- AGI (Naperville, IL)
- …tickets depending on urgency, risk or individual. + Respond to Email, Phone and Service Desk Ticket enquiries + Conduct basic troubleshooting for End User ... years of work experience as a Level 2 desktop technician , jr . system administrator, or similar role....to detail and organization + Excellent and proven customer service . + Communicate effectively both verbal and written. +… more
- Leidos (Washington, DC)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the...to disaster recovery. + Train and oversee NetOPS Specialist Jr . personnel to provide additional skills and expertise to… more