- Christus Health (Irving, TX)
- …provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst ... an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation,… more
- Breakthru Beverage Group (Minneapolis, MN)
- …Minimal squatting or bending to perform various duties Occasional Climb Stairs Competencies: Will help coordinate the work of junior members of the team and ... other supervisors. Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues. This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... in Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident… more
- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... this contract. The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a… more
- Waystar (Louisville, KY)
- …feedback to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and ... technician who serves as a technical leader within the Help Desk team. This role focuses on...role focuses on handling complex end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... of Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join our team in Aberdeen Proving Ground, ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... security guidelines, and best practices Requirements Requirements + 1-3 years of Help Desk or Technical Support experience (internships or school experience… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Networking Tools,Technical Support **Certifications:** CompTIA ... Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/… more
- Insight Global (San Leandro, CA)
- …lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring aSenior IT Support Help Desk Specialistto join our team, supporting a critical program with the US Coast Guard. This ... be an onsite position. **Responsibilities** The Senior IT Support Help Desk Specialist will act as a...support processes. + Mentor and provide expert coaching to junior members of the support team, acting as a… more
- Daisy Brand (Casa Grande, AZ)
- …technologies + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act as ... specialists Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician....for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support local branch… more
- Robert Half Technology (Madison, WI)
- Description Overview The Senior Help Desk Technician provides advanced technical support to end users across a mixed remote and on-site environment. This role ... maintain documentation of troubleshooting steps and solutions. * Provide guidance to junior technicians and contribute to knowledge base development. * Assist with… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Required Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School Diploma ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...IT process improvement. + Train and provide guidance to junior personnel as needed. + Maintain efficiency and performance… more
- SHI (Austin, TX)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level...initiatives as assigned by management. + Mentor and assist junior analysts and new team members, sharing knowledge and… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …degree in Information Technology preferred. + -5-8 years in customer support or help desk for personal computers and software applications + -5+ year(s) ... and requests. As the entry point for customer's, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Navy Exchange Services (NEX) (Bremerton, WA)
- Title: Front Desk Guest Service Representative FT w/Benefits Location: United States-Washington-Bremerton Job Number: 250002Q3 Join Our Team as a Guest Service ... To achieve that mission, we're building a dependable, service-driven front desk team that works together to deliver outstanding hospitality-around the clock.… more
