- TekSynap (Washington, DC)
- …internal and external stakeholders. + Relevant certifications (eg, ITIL, HDI, CompTIA A+, Certified Help Desk Manager (CHDM) **Overview** We are seeking a IT ... + Three (3) years minimum experience in: + IT Call Center environments + Active Directory user and account... Help Desk Manager (HDMGR) to join our proposal... Help Desk Manager (HDMGR) to join our proposal for the United… more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager , this individual...supervises the overall functioning of the help desk operations. Direct and supervise staff providing call… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** ** Call Center/ Help Desk ... etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup, configuration,… more
- NTT America, Inc. (Oklahoma City, OK)
- …apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in Oklahoma City, ... will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls....agent primarily handling inbound customer calls. This is a call center environment in which we support our customers… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Manager Belong....Ready to Make a Difference? Close with a strong call to action, encouraging potential candidates to apply and ... national security. Key Responsibilities: + Lead the day-to-day activities of the help desk team, ensuring timely resolution of user issues and escalations +… more
- BAE Systems (Columbia, SC)
- …new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an existing ... opportunity. The Support Desk Manager will be responsible for overall...CompTIA A certification, Microsoft Certified Solutions Expert (MCSE), and Help Desk Institute (HDI) certification, or equivalent.… more
- Arrow Financial Corporation (Glens Falls, NY)
- …professional to join Information Technology (IT) Support team as: IT Manager , Support ( Help Desk Manager ) This opportunity may be perfect for you if ... with standard software applications including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance)… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify,… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location...workforce at Tier I, such as surges in high call volume, Tier II resource may be partially or ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...support, and projector support and installation, site and station manager kiosk support + Perform endpoint device imaging +… more
- City of Tacoma WA (Tacoma, WA)
- Client Technology Services Manager , Service Desk & Desktop Support Salary $147,243.20 - $207,313.60 Annually Location Tacoma, WA Job Type Non-Classified Job ... Power is currently seeking our next Client Technology Services Manager to join our Utility Technology (UTS) Department! As...IT support operations for three technical teams providing Service Desk and End-User Computing support. We are looking for… more
- Equitable (Charlotte, NC)
- Sales Desk Manager - Mutual Funds Team (Strong...Are you ready to join an organization that will help unlock your potential? Equitable is looking for a ... 1290 Funds Sales Desk National Manager to join our team...for supervising all sales activities of internal wholesalers, including call monitoring, phone logs, sales presentations and general business… more
- Applause (Framingham, MA)
- …for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Service Desk Manager , you will lead our global Service Desk team. ... of our user base on a global scale. The manager will report to the Director of Information Technology,...appropriate teams where necessary. + Participate in an on call rotation to provide 24x7 emergency coverage. + Typically… more
- Independent Health (Buffalo, NY)
- …a culture that fosters growth, innovation and collaboration. **Overview** The Pharmacy Help Desk Representative will be responsible for providing assistance to ... in achieving service levels and increasing the pharmacist satisfaction rate, the pharmacy help desk representative will function as a pharmacy advocate. This… more
- System One (Arlington, VA)
- …include incident, request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager , and workflow. + Ensure Queue ... activities to ensure appropriate Service improvement results. + Perform call monitoring of live and/or recorded Service Desk...+ ITIL v3 or v4 Foundation Certified (or HDI Manager Level) onsite with a minimum of 10 years… more
- Consolidated Electrical Distributors (Irving, TX)
- Summary Job title: Help Desk Analyst Job ID: 202596390001 Department: Help Desk Location: TX-Irving Description Summary: This position provides phone ... to make decisions quickly and independently in a fast-moving call center environment. Reports to: Manager of...a fast-moving call center environment. Reports to: Manager of IT Service Ctr Minimum Qualifications: . Experience… more
- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk / Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: *Provide Level-1 and Level-2 remote support for ... customers' networks. *Required to be part of the on call schedule. *Performs other duties and responsibilities as assigned...other duties and responsibilities as assigned by the MSP Manager . Required Skills: *3 years related work experience or… more
- Centre Technologies (Dallas, TX)
- …we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to ... Present progress reports to immediate supervisor and or Project Manager (if so assigned) + Help turn...compliance with established technology policies. + Participate in after-hours on- call schedule serving as initial level of escalation for… more
- NTT DATA North America (Oklahoma City, OK)
- …Include:** + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call ... day shift hours, regardless of assigned shift. + Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical… more
- NTT DATA North America (Fargo, ND)
- …organization, apply now. We are currently seeking a Technical Support Service Desk Associate-Healthcare-remote to join our team in Fargo, North Dakota (US-ND), ... States (US). We are seeking a Technical Support Service Desk Associate to join our healthcare team and provide...including phone, email, chat, and self-service. This is a call center environment in which we support our customers… more