- Orion Consortium (Annapolis Junction, MD)
- …+ Ensure the Splunk infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. + ... Contribute to development and ongoing improvement of industry best practices and standards for maintaining data analytics enterprise technologies. + Assist with installing, testing, and deploying hotfixes/patches for Splunk app/product releases to manage… more
- Orion Consortium (Annapolis Junction, MD)
- …* Resolves technical requests from self-service tickets in support of internal and/or outside customers. * Creates, deletes, and modifies customer accounts. * ... Maintains and updates records and tracking databases. * Alerts management to recurring problems and patterns. * Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment. * Must be able to multi-task and possess… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Must possess a solid understanding of event management, system/application health server operating system, agent and agentless monitoring, network, application and ... end-point performance, tuning and measurements. The candidate will ensure the COTS products function properly in a secure environment with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. + Assist with testing… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Ensure the Splunk infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications. + ... Contribute to development and ongoing improvement of industry best practices and standards for maintaining data analytics enterprise technologies. + Assist with installing, testing, and deploying hotfixes/patches for Splunk app/product releases to manage… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Fabricates, installs, maintains, and repairs electronic, mechanical, and/or other types of components and equipment. + Performs technical tasks and provides site ... support. + Troubleshoots hardware and software problems and interconnectivity issues. + Modifies, moves, and installs new equipment. Mandatory Skills: + Application Support + Communication Skills + Creative Problem Solving + Lexmark Printer Troubleshooting +… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to less-experienced ... professionals + Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for worldwide sites + Identify, investigate,… more
- Orion Consortium (Columbia, MD)
- …Performs maintenance, sustainment of existing networks, and identification/correction of issues. Resolve routine network problems; operate network analyzers, WAN test ... equipment, and network simulators Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue… more
- Orion Consortium (Columbia, MD)
- …The job duties of the Network Firewall Engineer are as follows: + Act as a subject matter expert for the customer's next generation firewall solution. + Maintain ... firewall operations and document current environment. + Incorporate change management into all processes and procedures. + Creation of technically detailed reports on firewall block lists, device status, change management, hardware/software upgrades, and other… more
- Orion Consortium (Columbia, MD)
- …+ Excellent Working Knowledge on ESX servers from command line. + Monitoring and Performance analysis on ESX Servers and VMs, Patching of ESX severs and VMs with ... VMware Update manager. + Ability to work with VSPHERE / VMware Consolidated Backup / Virtual machine backups. Backup and restore of VMWare servers and virtual sessions. + Experience in the Installation, configuration, and administration of components in large… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + Interpret requests from customers and schedule their ... conference using Cisco conferencing configuration tools. + Modifies and adds endpoints/rooms to existing conferences + Coordinates testing with meeting hosts during defined timeframes + Schedules VTC calls for global customer base + Performs VTC resource… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Provides support via the telephone, chat, and/or email to our customers and/or technicians to ensure tickets are tasked and routed to the correct queues. + ... Validates tickets for completeness, accuracy, compliance to established standards. + Prioritizes and assigns daily work/tasks based on remaining SLA times and priority tasking. + Escalates problems or tickets to higher level management when necessary.… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Responsible for the design and development of voice, video, radio frequency, and/or data communications networks + Responsible for designing, planning, ... implementing, and administering databases, including security, access, and documentation + Designs, develops, builds, analyzes, evaluates, installs, and administers database management systems to include database modeling and design, relational database… more
- Orion Consortium (Annapolis Junction, MD)
- …+ Researches, prepares, and edits technical documents + Assists in researching, writing, editing, and proofreading technical data for use in documents or sections of ... documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way. + Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and… more
- Orion Consortium (Columbia, MD)
- …The Level 2 Service Project Manager shall possess the following capabilities: Work with the higher level program manager, if applicable, to provide effective and ... efficient management of the contractor's effort; Allocate resources (staffing, facilities, and budgets) on the contract; Review risk and risk mitigation activities and allocate budgets for the same; Prepare project status reviews and other formal reviews to be… more
- Orion Consortium (Atlanta, GA)
- …Strong college hire or 1-2 years of experience in service operations. Demonstrated experience diagnosing/debugging faults in complex services or distributed systems. ... Working knowledge of enterprise network gear including routers, switches, and load balancers. Working knowledge of enterprise routing protocols and IP subnetting. Experience using common diagnostic tools like Netmon, WinDBG and Wireshark. Experience with… more
- Orion Consortium (Elkridge, MD)
- …2-4 years of experience Demonstrated experience diagnosing/debugging faults in complex services or distributed systems. Working knowledge of enterprise network gear ... including routers, switches, and load balancers. Working knowledge of enterprise routing protocols and IP subnetting. Experience using common diagnostic tools like Netmon, WinDBG, and Wireshark. Experience with PowerShell, SQL, and Python scripting. Able to… more
- Orion Consortium (Atlanta, GA)
- …+ Perform system and software updates/upgrades in accordance + Perform password resets to key network and active directory infrastructure in accordance with policy + ... Follow Microsoft policies and procedures when performing actions on the network or active directory and other supporting services in support of Microsoft Government Online Services Education/Experience: + Recommended to have completed undergraduate Computer… more
- Orion Consortium (Elkridge, MD)
- …System Engineer II skillset as defined plus: + 6+ years of experience diagnosing/debugging faults in complex online services + Demonstrated ability to lead teams ... TS/SCI FS poly required. This functional role will debug and diagnose platform or service outages for individual tenants on either the Azure or Office365 services. Technical skills require outstanding customer support capabilities together with problem… more
- Orion Consortium (Fort Meade, MD)
- …Ticket Coordinator to perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical ... resources for resolution of end user concerns while ensuring service levels and objectives are met. The job duties are as follows: + Monitoring dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. + Monitoring… more