- WillowTree (Boston, MA)
- …January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global ... America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy… more
- GoodLeap (Roseville, CA)
- …more than 1.6 million people across Africa, Asia, and South America. Summary: The Client Support Manager , Home Improvement works with our clients to ensure we're ... delivering the best customer experience possible. The CSM will leverage "Big Data" to identify areas of...on improving the customer experience. Additional duties such as client audits and pipeline management help to ensure customer… more
- Percepta (Melbourne, FL)
- …the satisfaction of being part of a unique culture.** **What You'll Be Doing ** The Client Service Manager ( CSM ) will work with luxury clients as ... service across each market we support. As a Client Service Manager onsite in... inquiries and concerns. Under the direction of the Client Operations Manager , the CSM … more
- JPMorgan Chase (New York, NY)
- As a Client Service Manager ( CSM ) in Securities Services, you will join the client service team and have an assigned book of clients. You will ... service your book of business. As a CSM , you will lead in-person meetings, manage client...a financial services organization focused on servicing Alternatives, Asset Manager , and/or institutional clients. + Three to five years… more
- JPMorgan Chase (New York, NY)
- As a Client Service Manager ( CSM ) in Securities Services, you will join the client service team and support a book of clients. You will work ... client ongoing satisfaction with JPM. + Maintain client profiles and service level documents. +...and skills:** + Experience working with Alternatives or Asset Manager clients. + Experience working at a hedge fund… more
- SAP (Tempe, AZ)
- …talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to guide them through their business ... be required to work 3 days a week in office/ client site as per our Pledge to Flex return...journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references,… more
- Veracity Consulting Group (Glen Allen, VA)
- …and/or CSM product capabilities and complimentary technologies in a client -consulting environment including Case and Knowledge Management for HRSD - Onboarding ... Principal Technical Consultant - HRSD/ CSM Locations: Richmond, VA; Atlanta, GA; Remote Veracity...Drive the continuous improvements of our implementation methodology and service offerings based on client experiences +… more
- Hubbard Broadcasting (West Palm Beach, FL)
- …environment, 2060 Digital may be the perfect place to grow your career. Job Overview The Client Success Manager ( CSM ) plays a key role in supporting the ... interactions throughout onboarding and across the entire client lifecycle. Lead client retention efforts by providing exceptional service that ensures … more
- Beemac Logistics (Pittsburgh, PA)
- …from home days possible after achieving sales goals and KPIs benchmarks. What makes a successful Client Solutions Manager ( CSM ): + As a successful CSM , ... will act as a business owner, entrepreneur and customer service specialist determined to build your own book of...and consistently! Day to Day Functions of a Successful CSM : + Call existing customers and utilizing Partnership Selling… more
- Beemac Logistics (Beaver, PA)
- …and build meaningful relationships in the transportation logistics industry. What makes a successful Client Solutions Manager ( CSM ): + As a successful CSM ... will act as a business owner, entrepreneur and customer service specialist determined to build your own book of...and consistently! Day to Day Functions of a Successful CSM : + Call existing customers and utilizing Partnership Selling… more
- Umpqua Bank (Roseville, CA)
- …-engagement to develop and grow new and existing commercial business relationships. The Client Solutions Manager ( CSM ) is a second, primarytouch-pointbetween ... Client Solutions Manager Commercial Banking Roseville,...customer relationships. + Ability to partner withteamand engage in client -facing service and sales activity. + Proficiency… more
- JPMorgan Chase (Plano, TX)
- …deep and lasting relationships with our most complex JPM clients across the country. The Client Success Manager ( CSM ) is a critical role in the execution ... Backed Client groups. As a Sponsored Backed Client Success Manager within Global Services at...You will embody "The JP Morgan way" of intent-driven Client Service . This role will be at… more
- Waystar (Atlanta, GA)
- **ABOUT THIS POSITION** A Waystar Client Success Manager ( CSM ) must effectively deliver and advise on best practice workflow and provide proactive service ... of clients + Partner with clients to proactively improve client health and satisfaction by monitoring key metrics (performance,...and decision makers to include but not limited to client 's Directors and Managers + Establish a metrics framework… more
- BluePearl (Durham, NC)
- …of the Client Services Team (CST) under the direction of the Client Services Manager ( CSM ). Primary responsibilities include communication between ... **BluePearl Pet Hospital** **is currently** **seeking a new** **Veterinary** ** Client Service Supervisor in Durham, NC.** +...run smoothly and efficiently in the absence of the CSM . The CSS provides management coverage for the CS… more
- BluePearl (Lakewood, WA)
- …of the Client Services Team (CST) under the direction of the Client Services Manager ( CSM ). Primary responsibilities include communication between ... **BluePearl in Tacoma, WA is currently seeking a new Client Service Supervisor!** **We are seeking candidates...run smoothly and efficiently in the absence of the CSM . The CSS provides management coverage for the CS… more
- SAP (Bellevue, WA)
- …Concur - Client Success Manager - Premier **What you'll do:** As a Client Success Manager ( CSM ), you will be a trusted advisor, maximizing customer ... efforts + Manage through crisis and de-escalate customer situations + Identify a client 's desired outcomes and assist them in achieving these mutual agreed upon… more
- Citigroup (New York, NY)
- The Senior Client Service Manager accomplishes results through the management of professional team(s) and leveraging key relationships. Integrates subject ... with sales teams and leadership). + Partners with National Client Service Manager to create...team lead experience and builds a pipeline for potential CSM path. **Qualifications:** + 10+ years of experience +… more
- Fiserv (Omaha, NE)
- …**What does a successful Concierge Service Manager do?** A great Concierge Service Manager ( CSM ) will support service delivery and manage ... Fiserv. **Job Title** Concierge Service Manager ...to have:** + 3+ years of experience in enterprise client service , account coordination, or project support.… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II ( CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM ... customer relationships by being their website performance specialist. The CSM II will use their OEM, product, and industry...Specific OEM (ie, FORD/Lincoln) MPR Deck to ensure all Service level agreements (SLA) are met + Work with… more
- Publicis Groupe (New York, NY)
- …and delivery, deployment grid compliance and traffic workflow status across agency, client and 3 rd party partners. **Responsibilities** + **Supports Brand SPOC ... partners (Digital). + **Communication Management:** Ensures timely communication with client teams, addressing creative handoffs, updates, and inputs. + **Ensures… more
