- Merck & Co. (Durham, NC)
- …for Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.).-Continuous Improvement - ... and Cost, in that order.Actively develop members to obtain maximum potential.Support and lead /participate in the Hoshin process and advocate for, and continually… more
- Twist BioScience (South San Francisco, CA)
- …business requirements for projects, ensuring clarity and alignment across teams.Demonstrate strong customer empathy and advocate for customer needs ... This role sits at the intersection of product, engineering, and business. You'll lead all aspects of product development from ideation through discovery and launch,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset...and segmentation to inform actionable plans. KOL Experience Strategy: Lead the development and execution of KOL experience strategies… more
- BlueCross BlueShield of South Carolina (Columbia, SC)
- Summary We are currently hiring for a Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. You will be responsible for responding ... to customer inquiries. Inquiries may be non-routine and require deviation...usual procedures and guidelines and refer to a team lead or manager for resolution. You will also identify… more
- RelaDyne LLC (Houston, TX)
- Title: Driver Advocate Reports to: Director of Talent Acquisition Location: Houston, TX RelaDyne, Inc. is the established leader in lubricant sales, distribution, ... expanding and we are looking for a high-energy Driver Advocate with a strong work ethic and desire to...in a professional manner at all times ensuring quality customer service both internally and externally Abide by all… more
- Advocate (Orlando, FL)
- …based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate 's Intake communication lines for new client ... Overview At Advocate , our mission is to empower Americans to...timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads… more
- Ayr Wellness (Stuart, FL)
- …ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and ... operating under licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other team members Respect… more
- Advocate Aurora Health (Milwaukee, WI)
- …comply with the policies, regulations and laws applicable to Advocate Aurora's business. Oversees the development, documentation, implementation, maintenance and ... assigned for billing. At times, it may also include customer concerns that question coding. Ensures that coding practices...a large, complex clinic or hospital setting at a lead or senior level. Requires 1 year of progressive… more
- Urbanex Pest Control (Raleigh, NC)
- …their satisfaction and contributing to the branch's success. You will be a customer advocate , addressing concerns, educating customers on our services, and ... Customer Relations Specialist About Urbanex Urbanex is a...customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. *Provide feedback… more
- Aidoc (New York, NY)
- …is a remote role to be filled in the Eastern US. Responsibilities Serve as the customer 's advocate and the customer 's trusted advisor- You are the bridge ... positive customer experiences by proactively managing and growing customer relationships, including identifying key stakeholders. Lead discussions with… more
- LA FAMILIA (Hayward, CA)
- …and most resource-intensive SMI populations. We are seeking an enthusiastic and experienced Lead Case Manager to join our IHOT Program. This role will uphold and ... their families/supports. Serve as role model and to inspire, engage, and advocate for consumers and their family member/caregivers' legal status and rights.… more
- Jiffy (Richardson, TX)
- …build connections, and immerse you in the Jiffy culture. Key Responsibilities: Lead Customer Experience Improvements: Identify and implement process enhancements ... CX improvements. Strong Communicator & Leader: Proven ability to advocate for customer needs, present insights to...who is ready to make a difference. As our Customer Experience Lead , you'll have the opportunity… more
- Land Vehicles Americas (Stuart, FL)
- …of continuous growth - now looking for our next star - a passionate Customer Service Representative within our Customer Service capability. This position reports ... work in Stuart, FL . About the position The Customer Support Representative (CSR) responds to customers in a...representatives can put themselves in their customers' shoes and advocate for them when necessary. Go the extra mile… more
- CarMax, Inc. (Henrico, VA)
- …to respond to customer inquiries. Serve as a CarMax brand ambassador and customer advocate by navigating escalated customer experiences with the goal of ... way your career should be! ABOUT THIS JOB The Customer Relations Coordinator II is responsible for being the...Coordinator II is responsible for being the number one advocate for our customers in our response and resolution… more
- Leapwork (Boston, MA)
- …What You'll Do As a Senior CSM, you'll be the strategic advisor and customer advocate from onboarding through renewal. You will: Onboard & Enable Orchestrate ... upsells Conduct high-impact Executive Business Reviews with business and technical stakeholders Advocate & Collaborate Act as the customer 's internal champion -… more
- Maple AI, Inc (New York, NY)
- …These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission goes deeper: we're ... mission to make AI work for real-world businesses-and we need a Customer Success Manager who's equal parts relationship-builder, product expert, and trusted advisor.… more
- Niagara Bottling, LLC (Diamond Bar, CA)
- …basis Key contributor in the startup of new customers and new product launches Customer Attentiveness Operates as the lead point of contact for all matters ... 24 hours if received after noon. Acts as an advocate for the customer with a balanced...model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one… more
- BayOne (San Ramon, CA)
- Job Description: As a Senior/ Lead Site Reliability Engineer, you'll take ownership of the reliability, performance, and scalability of high-traffic retail platforms. ... strong observability mindset (with New Relic as a must), and the ability to lead both incident response and system design discussions with client teams. You'll serve… more
- MedStar Health (Baltimore, MD)
- …and collaborates with providers. Acts as a liaison and member advocate between the member/family, physician and facilities/agencies. Provides clinical consultation ... Effective verbal and written communication skills. Excellent interpersonal and customer service skills especially serving geriatric patients. Strong analytical and… more
- Integral Ad Science (Los Angeles, CA)
- We're looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, growth, revenue, and operations efforts across ... all of the core duties of an IAS Senior Customer Success Manager: Be the champion and advocate...how they align with the client's goals and objectives. Lead cross-functional projects and contribute as specific subject matter,… more
