- R1 RCM (Chicago, IL)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The ITSM Director position is responsible for leading our ITIL/ ... standards. They will be responsible for the implementation and continued support of Service Transition (Change, Release, Configuration, Knowledge) as well as … more
- Warner Bros. Discovery (Atlanta, GA)
- …priority for Service Design activity against backlog + *Coordinate activity with Service Transition + Engage key WBD Stakeholders to carry out a high-level ... on supporting strategic planning, process optimization, and continuous improvement of ITSM practices. Key responsibilities include supporting the Service … more
- Warner Bros. Discovery (Atlanta, GA)
- …on supporting strategic planning, process optimization, and continuous improvement of ITSM practices. Key responsibilities include supporting the Service ... ensuring services are accurately recorded throughout their lifecycle. ENTERPRISE SERVICE MANAGEMENT ALIGNMENT + Support the Director ,...including creating run cost models + *Provide input to transition to live of service design, attending… more
- Capgemini (Greenville, SC)
- …team members, ensuring consistent delivery and performance. + Partner with client's service managers and Capgemini support leads in a co-managed support landscape. + ... and guiding the customer where necessary. + Utilize ServiceNow or similar ITSM tools to analyze trends, identify improvement areas, and steer team performance.… more
- Parker Hannifin Corporation (Cleveland, OH)
- …configuration, development, and deployment. + Design and implement solutions for IT Service Management ( ITSM ), IT Operations Management (ITOM), and other ... System Administrator (CSA) certification is required. Additional certifications that support IT Service Management ( ITSM ) and IT Operations Management (ITOM) are… more
- Northrop Grumman (Oklahoma City, OK)
- …understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management ( ITSM ) Operations, including Service ... Grumman is proud to help our nation's military personnel make the transition to civilian careers. Approximately 1/4th of Northrop Grumman's 90,000 employees… more
- ATI (Brackenridge, PA)
- …desk software (ServiceNow) to manage and prioritize work activity. + Execute IT Service Management ( ITSM ) principles and best practices, as guided by management. ... position 5 days per week. Reporting to the Sr. Director , DT End User Services, the End User Experience...Services professionals, as well as Infrastructure operations ensuring smooth transition and execution of work, technology adoption and a… more
- LA Care Health Plan (Los Angeles, CA)
- …performance of the mission critical applications. The Manager will also perform service transition from development to support and Identify system bottlenecks ... The Manager, Technology Application Production Support and Control will report to Director , Production Support within the IT Quality Assurance and Process excellence… more