- HCA Healthcare (Sugar Land, TX)
- …where diversity and inclusion thrive? Submit your application for our Senior UC Engineer opening with HCA Houston Healthcare today and find out what it truly ... vary by location._** We are seeking a Senior UC Engineer for our team to ensure that we continue...as hunt groups, call vectors, automatic call distribution groups ( ACD 's). + Perform all unified communication administration on voice… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced System Engineer , Cisco PBX (VoSIP), to assist in directing and managing the program's ... and effective integration with a government multi-contractor team. The System Engineer will maintain a complex voice communication system supporting DoD customers.… more
- NTT America Solutions, Inc. (Atlanta, GA)
- …line with performance targets, leading by example and monitoring the quality of engineer 's and technician's work when required. + Writes reports and proposals and ... Sentinel Fundamentals; CXOne Basic Certification; CXOne Advanced Certification; CXOne ACD Administrator Certification; Nexidia Data exchange framework; Nexidia NCSE;… more
- TEKsystems (Columbus, OH)
- …including multi-channel, on-premises and cloud-based contact center solutions, IVR, ACD , dialers, CRM, VOIP Call Routing, reporting, optimization, and compliance ... requirements. * Designs UC solutions to meet the organization's requirements while considering scalability, reliability, performance, and cost-effectiveness factors. * Plays a key role in planning, development and delivery of contact center solutions using… more
- Warner Bros. Discovery (Atlanta, GA)
- …metrics to measure and report shift/team performance to Management. Review ACD metrics to identify improvement opportunities in handling customer calls. Leadership ... Broadcast Engineering space + 5+ years of experience as an engineering support engineer in a state-of-the-art television broadcast organization. + Minimum of 4 years… more