- CompuCom (Atlanta, GA)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service ... Delivery Manager owns the delivery relationship for one or more customers. They will...the internal/external customer experience by overseeing the Service Delivery performance of service … more
- ManTech (Chantilly, VA)
- …that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented Service Delivery Manager to join our ... delivery . + Tracking and reporting of all valid Service Level Agreements (SLAs). + Achieving any assigned key...problem solving skills to provide solutions and work with customer oversee through resolution. + Act as an ITIL… more
- SAIC (Washington, DC)
- … desks and on-site deskside services, the service delivery manager owns the policies, processes and customer / service owner relationships needed ... to measure and continually improve the customer experience. The service delivery manager is responsible for implementing best practices and tools… more
- ManTech (Annapolis Junction, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Sr. Service Delivery Manager ** to join our team in **Annapolis ... releases to assist with Release Management tasks to meet customer and stakeholder's requirements **Basic Qualifications:** + Full life...of cloud concepts in relation to Infrastructure as a Service (IAAS) and Platform as a Service … more
- Danaher Corporation (Deerfield, IL)
- …years working experience is mandatory. + 5 years of proven experience as Service Delivery / Customer Care manager or similar managerial position with a ... our office in Deerfield, IL which will be Hybrid. Service Delivery Manager - North...include ongoing direction, coaching, and development. + Lead the Service Delivery to continuously surpasses customer… more
- Chadwell Supply (Phoenix, AZ)
- …Chadwell Supply customers, as well as accurately quoting pricing and delivery . The Customer Service Manager monitors the incoming call queues and helps ... Branches across the Country. + Named Top 100 Companies USA 2023! Overview The Customer Service Manager is responsible for the performance of the Customer … more
- Leidos (Greenbelt, MD)
- …the primary point of contact for customer issues escalated through the Service Delivery Manager ensuring coordination through resolution with the Mission ... service level agreements. + Communicate and mitigate existing service delivery problems, including customer ...Operation Manager and ensure communication of issue closure to NASA.… more
- Amazon (Nashville, TN)
- …is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate ... Amazon Customer Service (CS)...to these projects. - Monitor the execution and ensure the delivery of projects in a program is to an appropriate… more
- Bausch Health (Bridgewater, NJ)
- …around our mission of improving people's lives with our health care products. The IT Service Delivery Manager is accountable for the end-to-end delivery ... relationships across their span of control. As the IT Service Delivery Manager , you will... customer needs . Significant experience in a customer service role and business management role… more
- Circle Computer Resources (Cedar Rapids, IA)
- Service Delivery Manager BUSINESS UNIT: ConstructEdge FUNCTION: Managed Services REPORTS TO : CIO CLASSIFICATION: Exempt LOCATION: Cedar Rapids, IA ... support our technology by developing strong relationships. As a Service Delivery Manager , this role...incidents based on their impact and urgency + Excellent customer service skills, including strong communication, patience,… more
- General Dynamics Information Technology (Stennis Space Center, MS)
- …your career growth ours. At GDIT, people are our differentiator. As an Information Systems / Service Delivery Manager , you will help ensure today is safe and ... tomorrow is smarter. Our work depends on an experienced Service Delivery Manager (SDM) joining...recoverability * Builds on past success in driving exceptional customer service objectives, methods, and metrics *… more
- L'Oreal USA (Berkeley Heights, NJ)
- …(https://careers.loreal.com/en\_US/jobs/SearchJobs) / 178034 Senior Manager , Supply Chain and Finance, Service Delivery Manager Berkeley Heights, NJ, New ... Title: Senior Manager , Supply Chain and Finance, Service Delivery Manager Division: Corporate...service delivery + Taking accountability for service delivery performance, meeting customer … more
- Microsoft Corporation (Reno, NV)
- …agreements and opportunities delivering value to both Microsoft and our customers. The ** Service Delivery Manager ** is accountable for end-to-end delivery ... Business Operations team will bring you close to the customer and a leading edge go-to-market team. The team...US Government book of work. * Liaise with Global Service Delivery and Vendor Account Management teams… more
- Robert Half Technology (Oklahoma City, OK)
- …are offering a contract to hire employment opportunity in Oklahoma City, Oklahoma, for a Service Delivery Manager . This role is centered around managing the ... ensuring efficient and effective support for our clients. The Service Delivery Manager will be...Active Directory * System Administration * Network Administration * Customer Service * Application Installations * Application… more
- Invenergy (Chicago, IL)
- …business need, which may be before or after the 3-day posting window. Job Description Manager , Service Delivery - International About the Position The ... Manager , Service Delivery - International is will serve...participates in business owner meetings regarding performance to ensure customer satisfaction + Serves as the primary point of… more
- Red River (Chantilly, VA)
- Red River seeks a Lead Service Delivery Manager (SDM) with the experience and leadership capability to manage technicians and engineers supporting Red River ... Manager (AM) or the Senior Director of Service Delivery . The distinguishing criteria for determining...1 thru Escalation analysts operating both on-site at the customer location or from our remote operations center. +… more
- BorgWarner Inc. (Bellwood, IL)
- …services to a region, area, or location of BorgWarner.The Service Delivery Manager manages customer expectations/needs and utilizes IT ... "dynamic, results driven" individual to join as an IT Service Delivery Manager for our...+ Strong communications skills needed to interface with high-level customer representatives + Communication development for IT and Non-IT… more
- Lenovo (Morrisville, NC)
- SMO - Service Delivery Manager **General...Delivery Managers and is also the connection between customer and service providers in order to ... news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** The Services Delivery Manager will be responsible for managing the overall… more
- S&P Global (Raleigh, NC)
- …the Role:** **Grade Level (for internal use):** 10 **About the Role:** The role of the Service Delivery Manager will be focused on improving the timely ... This approach ensures optimal operational efficiency and a superior customer service experience for the DTS provided...quality standards. + Proven experience (5+ years) in IT service delivery management, preferably in a complex… more
- Royal Communications Consultants Inc (White Plains, NY)
- Service Delivery Manager -...and experienced problem solver with above-average customer service and desktop engineering skills. The Manager ... of successful leadership of Service Delivery professional. The Service Delivery Manager will provide guidance, development planning, goal setting and… more