- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales ... and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced...a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a … more
- Mass Markets (Wichita, KS)
- …have established ourselves as a trusted partner in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific project or handle ... blended inbound and outbound phone, chat, and e-mail interactions...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Wichita, KS)
- …This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Teleperformance USA (Warren, MI)
- …main point** **of contact for shared /linked information between the Command Center , Traffic Desks and Operations** + **Responsible for all aspects of Command ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Houston Methodist (Katy, TX)
- …planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish) ... Analyst position is responsible for providing real-time intraday reporting and support for contact center operations. This position monitors call volume trends, … more
- Teleperformance USA (North Lauderdale, FL)
- …utilized by assigned projects (Blue Pumpkin, IEX, Aspect, etc.)** + **Knowledge of contact center dynamics and company operations within an ACD environment** + ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Dickinson Financial Corporation (Kearney, MO)
- …**:** The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web ... part of a team under the direction of the center manager and assigned team leads. The agent... center manager and assigned team leads. The agent will be responsible for supporting department objectives through… more
- Teleperformance USA (El Paso, TX)
- …goals.** + **Operational Oversight:** **Oversee the day-to-day operations of the contact center , ensuring operational efficiency, service quality, and adherence ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Teleperformance USA (LA)
- …budget, forecasted hours versus actual hours, payroll, etc.** + **Oversee day-to-day contact center operations and business planning, ensuring staff safety, ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...a healthcare license.** + **At least 6 months of contact center management experience preferred.** + **Flexible… more
- Teleperformance USA (Brownsville, TX)
- …**Qualifications:** + **Two year or more of directly related experience in an inbound contact center or face to face customer service or similar customer service ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Teleperformance USA (Phenix City, AL)
- …**Education: High school diploma; GED equivalent** + **At least 1 year in a contact center environment** + **A willingness and desire to provide outstanding ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Carrington (Helena, MT)
- …technical or call center experience, with automated dialer management in a blended call environment. + One to three (1-3) years of experience with SQL preferred ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more