- Novo Nordisk Inc. (Plainsboro, NJ)
- …and drive continuous improvement Develop, maintain, and continuously optimize procedures and processes for call center operations , non- call center ... for overseeing and ensuring efficient operations for the Patient Safety Call Center , Intake and Triage, Customer Care Call Center , Product… more
- Genmab (Berkeley Heights, NJ)
- …feel like a fit? Then we would love to have you join us!Patient Access Specialist, Call Center Operations The Patient Access Specialist will be the dedicated ... a positive experience. This position reports to the Patient Services Manager, Call Center Operations .The creation of our new internal Genmab Patient Services… more
- CoxHealth (Lake Spring, MO)
- …:The Contact Center Supervisor is responsible for overseeing the daily operations of the contact center , ensuring exceptional customer service, and ... topics such as customer service, appointment scheduling, EMR systems, contact center systems, complaint resolution, and efficient departmental operations .… more
- Genmab (Berkeley Heights, NJ)
- …Support Services Patient Access Coordinator (PAC) will be a support role within the PSS Call Center . This role will focus on key areas of Patient Services ... operations and workforce management including, but not limited to: Call Quality Monitoring & Calibration: listening to and verifying...in this role, the PAC is required to have call center knowledge, basic computer skills, a… more
- National Veterinary Associates (Vacaville, CA)
- …with heart. Practice with purpose. Live where you love. Vacaville Animal Care Center is excited to welcome a Medical Director to lead our talented team ... associate veterinarians.Partner with the Hospital Manager to manage hospital operations , including budgeting, staffing, and workflow optimization.Promote a collaborative,… more
- SolutionHealth (Nashua, NH)
- …the Non-Invasive Cardiology Supervisor supervises, coordinates, and facilitates daily operations of the Non-Invasive Cardiology department. They perform simple and ... testing ordered by the physicians on adult patients. They implement Medical Center and Departmental policies. They provide clinical oversight for Cardiac Sonography… more
- TTEC (Burlington, VT)
- …root cause Prior experience generating Standard Operating Procedures and Process Flows Call Center Operations Management experience is preferred Supportive ... to identify trends and root cause using our internal ticketing system Perform call reviews and develop plans to further development Negotiate and prioritize work… more
- Ochsner Health System (Lafayette, LA)
- …and technical knowledge, licensures and certifications through continuing education.Manages the operations of the pharmacy in compliance with state and federal ... be able to work a flexible work schedule (eg 24/7, weekend, holiday, on call availability).Normal routine involves no exposure to blood, body fluid or tissue and as… more
- Aulani, A Disney Resort & Spa (Wahiawa, HI)
- …in hospitality, travel, or a related customer-facing role.Experience in a call center or high-volume service environment.Familiarity with Disney Vacation ... services.Complete all required Company trainings and compliance courses.Occasionally support operations on-site at Aulani Resort for training or business needs.You… more
- HCA Healthcare (Pensacola, FL)
- …Specialization:Internal MedicineJob Summary: HCA Florida West Hospital is assisting Medical Center Clinic in their recruitment efforts for family Medicine and ... highly productive in clinic. No inpatient responsibilities and no hospital call , competitive signing bonus, and stable productivity compensation with material… more
- Transdev (New Carrollton, MD)
- Call Center Operations Manager Transdev in the greater Washington DC area at our WMATA contract is hiring for a Call Center Operations Manager. ... As the Call Center Operations Manager, you will directly oversee call ...system and process improvement using your knowledge of daily Call Center Operations . Transdev is… more
- City of New York (New York, NY)
- …Training is recruiting one (1) Administrative Staff Analyst NM to function as Director of Call Center Operations who will: - Direct the daily operation of ... the DSS OPPT Call Center staff and information systems to ensure timely and accurate response to citywide requests for interpretation and clarification of… more
- AssistRx (Orlando, FL)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... escalated calls, complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs to facilitate conversion,… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Robert Half Office Team (Parsippany, NJ)
- …looking for a seasoned sales leader to take on a strategic leadership role as our Call Center Sales Operations Manager. In this position, you'll oversee a ... frontline managers who each lead their own group of call center representatives. Your mission will be...performance, coach and develop leadership talent, and optimize sales operations across the department. This is an ideal opportunity… more
- Centene Corporation (Topeka, KS)
- …maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, seven days a ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development… more
- Vontier (Akron, OH)
- **Description** **JOB PURPOSE:** The Senior Manager, Strategic Contact Center Operations will lead strategic contact center teams to deliver an exceptional ... with an emphasis on employee development and process improvement + Experience in call center transformation and change management, including examples such as: +… more
- GAP Solutions Inc (Juneau, AK)
- …of operations , assisting with contract compliance, and overseeing day-to-day call center performance. **Duties and Responsibilities:** + Serve as the ... (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont,...program or project support, including 3+ years in contact center , law enforcement intake, or operations support… more
- Kapsch TrafficCom North America (Louisville, KY)
- …skills to manage a dynamic team and drive operational excellence in our expanding inbound, call center . This role requires someone who can foster a positive team ... at least 1 year of management experience in a call center environment OR 5 years of...with deep understanding of customer support principles, technologies, and operations + Proven ability to support performance, training, and… more
- GAP Solutions Inc (Honolulu, HI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations ** **of comparable… more
