- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... The Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This role involves… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...employing Incident Management (IM), Knowledge Repository (KR), Service Request ( SR ), Problem Management (PM), and Service Level (SL) modules… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to join our IT support team. In this role, you'll serve as the first point of escalation for technical ... applications. + Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced...technical support, with at least 1-2 years in a senior or escalation-level role. + Strong knowledge of Windows… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is proactively seeking Senior Help Desk Engineers to join our candidate pipeline for contract and contract-to-hire placements. These ... roles are best for seasoned IT professionals with 5+ years of help desk or desktop support experience, ideally with leadership exposure. Key Responsibilities: +… more
- Robert Half Technology (Ames, IA)
- …FTE position with IMMEDIATE BENEFITS with a Growing Company !! IT Desktop & Help Desk Support Specialist - Direct Hire Opportunity Location: Hybrid ONSITE in ... excellent benefits package Desktop Support / IT Support / Help Desk This hybrid role offers a...for cultivating talent and helping team members advance into senior positions. * Skill Development: Gain exposure to cutting-edge… more
- Punch Studio (Culver City, CA)
- …is maintained to the standards set forth by the Punch Studio. In this role, the Senior Help Desk Technician I will assist in providing technical support for ... We are looking for a customer service-oriented Help Desk Technician I to provide technical support to users in an efficient and accurate manner. You will be… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Two95 International Inc. (Brownsburg, IN)
- Title: Help Desk Specialist Location: Brownsburg, IN, 19406 Duration: 6 Month Contract Summary Handle PC hardware/Printers/ RF Guns/software builds and upgrades. ... delay in the resolution of a customer problem* Answers help desk calls live when possible.* Responds...imaging.* Maintain an accurate inventory of IT equipment.* Notifies Sr . IT staff member to issues involving critical business… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your career ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Robert Half Technology (Medford, OR)
- Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR We're on the lookout for an experienced Tier 3 Help Desk Engineer to ... + Proven experience in a Tier 3 support or senior technical role + Strong diagnostic and problem-solving skills...years of experience in a Tier 3 support or senior IT role. * Strong expertise in Active Directory… more
- University of Miami (Coral Gables, FL)
- …Irregular Shift The University of Miami IT Department has an opportunity for a full-time Help Desk Technician to work in Coral Gables, Florida. The Help ... escalation during periods of substandard system performances or outages. + Advises senior personnel of network failures or degradation and assists in the… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **We… more
- Leidos (Washington, DC)
- **Description** Leidos is looking to hire a Help Desk Supervisor/ Sr . User Trainer to work at the Office of the Pardon Attorney in Washington, DC. We are ... tasks using various technologies provided by the Office of the Pardon Attorney to help support their mission. If this type of challenging work sounds like something… more
- Regions Bank (Hoover, AL)
- …section of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems ... to meet SLAs and ensure customer satisfaction + Escalates more complex problems to senior techs or other support teams This position requires the tracking of time… more
- University of Miami (Coral Gables, FL)
- …review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Supervisor, Help Desk , provides supervision to the ... 3. Knowledge of common network troubleshooting practices. 4. Ability to communicate with senior staff and faculty and exercise judgement when to escalate issues to… more
- Robert Half Technology (Jersey City, NJ)
- …in IT or equivalent experience. Experience - 3+ years in Service Desk / Help Desk with advanced troubleshooting; leadership/mentoring experience preferred. ... Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident… more
- Omni Hotels (Dallas, TX)
- …to identify areas of improvement + Develop daily, weekly, and monthly reports on help desk teams' productivity + Analyze statistics and compile accurate reports ... manage the Zoho ticketing across the Omni environment + Promoting the service desk with senior leadership and working to ensure that it is correctly viewed as a… more
- BAE Systems (Columbia, SC)
- …such as CompTIA A certification, Microsoft Certified Solutions Expert (MCSE), and Help Desk Institute (HDI) certification, or equivalent. + Experience in ... and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an existing opportunity. The… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more