- PubMatic (New York, NY)
- About the Role: Customer Success Managers ( CSMs ) are the primary owners of PubMatic's global Publisher base. As a CSM, you would develop strategic partnerships with ... business, focusing on the programmatic revenue opportunity. To do so, our CSMs closely consult with key strategic and tactical contacts through long-term… more
- City of New York (New York, NY)
- …Process returned undeliverable child support checks. Searches Child Support Management System ( CSMS ) for more appropriate address to reissue check or annotates ... CSMS to reflect the status of the checks as...returned. - Post and verify Child Support Management System ( CSMS ) case number on payments received via mail. -… more
- American Airlines (Los Angeles, CA)
- …to be the best leader you want to be in the American organization. CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing ... leadership, and delivering a quality product to our customers, front-line, and vendors. CSMs must enable an environment that develops our front-line team members and… more
- CDK Global, Inc. (Cincinnati, OH)
- …retaining "at risk" clients Develops a productive working relationship with Lead CSMs ; leaning in and assisting where needed. Demonstrates subject matter expertise ... on best practices and can backup Lead CSMs based on need. Mentors CSMs on best practices, teaching engagement as it pertains to solutions for client needs. Seeks… more
- IQVIA, Inc. (Atlanta, GA)
- …therapies. IQVIA has the world's largest Commercial Sales & Medical Solutions ( CSMS ) organization dedicated to the launch and marketing of pharmaceutical and medical ... field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries… more
- Marfeel (New York, NY)
- …developments. In addition to the daily operational tasks, we also encourage our CSMs to proactively engage with process improvements and new ideas to improve the ... quality of life of our customers and our team. This is what you will do: Have complete and full control of each account - you will be the person who knows the most about your customers within Marfeel You will manage a portfolio of around 40 customers with a… more
- Lumafield (Boston, MA)
- …Working at the intersection of advanced industrial technology and customer strategy, CSMs will lead business reviews, develop and execute on mutual customer success ... plans, and drive net revenue retention through strategic account growth. This role requires technical depth to understand CT scanning workflows, engineering analyses, manufacturing processes, as well as the business acumen to translate technical success into… more
- Semperis (Dallas, TX)
- …and effectively communicate technical concepts to technical and non-technical stakeholders ( CSMs ). Manage multiple tasks and prioritize customer issues based on ... their level of urgency. Adaptability and Flexibility: Each customer interaction is unique, and as Product SE, you are expected to adapt to different communication styles, personalities, and technical challenges. Why Join Semperis? You'll be part of a global… more
- Umpqua Bank (Salem, OR)
- …team members, Commercial Portfolio Managers (CPM's), Client Solutions Managers (" CSMs ") and Commercial Relationship Managers to accurately present findings, ... including business rationale and risk mitigations, in order to obtain credit approval and meet customer needs. Analyze business, industry, financial data and other supporting credit information concerning an applicant's credit request; identifies key business… more
- IQVIA, Inc. (Atlanta, GA)
- …world. IQVIA has the world's largest Commercial Sales & Medical Solutions ( CSMS ) organization dedicated to the launch and marketing of pharmaceutical and medical ... field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries… more
- Experity (Machesney Park, IL)
- …and report to Supervisor with possible solution to maximize efficiency Assist CSMs and others with AR questions or concerns Communicate daily with internal ... and external customers via phone calls and written communication Contribute to team effort by accomplishing related results as needed Maintain patient confidence by following HIPAA guidelines Comply with applicable laws regarding medical billing standards… more
- LinkedIn (Chicago, IL)
- …establishing a champion relationship Collaborate internally with Account Director and CSMs to ensure a holistic solution that delivers against customer objectives ... Think commercially and apply business acumen when crafting & negotiating commercial agreements Use data and insights to support investment recommendations or overcome customer objections Identify an accurate path to revenue for the relevant quota period and… more
- Omni Hotels & Resorts (Fort Worth, TX)
- …CSM's with ICW bookings Create Diagrams as needed Initiate resume shells for CSMs Answer incoming telephone calls and respond to inquiries by determining client's ... needs and specifications for referral to the appropriate Manager. Send all information requested by Manager to clients. Maintain filing systems. Completing and distributing Banquet Event Orders and Group Resumes as needed. Maintain department inventory of… more
- Canteen (Elkview, WV)
- …line Pick Line Supervisor as needed. Communicates daily with drivers and CSMs regarding schedule changes, POG changes, merchandising, missed picks, skipped stops, ... etc. Provides updates to senior management and shares progress with drivers. Acts as Back-up Picker as needed. Performs other duties as assigned. Qualifications: Route driver experience at the branch (preferable). Must be able to lift 50 lbs. on a consistent… more
- Amazon (Houston, TX)
- …into a better-rounded professional. Key job responsibilities Customer Solutions Managers ( CSMs ) are obsessed with accelerating our customer's cloud adoption and ... their respective engineering teams to help strategize and manage their cloud journey. CSMs also have the responsibility to advocate internally at AWS on behalf of… more
- Amazon (Seattle, WA)
- …Key job responsibilities ROLE & RESPONSIBILITIES: Customer Solutions Managers ( CSMs ) are obsessed with accelerating our customer's cloud adoption and ... driving value from investments in the cloud. CSMs have ownership of customers' cloud enablement / adoption...realization for AWS customers. For effective adoption of AWS, CSMs focus on driving customers' people and operating model… more
- Amazon (Chicago, IL)
- …partner. Key job responsibilities ROLE & RESPONSIBILITIES: Customer Solutions Managers ( CSMs ) are obsessed with accelerating our customer's cloud adoption and ... their respective engineering teams to help strategize and manage their cloud journey. CSMs also have the responsibility to advocate internally at AWS on behalf of… more
- Amazon (New York, NY)
- …AWS Adoption through Delivery and Execution 2/Identify & Align on Strategic Opportunities: CSMs work with the Customer Account team to work backwards from the ... digital innovation, high performance computing, product innovation and business agility. CSMs provide support to these opportunities via a number of mechanisms… more
- Amazon (San Francisco, CA)
- …AWS Adoption through Delivery and Execution 2/Identify & Align on Strategic Opportunities: CSMs work with the Customer Account team to work backwards from the ... digital innovation, high performance computing, product innovation and business agility. CSMs provide support to these opportunities via a number of mechanisms… more
- Amazon (New York, NY)
- …AWS Adoption through Delivery and Execution 2/Identify & Align on Strategic Opportunities: CSMs work with the Customer Account team to work backwards from the ... the customer's adoption of AWS. These interconnected focus areas will enable CSMs to effectively drive cloud adoption, pursue strategic growth opportunities, and… more
