- VentureTech Solutions (Plantation, FL)
- Call Center Operations Analyst Role Summary The Call Center Operations Analyst is responsible for transforming operational data into ... in the corporate office located in Plantation, FL. Remote is not available. Call Center Operations Analyst Key Responsibilities 1. Performance Analytics… more
- Brookfield Properties (Charleston, SC)
- …while advancing your career with a purpose-driven team. Job Description Primary Responsibilities: The Call Center Operations Analyst is responsible for ... environment. + Strong understanding of telephony systems (Five9 or similar) and call center operations . + Excellent communication skills with the ability to… more
- Antech Diagnostics (Loveland, CO)
- …**Essential Duties and Responsibilities** + Collect, organize, and analyze data related to Call Center Operations , including, but not limited to, workflow, ... skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers...are optimized. + Own the end-to-end data lifecycle for Call Center Operations . + Build… more
- CVS Health (Woonsocket, RI)
- …And we do it all with heart, each and every day. **Job Purpose and Summary:** The Call Center Analyst (Level 107) role has evolved beyond traditional call ... trends, identify systemic issues, and drive operational improvements. The analyst leverages advanced tools-including Excel (with formulas and pivot...+ Minimum 1 year of experience working in a call center environment + Minimum 1 year… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support to the department by managing strategic ... practices. Utilizing many internal and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the… more
- Insight Global (Stamford, CT)
- …This person would be joining the Digital Service Transformation Team within the Customer Operations Organization. This call quality Analyst will be joining a ... Job Description Insight Global is hiring for a Call Quality Analyst to sit 4...using PowerPoint Bachelors Degree Telecommunication Experience Previous experience within a call center Call listening… more
- Boston University (Boston, MA)
- ** OPERATIONS ANALYST I, IS&T IT Help Center ** **Job Description** ** OPERATIONS ANALYST I, IS&T IT Help Center ** **Category** Charles River Campus ... innovative and inclusive community. You will join as an Operations Analyst I where you will serve...fully onsite position. This position may entail being on call and working evening, weekend and/or holiday hours, as… more
- Lockheed Martin (Dayton, OH)
- **Description:** You will be an Operations Center Analyst for the F\-35 Program at our Wright Patterson Air Force Base Operations Center in Ohio\. ... is responsible for first\-line support for the F\-35 Wright\-Patterson Operations Center customers / sites\. **What You...this position: * Experience working in a customer service call center responding to customer emails and… more
- MD Anderson Cancer Center (Houston, TX)
- The Senior Building Operations Technology Analyst position is to define the building automation system scope and architecture based upon user needs to include ... power, monitoring and control, and communication services through our Building Operations Technologies (BOT), High Voltage Power Systems (HVPS), Outage Coordination,… more
- Huntington Ingalls Industries (Sumter, SC)
- …Job Description HII Mission Technologies is looking for a Command Operations Center (COC) Operations Analyst to join our team at Shaw ... Experience: Entry Level HI This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies...to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission… more
- Leidos (Arlington, VA)
- **Description** The Digital Modernization sector within Leidos is seeking a **Network Operations Center (NOC) Analyst ** to support the operational ... services - ITIL/DevSecOps based processes, improve the customer experience 1st call resolution, and achieve development of a service catalog for Defense… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $71,612.39 - $110,999.20 The Epic Analyst is responsible for building, maintaining and modifying Epic and other third ... and assess available technologies to create development specifications. The Epic Analyst evaluates the internal technical needs of the organization and recommends… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...used to support departmental reporting needs. The Business Reporting Analyst will work conjunctly with business operations … more
- Kelly Services (Franklin, TN)
- …seeking a proactive and professional Senior Planner for Vehicle Connected Services Contact Center Operations . This role is critical in monitoring and managing ... customer service, consumer affairs, customer satisfaction, marketing, parts service operations , sales operations , and VCS Statement of...experience. + Preferred; one to two years in a call center role or contractors, which includes… more
- Robert Half (Cincinnati, OH)
- JOB REQUISITION Americas Delivery Center - Financial Crimes Compliance Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You ... firm. Where We Need You Protiviti 's Americas Delivery Center is seeking an Analyst to join...contact us by sending an email to ###@roberthalf.com or call ### for assistance. In your email please include… more
- HCA Healthcare (Nashville, TN)
- …and integrity. We care like family! Jump-start your career as a Benefits Operations Analyst today with HCA Healthcare. **Benefits** HCA Healthcare offers a ... by location._** Come join our team as a Benefits Operations Analyst - Retirement Plans. We care for...eligible colleagues and field HR colleagues. This includes revising call center communications to colleagues as well… more
- Johns Hopkins University (Baltimore, MD)
- WSE's Center of Media and Technology Solutions is seeking a **_Sr. Technical Support Analyst_** to support the Center for Media and Technology Solutions in ... support at East Baltimore and APL campuses. Senior IT Technical Solution Analyst assists with AV configuration, hybrid course delivery, technical event support,… more
- Rochester Institute of Technology (Rochester, NY)
- **9983BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:** + Provide support for multiple ... experience in a direct customer support role in a call center or high volume office environment...front-facing representative for multiple departments, including ITS, the Service Center Analyst will provide best-in-class service with… more
- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center ...This role will be pivotal in optimizing our contact center technologies, directly benefitting operations , and enhancing… more
- State of Colorado (Lakewood, CO)
- …CIAC Watch Center and Leadership and, as needed, the State Emergency Operations Center (SEOC), and may support other CDPS divisions and intergovernmental ... after-action intelligence summaries and May support activation of the State Emergency Operations Center during exercises or actual events, in accordance with… more