoots products and modifies products to customer requirements. Provides expert and second tier technical support for the installation and repair of ... to the appropriate specialist. Provides training to customers Skills: Customer service, Technical support , Troubleshooting, Windows, Help desk support ,… more
- Robert Half Technology (Hesston, KS)
- …Network Troubleshooting * Basic Troubleshooting * Hardware Troubleshooting * Network Troubleshooting * Tier 1 Support Requirements * Minimum of three years ... will be actively involved in managing, troubleshooting, and providing support for various technical issues. Responsibilities: *...Ability to perform network troubleshooting * Experience in providing Tier 1 support * Knowledge… more
- eVisit (Mesa, AZ)
- As a Technical Support Analyst you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with ... strategy and tactics based on your analysis of outcomes. As a Technical Support Analyst you will ensure that our customers successfully connect to their… more
- Robert Half Technology (Nashville, TN)
- … is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. ... 1 Helpdesk Analyst to join our client's IT support team! As a Tier 1...+ User Support : Provide friendly and efficient technical support to end-users via various channels,… more
- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …medicines, solutions and services in more than 110 countries and regions. **Summary:** The ** Tier 1 Technical Support Specialist (TSS) for Medical ... field of IVD** at the Grifols DxCTS (Diagnostic Customer Technical Support ) Team has the primary responsibility...primary responsibility of providing the highest quality service and support ( tier 1 ) to Grifols… more
- Eaton Corporation (Arden, NC)
- …The primary function of the Technical Support Engineer is to provide tier 1 technical support for Low Voltage Automatic, Non-Automatic, and ... Eaton's ES AMER ARS division is currently seeking a Technical Support Engineer for the Automatic Transfer Switch product line. This position is located in our… more
- Insight Global (Davidson, NC)
- …. Skills and Requirements Minimum of 1 -2 years experience in a tier 1 technical support position providing break/fix and ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Children's Mercy Kansas City (Kansas City, MO)
- …+ Reaches out to users through preferred contact methods and remote capabilities to provide Tier 1 technical support on self-submitted tickets. + ... is responsible for day-to-day analysis, participation, and completion of Tier 1 support work in...be further discussed with Human Resources. Responsibilities Provides mid-level technical support to internal users seeking … more
- Farfield Systems (Linthicum, MD)
- … Support Services) Customer Support - primarily focuses on requirements gathering, tier 1 support , technical writing, help documentation, and ... where each employee is a valued member. Farfield provides support to multiple agencies across the United States Government...internal testing. Primary Skills: - technical writing - Confluence Secondary Skills: - System Engineering/requirements… more
- General Dynamics Information Technology (Shaw AFB, SC)
- … also provides Client Systems/Hardware Support for the AOC/CAOC floor Provide Tier 1 technical support (performing initial trouble ticket/call ... to Obtain:** Secret **Job Family:** Help Desk **Skills:** Microsoft Exchange Server, Technical Support ,Troubleshooting **Experience:** 2 + years of related… more
- KBR (Houston, TX)
- …be a US Citizen Core Role and Responsibilities: Provides first line ( Tier 1 ) IT technical support to end users for account administration, distribution ... tools available to you. + Provides first contact resolution technical support via incoming phone calls, to...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Percepta (Melbourne, FL)
- …the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented procedures ... **Description** **IT Support Services Technician** At Percepta, we bring first-class...Day, You'll** + Answer phone and ticket requests for technical assistance and perform tier 1… more
- Robert Half Technology (Lebanon, NH)
- …centers, assisting in coordinating maintenance of both data centers * Troubleshooting and resolving Tier 1 technical support issues revealed via server ... center phones * Assisting incoming callers in identifying and potentially troubleshooting technical issues and support requests * Coordinating incoming … more
- The Erosion Company (Woodstock, GA)
- …with IT policies and procedures. IT Support + Provide Tier 1 / Tier 2 technical support for end-users, addressing hardware, software, and network ... of new employees, setting up their IT infrastructure, and providing day-to-day technical support . In this position, you will collaborate with both internal teams… more
- University of Miami (Coral Gables, FL)
- …month-end and year-end fiscal processes. Department Specific Functions 1 . Provides Tier 2 technical support for various enterprise applications, ... as required by the department. 2. Troubleshoots complex issues and provides advanced technical support for users encountering problems with these applications. *… more
- TEKsystems (Winter Park, FL)
- Description: - Job Responsibilities Summary: Technical Support Tier 1 Support Specialists are responsible for providing first level technical ... fast-paced call center environment. - Essential Job Functions - Tier 1 Support Specialists will...understand how to effectively prioritize tasks, etc. - The Technical Support Team may assist with company… more
- Xcel Energy (Denver, CO)
- …could be just what you're looking for. **Position Summary** Provide highly responsive tier 1 and 2 technical support to the contractors and employees of ... proprietary applications, etc.). **Essential Responsibilities** + Provide hardware and software technical support for contractor and employee PCs both remotely… more
