- OMNICOMMANDER (Santa Rosa Beach, FL)
- Live Chat Support Agent - MUST have Customer Support Experience Santa Rosa Beach, FL (In-Office position, NOT Remote- Only local candidates will be ... and general client concerns + Evaluate customer interactions and issues to Live Chat Manager when appropriate + Create relationships with new customers to better… more
- EchoStar (Englewood, CO)
- …customer needs, and business value to prioritize features and initiatives + **AI Chat & IVR Agent Design & Configuration:** Lead the design, configuration, ... of connectivity. Our business reach spans satellite television service, live -streaming and on-demand programming, smart home installation services, mobile plans… more
- Kelly Services (Smyrna, TN)
- …Contract with benefits!!** **Onsite: Smyrna, TN - NO REMOTE** The Chat Support Agent provides live chat assistance to dealers, offering general support ... benefits! Job Functions + Provides help desk assistance and direction on Chat to dealership service, parts and warranty departments fielding general inquiries… more
- Sallie Mae (Indianapolis, IN)
- …+ Lead, train, and develop a team of chat agents managing collections via live chat and automated chat platforms. + Drive operational excellence by ... For students, for future generations, for the future of education. Manager, Chat for Collections (Operations with Technical Capability) Operations Leader with Strong… more
- Microsoft Corporation (Redmond, WA)
- …chain of thought techniques, intelligent information retrieval techniques or through agent orchestration. These innovations will enhance M365 Chat , Researcher ... (in academic or industry settings). + 1+ year(s) experience developing and deploying live production systems, as part of a product team. + 1+ year(s) experience… more
- Microsoft Corporation (Redmond, WA)
- …chain of thought techniques, intelligent information retrieval techniques or through agent orchestration. These innovations will enhance M365 Chat , Researcher ... equivalent experience. - 3+ year(s) experience developing and deploying live production systems, as part of a product team....industry settings). + 3+ years experience developing and deploying live production systems, as part of a product team.… more
- Metropolitan Council (Minneapolis, MN)
- … experience lens + Understanding omnichannel use cases (phone, SMS, email, and chat ) + Evaluating agent workflows for efficiency and translating into clear ... with product manager + Identifying enhancements opportunities post go live + Managing release cycles and change impacts +...skills + Experience with change management, UAT, and go live activities + Comfort with permissions, roles, and basic… more
- Amazon (Austin, TX)
- …and related systems in Whole Foods Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as well as web portal for ... lower severity technology issue management. You will troubleshoot software and hardware failures and identify network problems when they relate to the above named technologies. Key job responsibilities With guidance, perform a variety of duties, including: -… more
- U-Haul (Phoenix, AZ)
- …2727 N Central Ave, Phoenix, Arizona 85004 United States of America Part-Time French Live Verify Phone Agents work with customers who opt to rent with U-Haul using ... dispatch through the U-Haul app on their smart phone. Live Verification Phone Agents review the customer's information and...making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to… more
- AAA Mid Atlantic (Forks, WA)
- AAA Club Alliance is seeking an experienced full-time, Travel Agent to join our dynamic Travel Contact Center Team! This role supports Member/non-Member sales and ... This is a work from home position. **Candidates MUST live within one of the following states to be...RESONSIBILITIES: + Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and… more
- City of New York (New York, NY)
- …TO: The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital ... The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible...to contribute to making NYC a healthy place to live and work. Established in 1805, the New York… more
- Morley (Columbus, OH)
- …needed) while keeping a positive and upbeat attitude **_Questions Before You Apply?_** Live chat with a Morley Talent Acquisition (TA) Specialist ( ... hour. **_What to Expect_** As a Remote Customer Service Agent (Auto Dealer Support) at Morley, you'll act as...careers.morleycompanies.com | chat hours: M-F 8 am - 5 pm Eastern… more
- National Vision (Duluth, GA)
- At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and ... a reality. We are hiring for a Shared Services Agent to join our growing team! Job Summary This...company associates. + Provides additional support through the SERVE Chat system and phone calls. + Ensures that all… more
- Mass Markets (Dallas, TX)
- …customer calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve ... POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound… more
- Marriott (Chicago, IL)
- …process all guest requests, questions, or concerns via telephone, email, chat , and mobile communication devices. Operate telephone switchboard, process guest ... thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world… more
- Mass Markets (Savannah, GA)
- …Key Responsibilities: + Handle inbound and outbound calls, emails, and live chats professionally and efficiently + Listen actively to understand customer ... year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support + Experience working on state or federal… more
- US Tech Solutions (South Jordan, UT)
- …the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible ... **Customer Support:** + Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a customer-first mindset. +… more
- Dickinson Financial Corporation (Leavenworth, KS)
- …banking interactions. Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent ... toggle between video teller and online banking interactions. The agent will work as part of a team under...other forms of client-facing technology such as email and live chat in order to complete banking… more
- Leidos (Indianapolis, IN)
- …Salesforce + Familiarity with contact center technologies such as intelligent IVR, chatbots, live chat , VOIP telephony, and ACD systems + Understanding of call ... and maintain customer support content including knowledge articles, email templates, and chat scripts + Conduct regular content audits to ensure relevance, accuracy,… more
- Public Consulting Group (Columbus, OH)
- …Field incoming help requests from end users via a variety of intakes including live chat . + Record variations in observed software functionality compared against ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more