- COOLSOFT (Madison, WI)
- Help Desk IAM Consultant (Jobs in Madison, WI) Requirement id 155542 Job title Consultant Job location in Madison, WI Skills required Customer Service, ... Communication Skills, Help Desk , IAM Open Date 15-Oct-2025 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement Job interview type… more
- Westat (Gaithersburg, MD)
- **28748BR** **Job Title:** Help Desk Agent (Hourly) **Location:** MD - Gaithersburg **Job Description:** Westat is seeking Help Desk Agents who will be ... and live chats, and following up on unresolved issues in a timely manner. **The Help Desk Agent shift is 11:00 am - 8:00 pm, Monday - Friday.** The position is… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include reporting, licensing reconciliation, diagnosing and resolving technical issues over the phone by using advanced… more
- Staffing Solutions Organization (Augusta, ME)
- …workforce, which is a reflection of our clients and the people they serve. **Pharmacy Help Desk Associate - MaineCare in Augusta, ME** **Position Duties** : + ... Respond to calls from MaineCare Members, pharmacists, and technicians representing various coverage plans + Educate MaineCare Members regarding various Medicare Part D plans and how to choose a plan, how the plan pays benefits, etc. + Educate MaineCare Members… more
- Stony Brook University (Stony Brook, NY)
- …Thursday and Friday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** at the Help Desk provides timely and accurate ... software and applications necessary for Patient Care. **Duties of a IT Service Desk Technician at the Help Desk may include the following but are not limited… more
- Epsilon, Inc (Greenville, SC)
- …technology experience, including at least three (3) years of leadership experience in a help desk or call center environment. + Highly organized with attention ... **Deputy Service Desk Manager** **Epsilon is now part of AMERICAN...customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident… more
- Aulani, A Disney Resort & Spa (Kapolei, HI)
- …guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding ... & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the...event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/castStrong computer… more
- NuAxis Innovations (Washington, DC)
- …continuous training for Tier I and Tier II staff as needed. + Coach Help Desk personnel, guiding, teaching, and implementing best business practices. + Establish ... training plans and provide Help Desk personnel with refresher training as needed. In addition, this role will also serve as a Knowledge Management Specialist to… more
- Epsilon, Inc (Alexandria, VA)
- …of work experience in the computer field, with a minimum of two (2) years in a help - desk area, and two (2) years at a mid/senior level position, to include the ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- NuAxis Innovations (Washington, DC)
- …Service Management (ITSM) or IT Operations roles. + Demonstrated experience supervising enterprise IT Help Desk or Service Desk operations. + Proven ability ... support environments. This position requires proven experience supervising service desk /IT operations teams, ensuring quality of service, and collaborating closely… more
- Home Depot (Kennesaw, GA)
- …purchase order management, and inventory sourcing. + Expertise in CRM or standard help desk ticketing systems, and remote monitoring and management software + ... also drives engagement and operational excellence, aids in the translating Support Desk strategy into tactical execution, and determines critical knowledge and skill… more
- Epsilon, Inc (Alexandria, VA)
- …new responsibilities business needs change. **Preferred Qualifications:** + One or more Help Desk Institute (HDI) certification preferred; HDI Support Center ... Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than...Ability to lift up to 15 lbs. and perform desk -side campus customer and support office site visits, as… more
- CBRE Government and Defense Services (Mclean, VA)
- …This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and delivering basic ... guides, quick reference materials, and video tutorials. **Experience:** + 2+ years help desk operations (Required) + 1+ years of hands-on experience with IBM… more
- Morley (Lansing, MI)
- …to Make Your Life Easier_** + Teladoc: 24/7 online access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and ... letting them know we care about their wellbeing, and help them resolve the issue so it doesn't cause...are time sensitive + Able to remain at your desk for long periods of time **_Remote Work Requirements_**… more
- Hawaiian Electric (Honolulu, HI)
- …problems within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve ... within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve independently. +… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
- BeOne Medicines (San Mateo, CA)
- …may include outsourced trials, CROs and offshore partners resources + Provide oversight of Help Desk Support Management by being an internal escalation point for ... reviewing and providing feedback on help desk tickets + Perform all other related duties as assigned + Direct reports 4-6 EDC Admins **Supervisory… more
- Stanford Health Care (Palo Alto, CA)
- …**What you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Act as a ... make recommendations for support improvements, and integrate changes into the Help Desk function to improve first call resolution of issues + Participate… more
- Stanford Health Care (Palo Alto, CA)
- …you will do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical ... with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Implement changes using documented procedures that… more
