- Monster (Northbrook, IL)
- …enterprise applications, and alignment with organizational goals and customer service strategies.Job Description The IT Application Manager - Customer ... optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... machine learning algorithms? If your answer is yes, then Amazon 's Contact Handling Experience (CHEX) team is the place...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
- Amazon (Seattle, WA)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... greatly impacts our customers' experience and is critical for Amazon . This role is for a hands-on UX design...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
- Amazon (Bellevue, WA)
- …Senior Program Manager to drive strategic initiatives focused on improving customer trust and product quality for Amazon Resale, a rapidly growing ... capabilities - Drive alignment across stakeholders including Retail, Operations, Customer Service , and Legal teams A day...typical day, the Senior Program Manager for Customer Trust and Product Quality at Amazon … more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We're seeking aTechnical Program Manager to join our Amazon Web...models, and other assets that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer… more
- Amazon (Seattle, WA)
- … Amazon AppStream. (https://aws. amazon .com/appstream2/). As a Sr. Product Manager - Technical/External Service , you will own portfolio strategy, product ... use. The AWS Solutions organization includes services such as Customer Engagement ( Amazon Connect, Amazon ...looking for a passionate and experienced Sr. Technical Product Manager to define and help accelerate the product development… more
- Amazon (Tempe, AZ)
- …a Customer Success Manager to join the Differentiated Support Team. As a Customer Success Manager with Amazon Shipping, you will work with Amazon ... Description Amazon Shipping is going through an exciting period...analytical problem solver with a passion to provide excellent customer service Preferred Qualifications - 4+ years… more
- Amazon (Seattle, WA)
- …driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon . As a Customer Success Manager , you'll directly ... largest e-commerce platform. Join our dynamic team as a Customer Success Manager supporting strategic retail vendor partnerships at Amazon . In this role,… more
- Amazon (Seattle, WA)
- …of audio as you build innovative experiences that are used by millions of Amazon Music customers. As Senior Product Manager for Personalization, you will use ... reliable favorite. We're looking for a Sr. Technical Product Manager to turn up the creativity and shape the...that powers the majority of customers experience with the service . At Amazon Music, Product Managers are… more
- Amazon (Seattle, WA)
- …to buy and easy to use. Amazon Connect is a cloud-based contact center service that enables businesses to provide superior customer service at a lower ... seamlessly to deliver faster outcomes, lower costs, and better customer experiences. Amazon Connect Cases is a...a customer -obsessed and technically deep Senior Product Manager for Amazon Connect Cases. You will… more
- Amazon (Bellevue, WA)
- Description We are looking for a Store Manager who can bring Amazon 's customer obsession to life in a retail environment. You will be accountable for the ... more locations, maintaining a strong store culture built on Customer Obsession and Amazon 's Leadership Principles. Deep...inventory management, and standards for cleanliness and quality of service . Own the talent in your stores and build… more
- Amazon (CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon is guided by four principles: customer...as a team we strive to provide the best customer experience possible. As a Market Manager ,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators....scale. We are looking for an experienced Mobile Marketing Manager to help drive worldwide customer acquisition… more
- Amazon (Culver City, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators....We are looking for an experienced Sr Mobile Marketing Manager to help drive worldwide customer acquisition… more
- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators....Search features and experiences. Key job responsibilities When a customer types into the Amazon Music Search… more
- Amazon (Bellevue, WA)
- … product used by external engineers/IT professionals Engage with customers throughout the service lifecycle Responsible for customer service adoption success ... seeking a highly skilled and innovative Sr. Technical Product Manager to join our Amazon Robotics team....day in the life Daily activities will include: - voice-of- customer meetings (often on-site at various Amazon … more
- Amazon (Seattle, WA)
- …- Engage with customers throughout the service lifecycle - Responsible for customer service adoption success and performance A day in the life Daily ... seeking a highly skilled and innovative Principal Technical Product Manager to join our Amazon Robotics team....activities will include: - voice-of- customer meetings (often on-site at various Amazon … more
- Amazon (Bellevue, WA)
- …detailed commentary on key challenges, risks and mitigations implemented. About the team Amazon Shipping is an industry leading shipping service provider (SSP) ... results driven leader to join as a Sr. Program Manager to lead the Recipient Experience for our org....monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon … more
- Amazon (Nashville, TN)
- …detailed commentary on key challenges, risks and mitigations implemented. About the team Amazon Shipping is an industry leading shipping service provider (SSP) ... driven leader to join as a Sr. Claims Risk Manager to lead the Claims charter for our org....monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Amazon … more
