- Prototype IT (Lewisville, TX)
- prototype: IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and ... in a culture that puts their employees first. Our IT Help Desk Support Specialists provide technical...encounters with customers and fellow employees in a friendly, service -oriented manner. + Maintain compliance with prototype: IT … more
- Georgia Systems Operations (Tucker, GA)
- …+ Operations Management - Ensures efficient and high- quality operations of the IT service desk functions. Oversees the development and implementation of ... for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to...group to ensure that the user experience is high quality and enables the business through effective productivity and… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager...and quality assurance. + Configure and maintain IT Service Management (ITSM) system and processes ... organization. This role manages support team performance to maintain high- quality technical assistance, effective service request handling,...every day. + Manage the daily operations of the IT Service Desk , including team… more
- Hawaii Pacific Health (Honolulu, HI)
- …abilities, relevant experience and training, as well as internal peer equity. **Position** Service Desk Technician - IT **Location** Hawaii Pacific Health, ... largest health care provider, committed to providing the highest quality medical care and service to the...Hawai'i Pacific Health's numerous facilities and administrative offices. Our Service Desk team is responsible for providing… more
- Financial Partners Credit Union (Downey, CA)
- …CA, USA Pay Range $115,763.00 - $245,700.00 Position Type Full Time Job Description The IT Service Desk Manager is responsible for leading and overseeing the ... operation of our comprehensive system support services. This includes managing the service desk , desktop support, application support, Symitar and core… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... laptops, printers, and other network peripheral devices + Provide quality customer service and support for designated...for IT support as part of a Service Desk operation + Ensure all time… more
- TEKsystems (Dallas, TX)
- … SERVICE PROVIDER ENVIRONMENT EXPERIENCE HIGHLY PREFERRED The Service Desk Analysts role within our IT Infrastructure Consulting group provides you ... large cross-section of engagements and projects that develop your IT career. You will use your strong analytical skills... quality solutions to meet client requirement. The Service Desk Analyst consultant provides remote technical… more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist...to fill this position will be expected to provide quality first level computer help via phone and/or email; ... a personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL ( IT Infrastructure Library)… more
- HTC Global Services Inc (Troy, MI)
- …Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Service Desk Analyst Job Description The Technical Service Desk ... customers + Participate in team projects that enhance the quality or efficiency of the resolution center and assist...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
- Belcan (Airway Heights, WA)
- IT Help Desk Technician Job Number:...base with prescriptive guidance for common problems to improve quality of Tier 0 customer self- service * ... Help Desk / Support Description: Job Title: IT Help Desk Technician Pay Rate: $25...High school diploma/GED * 3+ years work experience in IT customer service role, able to demonstrate… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** IT Help Desk Agent (EITAAS-2025-23513): Bowhead...monitoring. + Knowledge: computers & electronics, customer & personal service , telecommunications, administration & management, and engineering & technology.… more
- City of Detroit (Detroit, MI)
- …desktop images and packages software for electronic distribution. Maintain Service Desk standard operating procedures. Work with other DWSD- IT staff to ... Service Desk Analyst 2-3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161)...in a team environment that provides the capacity for IT project and service delivery * Organize,… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician II - Help Desk The IT Technician II - ... achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if...activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician is… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Lead** ** Service Desk Manager** to join our team in **Doral, FL** . **Responsibilities include but ... are not limited to:** + The Lead Service Desk Manager is recognized as a...management, possessing extensive experience and deep technical knowledge in IT Service Management (ITSM) principles, processes, and… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- CACI International (Doral, FL)
- …The Junior Service Desk Operator maintains all Service Desk operations and oversees 24/7 real-time IT support, incident management, and critical ... Service Desk Operator, Junior Job Category: Information...IT service continuity. They coordinate response efforts, provide situational awareness to… more
- General Dynamics Information Technology (Arlington, VA)
- …users). **Required Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must have active/Current CompTIA Security+ ce ... Arlington, VA. At GDIT, people are our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional… more
- CACI International (Oklahoma City, OK)
- …to service quality standards. + Manage the day-to-day performance of Service Desk technicians during assigned shifts, while meeting defined service ... Enterprise Service Desk Team Manager (Mid Shift)... IT support operations, ensuring the delivery of high- quality , customer-focused service . If you're a motivated… more
- Scotiabank (OR)
- Senior Manager, Employee Technology Service Desk **Requisition ID:** 228780 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology ... and high-performing culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class digital support experience.… more
- NANA Regional Corporation (Alexandria, VA)
- …ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high- quality support across the organization. ... today! **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks,… more