- Robert Half Technology (Des Moines, IA)
- Description GENESYS CLOUD CX DEVELOPER - IMMEDIATE HIRE!! HYBRID - Des Moines Iowa Based POSITION ** 2 DAYS / WEEK in the OFFICE WILL PAY RELOCATION ASSISTANCE - ... financially strong & Stable, and GROWING client is looking to hire a Genesys Cloud CX Developer - DIRECT HIRE/ PERM ENJOY AWESOME PERKS:GET EXTRA WEEKEND TIME!… more
- Alight (IN)
- Senior Genesys Cloud Engineer role focuses on leading the development, implementation and ongoing management of Genesys Cloud solutions within Alight's ... contact center environment. This involves expertise - > Genesys Cloud CX architecture > Genesys Cloud Web Messaging > Genesys Cloud features, and… more
- Robert Half Technology (Des Moines, IA)
- Description Genesys Cloud CX Developer Location: Hybrid - Des Moines, IA (2 days/week onsite) Type: Full-Time, Direct Hire Position Overview: We are seeking an ... experienced Genesys Cloud CX Developer with a strong...experienced Genesys Cloud CX Developer with a strong focus on Terraform,...1:00 PM CT Key Responsibilities: + Develop and enhance Genesys Cloud CX solutions, focusing on custom… more
- Insight Global (Phoenix, AZ)
- …across Contact Center Operations and Technology Enablement. A strong working knowledge of Genesys Cloud Platform and Microsoft Dynamics 365 is essential to ... Analyst or similar role in Contact Center operations. Strong knowledge of Genesys Cloud Platform and Dynamics 365. Experience working in Microsoft Office &… more
- Insight Global (Newark, NJ)
- …are looking for an experienced Application Developer with a strong background in Genesys Cloud CX to design, implement, and optimize multichannel self-service ... with both voice and non-voice channels and a deep understanding of Genesys Cloud CX architecture and integrations. Responsibilities: Design and implement… more
- Robert Half Technology (West Des Moines, IA)
- … Analyst position has the responsibility and oversight for all aspects of Genesys Cloud CX's implementation within the client and the integrations between ... Genesys Cloud and other contact center tools.... Genesys Cloud and other contact center tools. This role is...deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead deployment of other… more
- Cognizant (Teaneck, NJ)
- **IVR Chatbot Genesys focus Developer** We are seeking an IVR Chatbot Developer ( Genesys focus) specializing in Genesys Cloud . The ideal candidate will ... . Design and implement scalable and robust architecture solutions using Genesys Cloud to meet business needs. . Collaborate with cross-functional teams to… more
- Deloitte (Omaha, NE)
- …to relocate to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX/Contact Center domain experience + Strong communication, influence, ... work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas and… more
- Cognizant (Teaneck, NJ)
- …5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands on experience on ... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. - Delivery credentials for Self Service and… more
- Cognizant (Minneapolis, MN)
- …of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject ... **About the role:** We are seeking a Sr. Technology Architect with 15 to 19 years of experience specializing in Google CCAI and Medicare & Medicaid Claims. The role involves designing and implementing technology solutions in a hybrid work model. The candidate… more
- Insight Global (Newark, NJ)
- …experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - API functions, analyzing, scripting ... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework,… more
- Insight Global (Newark, NJ)
- …Strong understanding of contact center operations, KPIs, and telephony systems. Proficiency in Genesys Cloud CX Reports and Dashboards. Experience with Power BI ... are seeking a skilled BI Developer / Reporting Analyst to collaborate with Genesys IVR developers in analyzing and optimizing the customer journey within IVR flows.… more
- HTC Global Services Inc (Madison, WI)
- …Insurance, and a variety of other perks. Join Us as a Salesforce CX Cloud Technical Architect - Shape the Future of Customer Experience Are you passionate about ... technical strategy in customer engagement ecosystems? We're looking for a Salesforce CX Cloud Technical Architect who's ready to make an impact by designing and… more
- CTG (Phoenix, AZ)
- …and implement cloud -based data architecture for contact center ecosystems including Genesys and Five9 platforms + Lead the development of data strategies for ... systems + Define and develop mappings for data models across platforms (eg, Genesys InfoMart, UCS, SpeechMiner) to cloud -native equivalents + Partner with data… more
- WSP USA (San Francisco, CA)
- …team on a major client project. The ideal candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL ... structured environments. **Key Responsibilities:** + Manage, maintain, and support Genesys Cloud contact center platform, including configuration, scripting, and… more
- Chewy (Richardson, TX)
- …Chewy's Unified Communications team, focused on the design, implementation, and delivery of Genesys Cloud CX solutions! This role is critical in supporting our ... modern contact center environment. The ideal candidate will bring deep Genesys Cloud CX expertise, strong architectural and integration skills, and the ability… more
- AIG (Jersey City, NJ)
- …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center design ... level contact center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya CM and NICE call recording solutions… more
- Cognizant (Irving, TX)
- …+ Guide integration of CES 2.0 with third-party contact center platforms (eg, Genesys Cloud , Amazon Connect, Cisco UCCE), CRMs (eg, Salesforce, Zendesk), and ... Solutions Architect** to spearhead strategy, design, and delivery of **Google Cloud 's Customer Engagement Suite (CES 2.0)** across enterprise contact center… more
- ThermoFisher Scientific (Oakwood Village, OH)
- …training remotely and onsite. + Log cases and feedback in Salesforce; use Genesys Cloud for customer engagement. + Conduct root cause analysis; collaborate ... ecosystem, which includes wearable dosimeters, communication gateways, and secure cloud -based software. Your work directly helps protect workers in critically… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …GCP, and cloud -native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect, AWS Connect, and Google CcaaS. * Familiarity with ... Siebel CRM. * Oversee the development and integration of IVR platforms (Nuance, Genesys , Microsoft) and cloud -based contact center solutions (AWS Connect, Google… more