- Optum (San Juan, PR)
- …the following areas: customer service experience analyzing and solving customer problems, call - center environment, and or health care setting analyzing and ... complex issues across multiple databases and work with support resources to resolve member and provider issues and/or partner with others to resolve escalated issues… more
- Optum (San Juan, PR)
- …service support to providers through live chat, to give updates on their member 's eligibility status or claims status and validates state specific requirements for ... claims and benefits processing. Focus on resolving issues on the first call , navigating through complex computer systems to identify the status of the issue and… more
- Optum (San Juan, PR)
- …complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues ... Saturdays) Bilingual Spanish/English proficiency Preferred Qualifications: Healthcare experience Contact center experience Data entry experience At UnitedHealth Group, our… more
- USAA (Phoenix, AZ)
- …impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. Theres a lot to learn, ... Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative . You will be part of an outstanding contact...You will be part of an outstanding contact service center , where you will focus on providing claims service… more
- Trax Credit Union (Tampa, FL)
- Call Center Representative Position Summary: Provide information and member support concerning the credit union and its products and services to credit ... union members ensuring highest quality of member service. The position is responsible for recommending credit...and over the phone. 6+ months experience in a Call Center work environment. Competencies: Technical capacity.… more
- Henry J Austin Health Center (Trenton, NJ)
- …skills, and is responsible for professionally responding to telephone inquiries to the Call Center from patients seeking health services provided by Henry J. ... for front desk registration of patients for healthcare services. Representatives in the Call Center are responsible for solving problems and educating callers… more
- Optum (San Juan, PR)
- …insurance licenses if required by business 3+ months of experience in a call center or similar structured work environment Proficiency with computers and ... a sales career with Optum. As a Healthcare Sales Representative , you'll answer incoming calls from people interested in...of phone and non-phone activities Proven success in a call center or similar structured work environment… more
- Silver State Schools Credit Union (Las Vegas, NV)
- Call Center Representative II...Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by ... A key component of this service is to identify member needs and provide appropriate credit union product solutions....prescribed methods and operating policies and established practice, the Call Center Representative II: Contribute… more
- Accel Entertainment (Willowbrook, IL)
- …to manage priorities and workflow Ability to work independently and as a member of various teams and committees Versatility and willingness to work within constantly ... changing priorities Minimum of 21 years of age PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequently required to stand, sit, walk, talk, and hear Continually required to utilize hand and finger dexterity, including use of a keyboard Specific vision abilities… more
- USAA (Phoenix, AZ)
- …and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center environment and ... classes starting every month. As a Licensed Insurance Customer Service Representative , you'll work within defined guidelines and framework, to provide customer… more
- Northwell Health (Great Neck, NY)
- …calls on the main number and calls for the Operator and extends the call to the appropriate extension number; places various outside calls for authorized Personnel ... job advertisement and may be modified in the future.When determining a team member 's base salary and/or rate, several factors may be considered as applicable (eg,… more
- US COMMUNITY CREDIT UNION (Nashville, TN)
- …cross-sell opportunities and cross-sells services to members. Assists in the Member Service Line Representative training program. Assures that appropriate ... phone calls to the appropriate area while providing excellent member service experience. Essential Functions & Responsibilities: Assists members...records are maintained, all member contacts are entered into event tracker, and required… more
- Bridge Credit Union (Columbus, OH)
- …High school graduate or equivalent. Required knowledge: Cash handling and call center experience preferred. Good communication skills. Professional appearance, ... day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and… more
- Alameda Alliance For Health (Alameda, CA)
- …Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to ... OF ADDITIONAL RELATED EXPERIENCE: Minimum one year of direct customer service experience. Call center experience and managed care experience a plus Experience… more
- Summit Credit Union (Raleigh, NC)
- … Services and for assisting both the Member Service Officer and the Call Center Staff in handling all members requests and inquires related to credit ... the calls center and oversees member service responsibilities. Logs into call center regularly to minimize the wait queue during peak need in order… more
- Beth Israel Lahey Health (Boston, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: * Call Center and/or telephone customer service experience *Strong typing ... 7:30am-4pm and 8:30am-5pm. Rotating Weekends, Rotating holidays and on call is required. Working in Patient Access and as...is required. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System… more
- Kaiser Permanente (Baldwin Park, CA)
- …the health care team with dignity and respect. Essential Responsibilities: Representative Duties: Upholds Kaiser Permanente's Policies and Procedures, Principles of ... test forms. Notify appropriate personnel of abnormal lab test results. Answer member inquires. Observe patient condition for reactions during and after procedures.… more
- Taymax Group (Vallejo, CA)
- …to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible ... Vallejo, CA 42 Springstowne Center , Vallejo, CA 94591, United States of America...for creating a positive member experience by providing a superior level of customer… more
- Providence Health & Services (Portland, OR)
- …with varied medical necessity criteria. The Customer Support/HME Sales Representative is accountable for performing 'service order resolution' activities on ... customer inquiries associated with HME. Specifically, the Customer Support/HME Sales Representative will assist customers in finding and purchasing the right Home… more
- Manhattan Strategy Group (Dallas, TX)
- …Dallas, TX Job Duties and Responsibilities: Leads team of data collectors in call center to ensure accurate and efficient large-scale collection of sensitive ... initiatives in a fast-paced, mission-driven environment. As a key member of our team, the Program Manager will oversee...best practices. Leads, coaches, and develops a team of Call Center Data Collectors to meet and… more
