- Merck & Co. (Durham, NC)
- …for Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.).-Continuous Improvement - ... and Cost, in that order.Actively develop members to obtain maximum potential.Support and lead /participate in the Hoshin process and advocate for, and continually… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...based on real-world results. We are building an intentional team culture that is made up of diverse skillsets,… more
- BlueCross BlueShield of South Carolina (Columbia, SC)
- …and that cannot be resolved following usual procedures and guidelines and refer to a team lead or manager for resolution. You will also identify and report fraud ... Summary We are currently hiring for a Claims Customer Service Advocate II to join...are dedicated to the same philosophy, consider joining our team ! Here is your opportunity to join a dynamic… more
- RelaDyne LLC (Houston, TX)
- …time, holidays, and more! Position Summary: We are seeking a passionate and proactive Driver Advocate to join our team . This individual will serve as a dedicated ... Title: Driver Advocate Reports to: Director of Talent Acquisition Location:...daily activities Interpersonal skills that provide the ability to lead and work as part of a team… more
- Advocate (Orlando, FL)
- …on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate 's Intake communication lines for new client calls ... timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads...but not required. This is a remote position and Advocate is currently a fully remote team .… more
- Ayr Wellness (Stuart, FL)
- …staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the ... our industry, and our world. Our talented and reliable team members are the foundation of our business and...licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other… more
- Advocate Aurora Health (Milwaukee, WI)
- …comply with the policies, regulations and laws applicable to Advocate Aurora's business. Oversees the development, documentation, implementation, maintenance and ... Develops, updates and implements department guidelines and procedures. Educates team members, clinic/hospital leadership and clinicians on coding related guidelines,… more
- Urbanex Pest Control (Raleigh, NC)
- …their satisfaction and contributing to the branch's success. You will be a customer advocate , addressing concerns, educating customers on our services, and ... customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. *Provide feedback to branch… more
- Aidoc (New York, NY)
- …is a remote role to be filled in the Eastern US. Responsibilities Serve as the customer 's advocate and the customer 's trusted advisor- You are the bridge ... positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Lead discussions with… more
- LA FAMILIA (Hayward, CA)
- …Travel Percentage Up to 25% Description POSITION OVERVIEW: The In-Home Outreach Team (IHOT) specializes in field-based and in-home outreach and engagement to adult ... awarded funding to establish and maintain an In-Home Outreach Team (IHOT) for adults with serious mental illness (SMI)...SMI populations. We are seeking an enthusiastic and experienced Lead Case Manager to join our IHOT Program. This… more
- Jiffy (Richardson, TX)
- …build connections, and immerse you in the Jiffy culture. Key Responsibilities: Lead Customer Experience Improvements: Identify and implement process enhancements ... life, we make sure every interaction is seamless. Our Customer Experience team plays a critical role...CX improvements. Strong Communicator & Leader: Proven ability to advocate for customer needs, present insights to… more
- Land Vehicles Americas (Stuart, FL)
- …of continuous growth - now looking for our next star - a passionate Customer Service Representative within our Customer Service capability. This position reports ... work in Stuart, FL . About the position The Customer Support Representative (CSR) responds to customers in a...representatives can put themselves in their customers' shoes and advocate for them when necessary. Go the extra mile… more
- CarMax, Inc. (Henrico, VA)
- …to respond to customer inquiries. Serve as a CarMax brand ambassador and customer advocate by navigating escalated customer experiences with the goal of ... way your career should be! ABOUT THIS JOB The Customer Relations Coordinator II is responsible for being the...Coordinator II is responsible for being the number one advocate for our customers in our response and resolution… more
- Leapwork (Boston, MA)
- …What You'll Do As a Senior CSM, you'll be the strategic advisor and customer advocate from onboarding through renewal. You will: Onboard & Enable Orchestrate ... upsells Conduct high-impact Executive Business Reviews with business and technical stakeholders Advocate & Collaborate Act as the customer 's internal champion -… more
- Maple AI, Inc (New York, NY)
- …These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're ... mission to make AI work for real-world businesses-and we need a Customer Success Manager who's equal parts relationship-builder, product expert, and trusted advisor.… more
- Niagara Bottling, LLC (Diamond Bar, CA)
- …a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Customer Service Representative II (M-F, 6:30am-3pm) The ... the startup of new customers and new product launches Customer Attentiveness Operates as the lead point...24 hours if received after noon. Acts as an advocate for the customer with a balanced… more
- MedStar Health (Baltimore, MD)
- …Summary of Position Serves as a member of the interdisciplinary care management team capable of furnishing an array of care coordination services to Medicare FFS ... the liaison between the medical practice and the CTO's interdisciplinary care team . Primary Duties and Responsibilities Contributes to the achievement of established… more
- Integral Ad Science (Los Angeles, CA)
- We're looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, growth, revenue, and operations efforts across ... be a crucial part of our San Francisco based Customer Success team . What You'll Do: Manage...all of the core duties of an IAS Senior Customer Success Manager: Be the champion and advocate… more
- Percepta (Melbourne, FL)
- …resources to find solutions for basic to intermediate-level issues; consulting with the SME or Team Lead , as necessary, to resolve concerns Follow up with the ... we bring first-class service across each market we support. As an Automotive Customer Service Representative working on-site in Melbourne, Florida , you'll be a part… more
- Astera Labs (Santa Clara, CA)
- …the on-time, on-spec, on-budget and with high-quality delivery of products to customers Manage customer feedback and work with the team to ensure customer ... Discover how we are transforming modern data-driven applications at www.asteralabs.com Customer Program Manager (CPM) Do you live, breathe and dream products?… more
