- Novo Nordisk Inc. (Plainsboro, NJ)
- …this role will interact across CMR (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling technical ... a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing...all the sources. This role is crucial in handling customer technical complaints to support a positive patient experience… more
- Merck & Co. (Rahway, NJ)
- … Customer Support for US Pet Technology. We're looking for an experienced contact- center leader to shape the customer experience for pet owners using our ... insights and recommendations to stakeholders.Minimum Qualifications: 5+ years managing customer contact center operations for manufacturers or product-based… more
- Merck & Co. (Philadelphia, PA)
- Job DescriptionThe-Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and ... resources. They do this to support customer operational and financial needs such as reimbursement information...diverse set of health care locations that they will call upon in order to execute their role including:-… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …of key patient safety data for adequate assessment Support Source Data Verification of call center calls and other intake channels as required to ensure all ... for managing the day-to-day operations of Patient Safey & Technical Complaints Contact Center . This role ensures the program and its agents are set-up for success… more
- Genmab (Berkeley Heights, NJ)
- …like a fit? Then we would love to have you join us!Patient Access Specialist, Call Center Operations The Patient Access Specialist will be the dedicated point of ... provide a positive experience. This position reports to the Patient Services Manager, Call Center Operations.The creation of our new internal Genmab Patient… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an...our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …strategic objectives and strong business understanding of the value chain and customer focus. This role enables and ensures compliance against health authority ... which meets their expectations. Change Control Supports the affiliate (ie Regional) Center of Excellence (COE) for the Change Control process with specific focus… more
- Moses/Weitzman Health System (Middletown, CT)
- **Job Description Summary:** **Job Description:** The Call Center Specialist position involves providing consistent, quality customer service to both ... of it to enhance the customer experience and build relationships. The Call Center Specialist will listen to the patient's request and take appropriate… more
- Custom Truck One Source (Kansas City, MO)
- …customers. Your success is what's next with Custom Truck One Source. **Summary** The Senior Call Center Service Advisor will be part of the initial contact team ... diagnosing issues over the phone, and working with the customer on a plan to fix the issue(s). This...+ Competitive Health Care + Dental, Vision, and Life Insurance + Paid Vacation, Sick and Holidays + Short… more
- Towne Park (Cleveland, OH)
- …ambition the ability to learn and grow as we move forward building a world class call center . All Customer Service Advisors are crossed trained in every ... Weekends.** **Benefits:** Employees are eligible to enroll in accident insurance , critical illness insurance , hospital indemnity ...customer service experience required. + Preferably in a call center environment + Possess solid verbal… more
- US Physical Therapy (Plymouth, MI)
- …who enjoys helping others? Our growing physical therapy clinic is looking for a ** Call Center Representative** to be the first point of contact for patients ... staff to ensure smooth workflow **Qualifications** + Previous experience in a medical call center or healthcare office (preferred but not required) + Excellent… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... of those and existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current and future state process… more
- Parexel (Baltimore, MD)
- … Manager or Management based on company need **Your Profile:** + 2 years of call - center , customer service, or clinical research related work experience + A ... Location** : onsite in Baltimore, MD At Parexel, the ** Call Center Agent** is a business crucial...benefit programs including paid time off, 401k match, life insurance , health insurance , and other benefit offerings… more
- Pharmpix (Guaynabo, PR)
- …Pharmacy Technician Registry Certificate (CPhT), or prospect. PROFESSIONAL EXPERIENCE 1 - 2-year customer service or call center experience and healthcare ... POSITION SUMMARY The Pharmacy Help Desk Call Center Representative reports to the...Center Supervisor and is responsible to provide a customer service by telephone of incoming and outbound calls… more
- Bank OZK (Ozark, AR)
- …+ High school diploma or equivalent, required. + 1+ years of prior banking or call center experience, required. + 6+ months of lending experience, preferred. + ... wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank… more
- Xcel Energy (Eau Claire, WI)
- …compensation premium available after passing a Spanish-language proficiency test. + Previous call center experience is highly desirable. As a leading combination ... time at 8:00 PM. Some weekend shifts are also required.** **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring … more
- Allied Solutions LLC (Carmel, IN)
- …through positive communications and ensuring daily required workloads are completed. Maintain a call center with excellent customer service. The position ... school diploma required 3-4 years of directly related work experience required Certification in Call Center is a plus Customer Service Skills - Effective… more
- Stony Brook University (Stony Brook, NY)
- TH Instructional Support Assistant - Customer Service Center Day Shift **Duties of a Clincal Support Assistant may include the following but are not limited to:** ... the patient and customer services centers. + Will willingly rotate between the Customer Service Center , the Patient Service Center , and off-site areas… more
- Towne Park (Hendersonville, NC)
- …a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an ... per hour. **Work Schedule:** The work schedule for this position is on call Mon-Sun 6a-11p. **Benefits:** Employees are eligible to enroll in accident insurance… more
- Principal Financial Group (Des Moines, IA)
- …You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related ... education. + Experience working within call centers, customer service and/or dental insurance experience preferred....are Monday - Friday 8:00am - 5:00pm CST. Engagement Center hours of operation are Monday-Thursday 7:25am - 6:35pm… more
