- TEKsystems (Salt Lake City, UT)
- …+ Handle inbound customer calls and route them to the appropriate research teams. + Accurately gather and record customer data for complaint intake and regulatory ... Job Title: Escalation Support Specialist Location: Salt Lake City, Utah Industry: Financial Services / Brokerage About the Role We are seeking a detail-oriented and customer-focused Escalation Support Specialist to join our team. This role is ideal for… more
- Trinity Health (Livonia, MI)
- …vision, and values of Trinity Health in leadership, behaviors, practices, and decisions. 2 . Works under direction of Contact Center Manager to ensure HR service ... Payroll Departments. Serves as back-up for HR Service Center Representative to support phone queues.3. Assists with training during...bases.4. Responsible for 1st level support for all case escalations from HR Rep I. Provides support for questions… more
- Trinity Health (Livonia, MI)
- …vision, and values of Trinity Health in leadership, behaviors, practices, and decisions. 2 . Works under direction of Contact Center Manager to ensure HR service ... Payroll Departments. Serves as back-up for HR Service Center Representative to support phone queues. 3. Assists with training...4. Responsible for 1st level support for all case escalations from HR Rep I. Provides support for questions… more
- Astronics (Chicago, IL)
- …testing vendors. + Manages and documents technical tasks, risks, issues and escalations + Coordinate all milestone meetings for projects (eg PDR, CDR, etc). ... perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. **Education and/or… more
- Truist (Cookeville, TN)
- …assigned to specific BUs. Help manage the pipeline & process execution, escalations and engagements with various stakeholders not limited to: BU leadership, BCLs, ... the collective execution and performance of the designated Change Risk Execution team. 2 . Participate in the E2E lifecycle of a project. Prepare the project Points… more
- Truist (Dallas, TX)
- …Director to develop and execute the strategic plan for the market. 2 . Collectively lead the market through strong, pro-active partnerships and routine connection ... within compliance. 13. Works and responds to client complaints and coordinates escalations . **Develop and Retain the Talent:** 14. Work with the Regional Director… more
- Truist (Greensboro, NC)
- …of the Operations Manager, responsible for handling electronic payment exceptions, escalations , and reconciliations related to Wire within established timeframes in ... in accordance to applicable operating rules and regulatory guidelines. 2 . Independently analyze, research, and support electronic payment cases/claims/inquiries… more
- DriveTime (Mesa, AZ)
- …processing timelines to insurance carriers + Assist other departments with inquires or escalations related to the total loss process + Document and route accounts to ... Microsoft Office such as Excel, Outlook and Word + 2 + years of experience in financial services, insurance and/or...for this job_ The Physical demands described within are representative of those that must be met by an… more
- New York State Civil Service (Albany, NY)
- …From $86681 to $109650 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 5% Workweek ... enterprise wired/wireless networks.* Lead incident response, patching, and after-hours escalations .* Supervise staff, assign tasks, and evaluate performance.* Enforce… more
- CACI International (Springfield, VA)
- …+ Ensure accurate and timely documentation of network issues, solutions, and escalations . + Maintain and enforce NOC operational processes, documentation, and best ... years of experience in network operations, with at least 2 years in a leadership role + Strong understanding...CCNA, CCNP, or ITIL are preferred This position is contingent on funding and may not be filled immediately.… more