- Insight Global (Ontario, CA)
- Job Description The Helpdesk Analyst (II) will perform first level technical support and service restoration for daily operations in a complex, distributed ... systems and applications with a focus on monitoring the helpdesk queue and providing end-user support. The position reports...Utilization of Active Directory for user management . Monitors helpdesk queue and uses it to track incident status… more
- Motion Recruitment Partners (Atlanta, GA)
- Helpdesk Analyst Atlanta, Georgia **Onsite** Contract $16.14/hr - $16.14/hr Come join our team. Our client is looking for a Helpdesk Analyst for a ... 36-month contract in Atlanta, GA 30328. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.… more
- TEKsystems (Holland, MI)
- Description: Our client in Holland, MI is hiring for a level 1 support helpdesk analyst to support 3rd shift operations. We are looking for someone to cover the ... night shift supporting end-users in different time zones. This person will be the only on-site resource acting as first line of defense. Responsible for handling 10-15 calls/night while doing ticket work. Issues include password resets, software… more
- TEKsystems (Sioux Falls, SD)
- Description: Our TEKsystems client is requesting a Helpdesk Analyst to provide migration support for end users as the migrations are adding volume to the current ... Service Desk until the end of 2024 with potential for extension. Helpdesk Analysts are located in Sioux Falls, SD and Des Moines, Iowa but are requesting additional… more
- Motion Recruitment Partners (Birmingham, AL)
- Helpdesk /System Support Analyst Birmingham, AL **Onsite** Contract $22/hr - $26/hr This onsite contract in Birmingham will assist all IT Support roles to provide ... the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting,… more
- TEKsystems (Madison, WI)
- Description: This position is responsible for performing the day to day helpdesk functions associated with customers in a 24X7 shop. Services include: Customer ... IT support in a large call center environment. Skills: helpdesk , MS Office, Windows 7 & 10, Support Top...Office, Windows 7 & 10, Support Top Skills Details: helpdesk , MS Office, Windows 7 & 10, Support Additional… more
- Envista Holdings Corporation (Madison, WI)
- …voice mail, or in-person communication with written documentation. + First level helpdesk support + Use discretion to prioritize and complete end user requests ... concise communication is necessary to avoid confusion. + Customer Focus: The IT Helpdesk and Tech Support team exists to support our customers, the internal computer… more
- TEKsystems (Baltimore, MD)
- Our client is hiring a Helpdesk technician to work onsite in Baltimore, MD. They will be using Connectwise ticketing system to field the calls which could range from ... printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to… more
- TEKsystems (Holland, MI)
- …We are looking for someone to cover the night shift supporting end-users in different time zones. This person will be the only on-site resource acting as first line ... of defense. Level 1 support.. 10-15 calls/night while doing ticket work. Password resets, software troubleshooting, managing ticket queue (Remedy), account creation. Phone & Email support. Remedy ITSM (will be moving to ServiceNow in the future), Windows… more
- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- TEKsystems (Owings Mills, MD)
- Description: Our client is looking to hire a Helpdesk Technician. The Help Desk Specialist answers inbound calls and emails for technical assistance from ... Shareholders, Participants, Associates and Vendors. The position answers calls from external customers related to accessing account information through various types of media including Internet and phone access. The position answers calls from internal… more
- MCPc Holdings, Inc. (Erie, PA)
- …www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock. + Alpha Helpdesk : First line of Support for Sourcing and Suppliers + Vendor ... Setup/Change Requests + Supply Chain Connect (SCC) Support + Payment Issue Resolution + Supplier Data Management + Management of Service Deliverables to SLA's + Training of resources on processes + Excellent Communication Skills (verbal and written English) +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... the organization's evolving needs. Requirements + Extensive experience in a Tier 3 helpdesk or advanced technical support role is essential. + In-depth knowledge of… more
- Palmer College of Chiropractic (Davenport, IA)
- The Helpdesk Analyst is a member of the College Technical support team. This position is responsible for resolving computer hardware and software services issues ... College AV equipment. ORGANIZATIONAL RELATIONSHIPS + Responsible to the Lead Helpdesk Analyst with support responsibility to all other departments and college… more
- Insight Global (Bala Cynwyd, PA)
- …and resolving service tickets in a timely manner according to SLA. The IT Helpdesk Analyst must have excellent problem-solving skills in order to diagnose, ... appropriate, escalate or route them to appropriate IT senior analysts. The Helpdesk Analyst will also perform root cause analysis, develop checklists for typical… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Technician, Customer Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst , Software Support, etc. Powered by JazzHR ... motivated and reliable team members to join our wonderful team! As an Application Analyst , you will be at the heart of the customer experience and we want… more
- ManTech (Chantilly, VA)
- …**Required Qualifications:** + 1+ years of experience in a technical support, systems analyst , helpdesk , requirements analyst or other relevant position + ... ManTech has a need for a Digital Forensics Support Analyst in Chantilly, VA to support a team of...a team of elite Digital Forensics Engineers. As an analyst on our team, you will receive support requests… more
- DXC Technology (Bay City, MI)
- …for our customers and colleagues at DXC.com . TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and ... developing follow-up steps in support of IT systems that support vehicle programing. The TCSC Technical Representative is able to resolve less complex problems immediately, while more complex problems are escalated for resolution. The successful candidate will… more
- Eaton Corporation (Beachwood, OH)
- Eaton's IT team is currently seeking an IT Helpdesk Support Analyst to join team. This position will be based at our Beachwood, Ohio facility. The expected ... annual salary range for this role is $63,749 - $85,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong knowledge of desktop… more