- Monster (Chicago, IL)
- …assistance. This role involves troubleshooting hardware and software issues, providing timely support , and ensuring a high level of customer satisfaction. Key ... Title: Service Desk Analyst Tier 2 Location: Chicago, IL Duration: Direct Hire...issues related to hardware, software, and networking. Provide excellent customer service and support to end-users. Document… more
- Merck & Co. (Rahway, NJ)
- …with our Manufacturing Division Global Process Steward and COMET Functional Leads. Support tier management and escalations for transactional issue ... challenges to resolution with system solutions across our company's GCS. Support business case development (Enhancement Prioritization Management Form) and maintain… more
- Monster (Northbrook, IL)
- …skills in the appropriate language to develop necessary "work arounds." 25% Customer Support Technician Non ERP Responsible for Tier I software and hardware ... necessary. Assists in the resolution of application, hardware and software problems. 25% Customer Support Analyst Non ERP Responsible for Tier 1 and 2… more
- Monster (Plymouth, MN)
- …and ensuring smooth day-to-day operations. This role requires a balance of customer service, technical troubleshooting, and proactive support for both hardware ... A client of Innova Solutions is immediately hiring for a Desktop Support Analyst Position Type: Contract-Full Time Duration: 12+ Months Location: Plymouth, MN 55447… more
- Monster (Mahwah, NJ)
- … issues within authority, ensuring customer satisfaction Escalate complex issues to Tier 2 support or management when necessary What You Bring to the ... automotive and mobility customer journey. As a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ,… more
- Monster (Denver, CO)
- …This role is responsible for overseeing the performance of Veteran Service Support Technicians (VSSTs), ensuring efficient and effective customer service ... cases to the On-Site Supervisor. .Maintain high standards of professionalism and customer satisfaction. . Support clinicians with technical assistance in ROES and… more
- Monster (Jacksonville, FL)
- …Onsite) As a(n) Desktop Support - I you will: Job Description: Deliver Tier 1 technical support to approximately 10,000 users, addressing issues such as ... and service quality. Experience: Minimum of 1 year of experience in a Tier 1 technical support role. Requirements: Proficiency in troubleshooting Windows 10… more
- Monster (Temple, TX)
- …be successful in a stressful, fast-paced environment. Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or ... a client that is immediately hiring for an CSC Customer Service Spec Position type: Contract Duration: 6+ Months...for patient transporters. Leads or participates in projects in support of the department. Responsible for providing feedback to… more
- Monster (Westborough, MA)
- A client of Innova Solutions is immediately hiring Customer Service Representative. Job Title: Customer Service Representative Position type: Fulltime/Contract ... Location : Westborough, MA Duration : 12+ Months As a Customer Service Representative, you will: Provides complex analytics and reporting services, working to… more
- Monster (Arlington, TX)
- Tier 2 Deskside/System Technician IT Support Department Arlington, TX - On-Site Policy Contract About Our Client Our client is a Fortune 500 technology, ... with Tier 3 teams for system changes and upgrades * Support disaster recovery and continuity of operations exercises *Maintain high-availability environments… more
- Monster (Springfield, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... Tier 3 problem identification, diagnosis, and resolution Provide support for the escalation and communication of status to...on Windows, Linux, and Solaris systems Knowledge of the Customer 's processes and procedures and of the Customer… more
- Monster (Omaha, NE)
- …Active Directory, basic understanding of TCP/IP networking design and support . Manage server administration tasks (ex: user/group, security permissions, group ... servers, routers, switches, firewalls, printers, phones, and security updates, support internet, intranet, LANs, WANs, and network segments. Maintain essential… more
- Inside Higher Ed (Raleigh, NC)
- …and improve the WordPress environment, ensuring high availability and optimal performance.5. Tier 3 User Support & Service Desk Management (10%):Provide expert ... Tier 3 technical support : Act as the primary escalation point for complex...(SOPs) to ensure high-quality service delivery and an exceptional customer experience.Develop and leverage service analytics: Design, implement, and… more
- Monster (Lantana, FL)
- …for : Job Description Seeking a dedicated Front Desk / Technician to support patient care and clinic operations. This role ensures smooth patient flow, supports ... the Doctor and Office Manager, and delivers exceptional customer service throughout the visit. Key Responsibilities Front Desk Duties: Verify and scan insurance… more
- Monster (Tempe, AZ)
- …in a hybrid work environment. This position is responsible for providing second level ( Tier 2) support and helping to implement and improve IT service delivery ... channels for our workforce including: walk-up and remote support . JOB RESPONSIBILITIES: Emphasis on customer experience...and remote support . JOB RESPONSIBILITIES: Emphasis on customer experience for employee workforce On-site support … more
- Monster (Salt Lake City, UT)
- …and collaborative efforts. The ideal candidate will have a passion for delivering top- tier customer service. You will be proactive, detail-oriented, and thrive ... our team. In this role, you will work within a professional, customer -centric, and results-driven environment to deliver exceptional student services that enhance… more
- Monster (Rochester, MN)
- …as requested by departments. Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per ... and equipment liaison in the field as needed to collaborate with other support services (eg, Help Desk, Applications, Materials Management, etc.). Assists with end… more
- Monster (Norfolk, VA)
- …Respond promptly to inbound calls and service emails within KPI targets, delivering tier -one support and building strong customer relationships through ... international trade, import/export regulations, and supply chain processes to deliver exceptional support and customized solutions. As a key point of contact, the… more
- Monster (Brillion, WI)
- …added resellers to ensure the prompt and continued delivery of all the organization's Tier One systems, applications, and services. Support and contribute to all ... required to protect and maintain corporate networks. In-Depth knowledge of IT Support Desk and Operations activities, including customer service and… more
- Monster (San Diego, CA)
- …team responsible for demand generation, content creation, competitive analysis, and customer engagement strategies. The Director will also collaborate closely with ... business development, and product teams to create effective go-to-market plans, support product launches, and enhance market awareness across domestic and… more
