- Dominion Energy (Richmond, VA)
- Director - Customer Experience (CX) Strategy Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our ... This position does not offer relocation assistance. **Job Summary** **The Director of Customer Experience (CX) Strategy** will oversee multiple teams and… more
- Prime Therapeutics (Annapolis, MD)
- … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify ... problems and help them to achieve their goals. This position develops Customer Experience strategies for multiple customer types (member, clients, health… more
- The Hartford (Hartford, CT)
- …others accomplish theirs, too. Join our team as we help shape the future. Assistant Director , Customer Experience Do you want to help our businesses identify ... to drive change and delight our partners and clients? Customer Experience (CX) may be the opportunity...and the marketing & communications team. Reporting to the Director of CX for Middle & Large and Global… more
- Genentech (South San Francisco, CA)
- …maximize patient impact while keeping compliance at the forefront. **The Opportunity** The Director , Customer Experience Insights & Strategy will be ... Relocation Assistance is not available _This position is also referred to as Director , Customer Experience Science in the internal Org chart_ _The expected… more
- Robert Half Finance & Accounting (West Chester, PA)
- Description Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience , customer service, ... customer success and leadership. As the Director of Customer Experience , you will oversee the proper operations of the customer service department and… more
- Virgin Galactic (Tustin, CA)
- Virgin Galactic is currently seeking a highly skilled Director , Digital Customer Experience to join the IT leadership team to help lead the development and ... customer journey. Reporting directly to the Chief Information Office, the Director , Digital Customer Experience will lead the delivery of a seamless,… more
- Intuit (Mountain View, CA)
- **Overview** As Director of Intuit's Customer Experience team, you will be responsible for building and leading a customer experience 'practice' to ... and driving customer advocacy. Our end to end approach to customer experience is what will accelerate Customer Success becoming an organizational… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...associated governance routines, to measure and manage our digital experience over time** **As Sr Director on… more
- Realtor (Austin, TX)
- …expert guidance. We are looking for a Director of Product to lead the Customer Experience products, which are used by our core customers of our products - ... when purchasing various products across leads, branding, and listings. As Director of Product, Customer Experience , you'll be responsible for shaping the… more
- IDEX (Crawfordsville, IN)
- …solutions that improve lives. For more information, visit www.idexcorp.com . **The Role:** The Customer Experience Director is a highly dynamic position and ... critical in developing and implementing a vision for leading a best-in-class customer experience through digital enablement. This role requires strong… more
- Sysco (Houston, TX)
- …travel is required.** **SUMMARY OF JOB PURPOSE:** **Reporting to the Vice President Customer Experience , this newly created position is a critical leader within ... the Customer Experience leadership team. This position will be deeply anchored in thought leadership, maintaining project momentum and enabling a cross… more
- Fiserv (Omaha, NE)
- … of Customer Experiences We are looking for a strategic and execution-focused Director of Customer Experience to lead our Customer Onboarding ... ** Experience you'll need to have:** + 8+ years of experience in customer experience , digital product management, onboarding, or related leadership roles,… more
- Resideo (Charlotte, NC)
- …excellence, and customer -centric solutions. We are transforming our digital and customer experience capabilities to better serve our partners and customers ... Summary** We are seeking a strategic and execution-focused PMO Director to lead the Program Management Office for our...to lead the Program Management Office for our Digital Experience and Customer Experience (DX/CX)… more
- Sunrun (CA)
- …the best team on the planet. Together, we run. We are seeking an experienced and dynamic Director of Customer Care & Experience to champion the voice of our ... operational processes. This leadership role will be pivotal in shaping our customer experience , optimizing logistics and warehouse operations, and ensuring… more
- AltaGas (Springfield, VA)
- **Job Description** Position Summary The Manager, Customer Experience (CX) reports to the Director , Customer Experience and will lead the execution ... and cross-functional collaboration to address pain points and elevate the customer experience . You will guide the development of tools like customer… more
- NBC Universal (Englewood Cliffs, NJ)
- …in support delivery and customer satisfaction. This position reports to the Director of Customer Experience . What You'll Do + Lead Day-to-Day ... be completed during 2025. We're looking for an experienced Customer Experience Associate Manager to scale and...Prioritize and Manage Team Workflows: Collaborate with the CX Director to set clear priorities for the support team.… more
- nVent (Minneapolis, MN)
- …and use creative problem-solving techniques to craft dynamic research studies. Reporting to the Director of Customer Experience and Insights, you will be a ... vendors to implement the insights studies effectively. + Visualizing the customer experience and analyzing customer feedback to define actionable… more
- City of New York (New York, NY)
- … of Project Management. Reporting to the Deputy Commissioner of Public Affairs & Customer Experience , the Director of Project Management oversees production, ... small team that handles procurement, inventory, and the facilitation of contracts. The Director will also handle certain aspects of correspondence and customer … more
- Palo Alto Networks (Santa Clara, CA)
- …**Application Product Roadmap** . Your solutions will enable scalable operations, enhance customer experience , and drive adoption across internal and external ... acumen and influencing skills to shape strategic decisions and direction for customer experience (CX) operations through a combination of technology, data,… more
- Nutanix (San Jose, CA)
- …Resources, Business Administration, or related field. Master's degree preferred. + Experience supporting global engineering and customer -facing teams is highly ... **The Opportunity** We are seeking a dynamic and strategic Director , People Business Partner to join our team. This...lead a high-performing People Business Partner team, innovate employee experience solutions, and play a pivotal role in shaping… more