- Global Lending Services (Greenville, SC)
- …Parental Leave o Business casual work environment What does it mean to be a Chat Support Coordinator at GLS? The Chat Support Coordinator is responsible ... experience How will you drive value within the organization as a Chat Support Coordinator? Perform specialized administrative processes within the Servicing… more
- MCI Careers (Wichita, KS)
- …Preferred (Not Required) One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in ... for sales agents in the Wichita, KS area to support a national cable service provider. If you believe...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- Twist BioScience (South San Francisco, CA)
- …and DNA libraries.What You'll Be Doing:Provide clear, accurate, and solutions-oriented technical support via phone, email, and/or live chat to customers and ... The Scientific Technical Support Specialist will be responsible for providing best...will be responsible for providing best in class technical support and consultation to customers and Twist Bioscience's field-based… more
- FirstCash, Inc. (Coppell, TX)
- …of our merchants during the finalization of the sale via telephone or chat support . Assist customers with questions regarding application assistance, rendering ... the application process and finalization of the sale via telephone or chat support . Assist merchants with facilitation of the underwriting process which includes… more
- BOK Financial (Phoenix, AZ)
- …sales operations and/or contact center operations including phone, email and chat support Excellent verbal communication skills; effectively and courteously ... expectations. In addition, they will provide a level of support that makes clients feel assured that their needs...ways including in person, via phone and may utilize chat , email or other digital communication channels. During your… more
- Veradigm (Dallas, TX)
- …understanding of Salesforce - particularly Service Cloud capabilitiessuch asOmni-Channel Support ( chat , messaging, etc.), Self-Service Options (Portals, ... business needs and technical execution, ensuring that Salesforce continues to support scalable growth and exceptional customer experiences across the organization.… more
- BOK Financial (Englewood, CO)
- …sales operations and/or contact center operations including phone, email and chat support Excellent verbal communication skills; effectively and courteously ... expectations. In addition, they will provide a level of support that makes clients feel assured that their needs...ways including in person, via phone and may utilize chat , email or other digital communication channels. Team Culture… more
- Raymour & Flanigan (Poughkeepsie, NY)
- …Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship ... multi-task within a fast-paced service environment. Proactively resolve escalated customer issues. Support sales and operations team members to go above and beyond… more
- DePelchin Children's Center (Houston, TX)
- …related areas. Conduct onsite developmental screening for families in the community (ASQ, M- CHAT , etc.) Support the Project Supervisor in promoting the Help Me ... on early childhood development across Harris and surrounding counties. This position will support efforts in promoting the Help Me Grow Centralized Access Point call… more
- MCI Careers (Savannah, GA)
- …Preferred (Not Required) One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in ... in the industry. We are looking for bilingual customer services agents to support inbound customer service, help desk, and back-office processing for commercial and… more
- Mind Base Education (Buzzards Bay, MA)
- …addresses, host details, consent forms, and housing arrangements Provide 24/7 phone/ chat support for accommodation-related concerns, triaging urgent cases ... appropriately Issue Management & Escalation Triage and resolve incidents such as utilities failures, safety concerns, or emotional distress Arrange temporary solutions (eg, alternate hosts, short-term stays) for urgent cases Log each incident with actions… more
- Copart, Inc. (Seattle, WA)
- …a unique customer service experience. Understanding client needs and offering solutions and support . Position may expand to include Chat and Email Customer ... other locations including residences. In addition to other office support functions as needed. The CSR is the face...assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High… more
- USAA (Phoenix, AZ)
- …e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month. ... and the encouragement to create a proactive and independent support style to service our membership. The work schedule...across multiple contact channels (ie inbound phone calls, email, chat , social media, etc.) to provide adequate coverage and… more
- Optum (San Juan, PR)
- …the gratitude of callers on an hourly basis. Primary Responsibilities: Provides customer service support to providers through live phone call or live chat , to ... give updates on their credentialing status or contracting status and validates state specific requirement Focus on resolving issues on the first interaction, navigating through complex computer systems to identify the status of the issue and provide… more
- USAA (San Antonio, TX)
- …training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have ... and the encouragement to create a proactive and independent support style to service our membership. After six months...across multiple contact channels (ie inbound phone calls, email, chat , social media, etc.) to provide adequate coverage and… more
- Optum (San Juan, PR)
- …billing and payments, authorizations for treatment, explanation of benefits) Provides customer service support to providers through live chat , to give updates on ... their member's eligibility status or claims status and validates state specific requirements for claims and benefits processing. Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and… more
- MCI Careers (Tampa, FL)
- …Preferred (Not Required) One (1) year of experience in customer service, technical support , inside sales, back-office, chat , or administrative support in ... industry. We are looking for Customer Service Representatives to support inbound customer service. In this role, you will...center experience isn't required, experience in customer service, tech support , inside sales or back-office support is… more
- SurfacePrep (Dallas, TX)
- …Responsibilities: None Duties/Responsibilities: Interacts with customers via telephone, email, online chat , or in person to provide support and information ... on products or services. Collects and enters orders for new or additional products or services. Fields customer questions and concerns; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.… more
- Global Channel Management Inc. (Mason, OH)
- …OH Customer Service Rep duties: The CSR provides high quality multi-channel (telephonic, chat , email, social media, US mail) support and problem resolution to ... objectives Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business… more
- Advancial Federal Credit Union (Irving, TX)
- …and professionalism. JOIN OUR TEAM! As a Member Service Representative in Support Services, you will play a vital role in maintaining excellent communication ... high-quality member service through various communication channels (phone, email, chat ), resolving inquiries regarding accounts, transactions, and products. Process… more
