- Repligen (Waltham, MA)
- …and Nutanix highly desirable.Strong understanding of ITIL processes ( incident , problem, change management ).Demonstrated success delivering high-quality ... to lead the design, implementation, and ongoing optimization of our global technology infrastructure . This role partners closely with business and IT… more
- Merck & Co. (Rahway, NJ)
- …Client-Centric, Data Analytics, Data Insights, Digital Transformation Initiatives, Incident Management , ITIL Service Delivery, IT Infrastructure ... Sciences (RaDS) value team in our Company's R&D IT brings together product management , engineering, and data science expertise. We enable data, technology and… more
- Somatus (Mclean, VA)
- …processes to ensure that Knowledge Management guidelines are used between Service Desk, Incident , Problem & Change Management groups. Incident and ... Management : + Provide guidance and support for incident and problem management activities to ensure...continuous improvement and delivering results. + Experience in project management , change management , and vendor… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …Open System Interconnection Model [OSI], Information Technology Infrastructure Library , current version [ ITIL ]). **Certifications/Licenses:** + ... **Cyber Defense Incident Responder- Senior** **Location- Washington, DC** **Clearance- Top...maintaining, and improving established network security practices. + Applying ITIL or equivalent Change Management … more
- HP Inc. (Harrisburg, PA)
- …Science * Data Analysis * Information Systems * Information Technology Infrastructure Library * IT Service Management * Linux * Microsoft Azure * ... role conducts routine installations and configurations and executes scripted change management activities while adhering to incident , change , and problem… more
- CyrusOne (Dallas, TX)
- …with data center infrastructure or critical environment operations. + Familiarity with incident , change , and problem management frameworks ( ITIL ). + ... roadmap focused on service maturity, monitoring coverage, reporting standardization, and incident prevention. + Collaborate with the Customer Technology &… more
- ITG Brands (Greensboro, NC)
- …performing asset management . + Working knowledge of ITIL /ITSM processes for incident , request, and change management . + Familiarity with Defender for ... to be published as knowledge articles for use as future reference for incident management . + Performs post-resolution quality assurance follow-ups with Tier 2… more
- Polaris Industries (Plymouth, MN)
- …protocols such as SSL/TLS. + Strong understanding of ITIL processes, including incident , change , and problem management . + Strong communication and ... & EDUCATION: **Required Qualifications** + Bachelor's degree in Computer Science, Information Technology , or related technical field; equivalent practical… more
- NetApp (Morrisville, NC)
- …+ Mentor technical teams and promote knowledge sharing. + Lead the incident , problem, and change management processes **Architect Responsibilities** ... **Job Requirements** + ITIL v4 Certification and practical experience in ITIL -based service management + Deep NetApp technical expertise (ONTAP, StorageGrid,… more
- Red River (Lexington, MA)
- …monitor performance and resolve escalations + Apply ITIL principles across Incident , Problem, Change , and Request Management + Utilize ServiceNow ... identify areas for improvement **Qualifications** **Education** + Bachelor's degree in Information Technology , Business Administration, or related field +… more
- McAfee, Inc. (Frisco, TX)
- …and documents in confluence page. + Create and manage day to day processes including Change Management , Incident Management , and Problem Management ... to serve our customers' needs, and reduce the friction for managing change . Your responsibilities will include engaging with DevOps, Engineering & other teams… more
- Allison Transmission (Indianapolis, IN)
- …+ Collaborate with IT teams to influence the end-user services roadmap and future technology strategy. + Partner with IT Asset Management to maintain accurate ... support + SLA adherence and service provider performance in incident resolution and problem management . + Compliance...manage multiple tasks and priorities + Working knowledge of ITIL IT Service Management concepts and principles… more
- iconectiv (Bridgewater, NJ)
- … process and ensuring that incidents are managed and reported in accordance with the ITIL Incident Management process. + Shall be the representative for the ... support as needed, including nights, weekends, and holidays in alignment with our incident management protocols. The incumbent in this position will provide end… more
- Commvault (Tallahassee, FL)
- …and Orchestration for advanced automation use cases. + Core Module Depth + Service Management (ITSM): Incident , Problem, Change , Service Catalog + IT ... actors may conduct fake interviews and ask for personal information , such as your social security number. **What to...Operations Management (ITOM): Discovery, Event Management , Service Mapping + Security Operations (SecOps): SIR and… more
- Carnegie Mellon University (Pittsburgh, PA)
- …document, and maintain DR Plans with Computing Services and other CMU Technology departments for infrastructure , systems, data, security, and third-party ... department by helping to ensure the resilience of CMU's critical IT infrastructure through expert disaster recovery planning and execution. You will report directly… more
- American Bankers Association (Washington, DC)
- …Working knowledge of Industry standards and best practices for documentation and change management **Salary Band Range:** $85,120.00 - $112,810.00 - $140,500.00 ... for bankers, policy makers and the media for credible information and insights for the banking industry. - has...ABA has a proven record of bringing about positive change for our members and the industry. We take… more
- Red River (Chantilly, VA)
- …activities, and delivery of new services through planning and governance readiness. ** Incident , Problem, and Escalation Management ** + Coordinate with SDM and ... service delivery, or client-facing operations roles. + Understanding of ITIL frameworks and service management principles. +...our consumer privacy notice. The notice provides you with information about what Red River Technology LLC… more
- Red River (Chantilly, VA)
- …printer configuration, or break-fix items + Support NOC team with Incident management including troubleshooting, vendor support, or customer communication. ... You thrive in rapidly changing circumstances; you adapt to change ; you know when to include or escalate to...our consumer privacy notice. The notice provides you with information about what Red River Technology LLC… more
- Banc of California (Beverly Hills, CA)
- …member of the company's incident response team in the event of a technology emergency or breach in confidential information . + Works with vendors and various ... and support; trouble-shoots and resolves problems; logs issues into the company's information technology case system to ensure events are properly reported… more
- CyrusOne (Houston, TX)
- …skills, particularly under time-sensitive circumstances. + Familiarity with incident management tools and methodologies (eg, ITIL ) is a plus. + ... Present regular updates to both internal leadership and customer stakeholders. + Incident Management : Oversee and manage incidents, ensuring proper escalation,… more
