- Buyerlink (American Fork, UT)
- …focus on availability, scalability, security, and cost optimization. + Architect and implement cloud infrastructure using Terraform and other Infrastructure-as-Code ... and Okta to support integration and troubleshooting. + Oversee Jira usage , with a focus on ITSM workflows...365 . + Exposure to user support operations or HelpDesk environments in a cloud-centric organization. + Familiarity with… more
- AireSpring (Clearwater, FL)
- …progress, and report status updates to senior management using tools like Jira . Ensure project deliverables meet quality, scope, and timeline expectations. + Service ... Management: Oversee IT service delivery, including helpdesk operations, ticket management, and incident resolution, ensuring high levels of customer satisfaction. +… more