- The Landing at Hampton Marina, Tapestry by Hilton (Hampton, VA)
- Organizational Structure: Department: Operations Reports To: General Manager Supervision:None Pay Structure: Paid Bi-weekly Who are we looking for? Are you someone ... stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do....representative during the nighttime hours. * Acts as the manager on duty during the nighttime hours. * Attends… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ID:** J0524-1898 ... for managing daily operations of the Help Desk , guaranteeing timely and effective customer service ....in technology and business requirements is crucial. The Helpdesk Manager must be open to learning new technologies and… more
- General Dynamics Information Technology (Rosslyn, VA)
- … Management **Experience:** 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk ... and a keen business / technical acumen. As a Help Desk Manager , you will...managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service .… more
- Robert Half Technology (Charlotte, NC)
- Description As a Help Desk Support Manager ,...a customer-centric culture and ensure that help desk staff deliver exceptional customer service to ... and risks. + Vendor Management: Manage relationships with third-party vendors, suppliers, and service providers for help desk tools, software, and services.… more
- Heritage Christian Services (Rochester, NY)
- Overview The Help Desk Manager will coordinate,...desk employees in addition to supervising the existing help desk team. + Ensure service ... tickets, including answering questions from the help desk team and providing customer service . + Coordinate, monitor, log, track, resolve, and collect user… more
- General Dynamics Information Technology (Washington, DC)
- …At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is smarter. Our work ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make meaningful contributions… more
- Sunrun (Columbus, OH)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... to clients (internal and external) and to oversee all Service Desk staff, processes and technology to...Certificate + 10 or more years' experience as a Help Desk / desktop support technician supporting… more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage...literacy and self-sufficiency. + Oversee development and dissemination of help sheets, usage guides, and FAQ lists for internal… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- HUB International (Chicago, IL)
- …due to our industry leading success in mergers and acquisitions. **ABOUT THE POSITION:** The Service Desk Operations Manager plays a key role in HUB's ... will have a proven track record of managing IT service desk operations in a managed services...closely with the Knowledge Manager , the Change Manager , the ServiceNow Solution team towards service … more
- InfraSource (Columbus, OH)
- …- above all - a commitment to safety, quality, and our people. Job Title: Help Desk /Infrastructure Manager Location: Columbus, OH Job Summary: The Help ... Manager will be responsible for oversight of the Help Desk and Infrastructure teams. This will...Embody and apply core values: safety, quality, integrity, ownership, service , and team. + Good ability to interact in… more
- Robert Half Technology (Mcallen, TX)
- …Deployments, and Deskside Support. Requirements * Minimum of 5 years of experience in a Help Desk Manager role within the Financial Services industry * ... Desk support personnel to ensure efficient operation and top-quality service . * Assisting the help desk personnel with various hardware and software… more
- CACI International (Bethesda, MD)
- Help Desk Manager Job Category: Information...TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service ... Travel: None * * * CACI is seeking a Help Desk Manager to join...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- Cecil College (North East, MD)
- …the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology issues that ... experience for faculty, staff, students, and community stakeholders. The manager is expected to address immediate issues and consider...practices for service management to ensure effective help desk operations. * Knowledge of cybersecurity… more
- Robert Half Technology (Wichita, KS)
- Description Job Description: Help Desk Manager Location: Wichita, Kansas (onsite) Company Overview: We are a leading provider of technology solutions for ... our clients. Position Summary: We are seeking an experienced Help Desk Manager to oversee...vendor relationships to ensure timely and effective support and service . + Handle parts ordering and maintain inventory to… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will ... Obtain:** Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem...At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift...Customer service and/or support experience working in a Help Desk , Service Desk , or ... of Travel: None Anticipated Posting End: 7/15/2024 The Integrated Service Center Account Manager will provide front...**Security+ certification required** + **3+ year of experience in Help Desk support and/or system administration** +… more
- KPMG (Columbus, OH)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 72 **Function:** ... currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service ...a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your… more
- Janus Henderson Investors (Denver, CO)
- …love to hear from you! Your opportunity + Manage a team of service desk specialists, including recruitment, training, performance evaluation and professional ... together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...optimize ticket management and the performance of IT and Service Desk teams. + Act as the… more
