- Bering Straits Native Corporation (Washington, DC)
- …DC. The ideal candidate for this job will serve as a Security Administrator/ Tier 2 within the federal client's Security Operations Center. A highly-motivated ... individual with strong technical, communication, and organizational skills will succeed on this program.The goal of the Security Operations Center (SOC) team is to proactively monitor, identify, and remediate information technology security vulnerabilities and… more
- Dexian - DISYS (Denver, CO)
- …not viable options.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... communicating devices for the entire organization.Scope of Responsibilities: Provides Tier 1 and occasional Tier 2 support to end-users in solving technical… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Technicians in the event that an incident or request cannot be resolved at the Tier 2 level.Troubleshoot and resolve user incidents and requests dealing with OPM ... revise Standard Operating Procedures (SOP).Answer phone calls when directed by the Tier 2 Lead Manager during peak hours and when call volumes are high.Assist… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- Overall Purpose: Tier 2 /3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals ... system installations and 3 years Professional demeanor and appearance Self-starter Teamwork Tier 2 -3 technical support of Windows devices and software and… more
- CMJobPoster (San Antonio, TX)
- …Contribute to pre-sales & solutioning. Qualifications: Experience in implementing Guidewire PolicyCenter for a Tier 1 or Tier 2 Insurer in US. A minimum ... of 2 full life cycle Guidewire PolicyCenter Implementation experience along with Rollouts, Conversion and O&M. Must possess the latest Professional Certification in Guidewire. Experience in implementing strategy for automation and modern test technologies.… more
- Tech Providers Inc. (Atlanta, GA)
- …maintain confidential information in multiple systems (Workday, Benefit Connect, and Client Mellon). Manage Tier 2 and Tier 3 active and pended cases ... according to service level agreements. Provide system support for plan participants with online enrolment, application of benefits, intermediate and complex technical issues. Research and resolve data discrepancies. Manage monthly reports and external… more
- Butler Aerospace and Defense (East Syracuse, NY)
- …* Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are also responsible for triage of remote access ... or wifi capable products such as thermostats. IdentifyRequirements: * Microsoft Office proficient * Type 35-45 words per minute * Excellent verbal and written communication skillsBenefits provided: 401K, medical, dental, and vision, sick time as applicable to… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …Clearance * Must be able to obtain government customer Public Trust Moderate ( Tier 2 ) clearance. Other (Travel, Work Environment, DoD 8570 Requirements, ... Administrative Notes, etc.) * This is a hybrid position. Telework as approved by Program Manager and government customer. * Will require local travel to customer site in Bethesda, MD. * This position may require occasionally working outside of regular business… more
- Elite Staffing Inc. (Plymouth, MI)
- …at the Tier customersMakes sales calls on selected key accounts and Tier 1 & 2 supplier levels dealing in Electrical Distribution Systems/Wiring Harnesses ... plans designed to further grow the business at the tier customers responsible for manufacturing Wire Harnesses and Tubes,...plusExperience with Automotive Industry both at an OEM and Tier level a must Experience working with strategic planning,… more
- Creative Financial Staffing (Greenfield, IN)
- …workflows between Network Administrators and Server Administrators. Further, serving as a tier 2 troubleshooting escalation to the Network Administrator team. ... and/or troubleshooting a wide range of tickets. Essential Job Functions NetAdmin Tier 2 escalation point. Design, configure, implement, and maintain… more
- Dexian - DISYS (Raleigh, NC)
- …operationalize processes to facilitate knowledge transfer to other operational team members and Tier 2 . *Manage and resolve incidents and problems related to the ... VCF platform Qualifications: At least 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting Preferred Education: Bachelor's Degree Preferred Area of Study: Computer Science, Systems Engineering, Computer Information… more
- Galapagos Federal Systems, LLC (Aberdeen Proving Ground, MD)
- …(ITMSC). Dive into a dynamic role where you'll cater to over 3,000 users with Tier 2 concierge-style support, Monday through Friday, from 7:00 am to 5:00 pm. ... As the go-to expert, you'll be the backbone of our team, providing comprehensive assistance via phone, email, and in-person inquiries. Your expertise will span hardware, software, mobile devices, networking (VPN and Citrix), system administration, cyber… more
- Dexian - DISYS (Garner, NC)
- …operationalize processes to facilitate knowledge transfer to other operational team members and Tier 2 . * Hardware Monitoring: Monitor the health and performance ... of Cisco UCS, HPE ProLiant, and HPE Synergy hardware to proactively identify and resolve potential issues. * Respond to hardware incidents and troubleshoot issues to minimize downtime and maintain service availability. * Hardware Upgrades: Plan and execute… more
- Bering Straits Native Corporation (Beavercreek, OH)
- …a US citizen.Have or be able to attain a US Federal Government Tier 2 background check.Knowledge, Skills, Abilities, and Other CharacteristicsExpert in ... cybercrime and cyber-enabled crime using cryptocurrency.Knowledge mastering project management, organizational behavior, project tools and techniques, and strategic project managementKnowledge with all applicable laws, regulations, policies, standards and… more
- eXcell (Santa Clara, CA)
- …and equipment move under EC guidance BackUp / BAR Support: Escalate unresolved issues to Tier 2 or 3 specialist or client BaR contacts Coordinate tasks with ... other client techs Physical installation of backup hardware Install operating system on backup server hardware Maintain client required training Media Management: Eject tapes from tape libraries in accordance with disaster recovery targets Prepare and ship… more
- American Honda Motor Co Inc (Torrance, CA)
- …the process. Focus initially on Tier 1 distributors then shift to Tier 2 distributors as improvements are implemented.Customer ServiceUsing the HACE scoring ... process for tracking customer service levels at the distributor level, communicate scores monthly and address any areas that are below target. For areas below target, create an action plan for improvement and provide monthly "checks" until scores are at or… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy client in Arlington, Virginia . Candidates must have an active ... $72,000 and is based on each candidate's skills and professional experience. Tier I Helpdesk Technician Responsibilities: Provide in person or phone technical… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . This ... in-depth analysis, diagnosis, and resolution of desktop and workstations. 2 . Serves as the point of contact for escalated.... Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer… more
- RIVET OPERATIONS COMPANY LLC (Chicago, IL)
- …position.Possess a Microsoft 365 Certified Solutions certification.5years of IT experience providing Tier 1, 2 , and 3 level support.Experience with Windows ... Server 2016/2019, Active Directory, and Group Policies.5 years of experience providing Computer User Support for Microsoft Applications, Azure, and different networks.Physical Requirements Work may involve sitting or standing for extended periods of time.… more
- Dunhill Professional Search (Washington, DC)
- …in defining the operational metrics used to track and report delivery of servicesUnderstand Tier 1, 2 and 3 areas of responsibility, the normal workflow ... relevant experience. Working toward a PMP, CAPM or Scrum Master a plus. 2 -5 years of experience working on projects/programs supporting Government Contracts.Other Job… more
