- Cliff House Maine (Cape Neddick, ME)
- …(eg Guest Satisfaction Scores, Forbes Travel Guide Score, Net Promoter Score, etc.). Ensure Front Desk agents properly complete required checklist items at ... in accordance with hotel expectations. Qualifications: Minimum of two years of front desk agent experience in a high-volume setting preferred. Previous… more
- Crescent (Reston, VA)
- Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Front Desk Supervisor for the grand opening of JW Marriott Reston Station ... company programs and supervise the daily operations of the Front Desk to comply with SOPS and...provided to the hotel customers. Supervise the Guest Service Agents . Remain calm and alert, especially during emergency situations… more
- Kingsmill Resort (Williamsburg, VA)
- Front Desk Supervisor Overview : Oversees day-to-day operations at the Front Desk and Bell and Transportation. They are responsible for normal Guest ... Service Agent activities as well as the responsibility for supervising...feedback via Unifocus weekly. Responsibilities: Coverage and execution of Front Desk duties, ie cash handling, guest… more
- Lafrance Hospitality (Dover, NH)
- …Practice punctuality for scheduled shifts. Keywords: Hotel, Hospitality, customer service, front desk , agent Requirements Customer Service Experience ... currently searching for a charismatic and customer-oriented Part-Time and Full -Time Front Desk Attendant . Hurry and join our exceptional team at the Homewood… more
- Omni Hotels & Resorts (Boston, MA)
- …always exist, but we use these constraints to push, not limit, our creativity. The Spa Front Desk Agent ensures a high standard of service and hospitality in ... the Spa Reception and Retail area. Successfully introduces and schedules Spa services and operations through direct contact, either in person or by phone/email with Resort, or local guests, members, and staff to maximize member/guest satisfaction and revenue.… more
- Aimbridge Hospitality (Hauppauge, NY)
- Join Our Team as a Front Desk Agent ! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer ... role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY SKILLS/RESPONSIBILITIES Customer Service… more
- Remington (Fremont, CA)
- …of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents , front office supervisors, guest ... concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able...Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which… more
- Atrium Hospitality (West Des Moines, IA)
- …and resources for all, at every level of the organization Training all new Front Desk Agents to provide exceptional customer service Respect: You ... from you to be successful in this role? As this role will be supervising other front desk agents , previous hotel front desk experience is a must,… more
- Aimbridge Hospitality (Pittsburgh, PA)
- Join Our Team as a Front Desk Agent ! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer ... role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY SKILLS/RESPONSIBILITIES Customer Service… more
- Commonwealth Hotels (North Canton, OH)
- …as a Guest Service Agent , Front Desk Clerk or Front Desk Agent at the Fairfield Inn and Suites Canton, Ohio offers a rewarding opportunity ... Guest Service Agent , Front Desk Clerk or Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests… more
- Westgate Resorts (Mesa, AZ)
- …experiences at our illustrious resort. Job Description There are no do-overs with vacations. As the Front Desk Agent , you will anticipate the needs of our ... and every check-out is a chance to leave a lasting positive impression. As the Front Desk Agent with Westgate Resorts, you will be part of an award-winning… more
- MCR Hotels (West Haven, CT)
- …create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent , Role Specific Duties and Expectations The core ... mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a… more
- Atrium Hospitality (Hampton, VA)
- …to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for ... and engaging personality. The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the… more
- MCR Hotels (New York, NY)
- The Front Desk Agent Substitute is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of ... room reservations and follow rate quoting scenario. Be knowledgeable of the front desk computer system. Log and deliver packages, mail, and messages. Share… more
- Hampton Inn St. Louis-Columbia (Columbia, IL)
- Job Summary: We are looking for a friendly and customer-focused Front Desk Agent to provide excellent service to our guests. The ideal candidate should have ... and process payments (room charges, cash, debit, or credit). Keep the front desk area and lobby clean and organized. Coordinate with housekeeping to ensure… more
- New Castle Hotels and Resorts (Victor, NY)
- Front Desk Agent As a Front Desk Agent , you will be the first and last point of contact for guests, playing a pivotal role in shaping their ... gives you the opportunity to shine as it is a fast-paced and interactive role! As Front Desk Agent , you will: *Make a First Impression - the person in this… more
- Aimbridge Hospitality (Anaheim, CA)
- Join Our Team as a Front Desk Agent ! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer ... role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY SKILLS/RESPONSIBILITIES Customer Service… more
- The Hotel Salem (Salem, MA)
- …put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, ... a GED or equivalent *1 year of experience in the hospitality industry as a hotel front desk agent , hotel receptionist, or guest service specialist preferred more
- Residence Inn Montgomeryville (North Wales, PA)
- …other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and ... Montgomeryville 1110 Bethlehem Pike North Wales, PA 19454 Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service… more
- Delta Hotel Philadelphia Airport (Philadelphia, PA)
- Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll ... Qualifications *1 year of experience in the hospitality industry as a hotel front desk agent , hotel receptionist, or guest service specialist preferred *Has… more
