- Unknown (Brooklyn, NY)
- …the details pertaining to this job in the description below. The primary goal of the Help Desk Technician is to provide first line support for incoming Help ... point of contact, Tier 1, for users seeking technical assistance via the Help Desk Ticketing System, phone, MS Teams, or in person. * Performs troubleshooting… more
- Snap Tech IT, LLC (Cumming, GA)
- * Help Desk Technician* Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Are you ready for an ... of the Snap Tech IT team as a Puzzle-Solving IT Professional (AKA Help Desk Technician)! Apply only if you can solve problems with consistency and document… more
- DiBella's Subs (Rochester, NY)
- IT Support Help Desk Technician - DiBella's Restaurants The following information aims to provide potential candidates with a better understanding of the ... store systems. What We're Looking For * Experience in IT support or help desk roles. * Strong understanding of computer systems, mobile devices, and POS… more
- BIZFORCE Technologies (Huntsville, AL)
- …to work occasional after-hours or weekend shifts during emergencies or deployments *Summary* As a Help Desk Analyst - Tier 1/Tier 2, you will be instrumental in ... providing technical support and software troubleshooting to ensure seamless IT operations. Reporting to the IT Manager, your role involves assisting users with computer management, remote access software, and document management systems. Your core skills in… more
- Reuland Electric Motor Company (La Verne, CA)
- …a high application volume is expected for this opportunity. *Location: *La Verne, CA (Ideal: La Verne, Chino, Brea, City of Industry) *Employment Type:* Long-term ... contract with potential to go permanent *Hourly Rate: *$29-32/hr.+ Mileage Reimbursement *Reports To:* IT Manager *Overview:* We are looking for an experienced Level 1 Helpdesk Technician to provide strong L1-L2 support in a fast-paced manufacturing… more
- EJ (East Jordan, MI)
- EJ has an immediate opening for a IT Help Desk Specialist - Audio/Visual. The following information provides an overview of the skills, qualities, and ... operating systems including ADUC Daily operations responsibilities: A/V point person Service Desk Incidents and Service Requests Windows 10/11 PC imaging and setup… more
- NY CREATES (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... business partners, and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and forward tickets to engineers and techs.… more
- Little Creek Casino Resort (Shelton, WA)
- …Governance and Information Security frameworks (PCI, NIST, SOX, Audit) Thorough understanding of help desk and support tools Project Management, PCI, and Help ... Desk Services experience. Must have excellent organizational and project management skills, detail oriented. Strong communications skills (written and verbal), comfortable speaking across all organizational levels and departments to complex technical… more
- Krasdale Foods, Inc. (West Harrison, NY)
- …for improvement, and implement optimization strategies. * Provide technical guidance and mentorship to help desk staff and end users. * Windows server support as ... an escalation point for tier one and tier two support team members. *Required Skills:* * Bachelor's degree in computer science (or related area) preferred. / Equivalent * Strong communication and customer service skills * Flexible and able to adapt to a… more
- Insurance Planning, Inc. (Hays, KS)
- …analyze complex technical problems and develop solutions. - Experience working in a help desk or technical support environment. - Competence in supporting mobile ... devices such as smartphones and tablets. - Familiarity with Active Directory user management. This position offers an exciting opportunity for individuals who are passionate about technology and enjoy solving technical challenges. xhqgsiq If you meet the… more
- HE Williams, Inc. (Carthage, MO)
- …phishing tests and training. *Support* * Serve as Tier 2 escalation for Help Desk issues. * Troubleshoot endpoint, network, and access-related issues. * ... Escalate issues requiring architecture or managerial decisions. *Position Requirements:* * Associate's degree in IT, Computer Science, or related field; or equivalent experience. * 2-5 years of experience in IT operations or systems support * Experience with… more
- Atmosphere Academy Public Charter Schools (Bronx, NY)
- …and students to ensure effective use of technology tools. * Manage the school's help desk and ensure timely response to technical inquiries. *5. Data Management ... & Reporting* * Oversee student data management systems, ensuring accurate, secure, and efficient data collection and reporting. * Work with academic leaders to analyze data to improve educational outcomes and identify areas for further technology integration.… more
- Outlook Group LLC (Neenah, WI)
- …business support software). Maintain system inventory of desktop hardware assets. Provide help desk support in the following areas: desktop hardware, software, ... basic network connectivity and phones (including user orientation and training as needed). Troubleshoot and resolve problems with existing technology solutions in a timely fashion. Collaborate with business personnel and information technology team members.… more
- Allied Telesis (San Jose, CA)
- …workplace. Essential Duties and Responsibilities: Respond and Resolve First Level (L1) IT Help Desk Tickets (And escalate to L2/L3 when necessary) Provide ... Technical Support to On-Site and Remote US Staff (Troubleshoot hardware and software issues) Setup, Configure, Deploy, and Support End-User Equipment (Monitors, Docking Stations, Keyboard, Mouse, etc.) Setup, Configure, Deploy, and Support End-User Mobile… more
- The Computer Merchant, LTD. (Reston, VA)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for government provided… more
- Unknown (New York, NY)
- …Computers Technology Specialties ecommerce customer support online store customer experience help desk live chat order management customer support automation ... ecommerce automation shared inbox help center knowledge base email sms customer service saas social media omnichannel support shopify store and cloud About the Role… more
- Reed Smith LLP (Los Angeles, CA)
- …departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... programmer, supervisor, or manager as needed. Assist with information gathering, documentation, and communication to support resolution. Troubleshoot software administration issues independently and in collaboration with others, including document access… more
- Peckham Industries (Shaftsbury, VT)
- …network infrastructure. You will also provide second and third-level support to the help desk , ensuring seamless IT operations. This role requires strong ... of travel, in an office space. It requires the ability to sit at a desk and also involves frequent walking, bending, or standing, as necessary. In addition, this… more
- Christus Health (Irving, TX)
- …provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst ... an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation,… more
- Endeavor Health (Glenview, IL)
- …DevelopU classes, and Flu shots. Onboard new employees. Does scheduling for front desk , CT, MRI, and xray Places supply orders Addresses equipment and building ... ( ) to better understand how Endeavor Health delivers on its mission to " help everyone in our communities be their best". Endeavor Health is committed to working… more
