- Converge Technology Solutions (Atlanta, GA)
- …Support Specialist you will be responsible for the day-to-day support of our Help Desk Clients. By leveraging customer service skills and having an understanding ... variety of challenges in a fast-paced environment that is managed using ITIL methodology. Essential Job Responsibilities: General Duties...85% Provides first level support for inbound incidents and Service Requests from end users and client IT… more
- eXcell (Coraopolis, PA)
- As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our ... eXcell team.We are currently seeking a qualified Level I IT Technician to join our client's team for an...Samsung mainly), along with support of AT&T and Telecommunication Service Manage, install, and troubleshoot telephone system and other… more
- ConsultNet (Valencia, CA)
- IT Support Technician Valencia, CA- 100% onsite Direct Hire $22- $26 an hour Immediate hire. Will be responsible for timely initial response to helpdesk requests, ... etc.) Responsible for scheduled audit items as assigned by IT management. Reviews system monitors and alerts administrative staff...hands-on role performing first line of support for help desk PC related issues including, but not limited to,… more
- Abbtech Professional Resources (Chicago, IL)
- …* Provide deskside support for end users as per tickets dispatched from the Service Desk . * Stage devices in preparation for deployment to end users. ... within the Department of Justice. The program encompasses a wide range of IT services, including help desk , deskside support, Windows workstation engineering and… more
- ConsultNet (Beachwood, OH)
- …leadership and organization initiatives. Mentor/Train lower tier engineering employees and service desk employees. Through collaboration with Compliance, support ... The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends,… more
- American Honda Motor Co Inc (Torrance, CA)
- …Grid Integration Platform BusinessSmartCharge service market launch and enhancement IT DevelopmentWorking Conditions40% desk work using laptop and phone, ... provide new value for customers through the use of managed EV charging (V1G), LCFS and discharging (V2G or...along with regular communication with external business partners providers, IT team, Product Planning, Service , Quality, Sales,… more
- Randstad US (Clive, IA)
- …+ Proven experience in a leadership role within an IT service desk or helpdesk environment, preferably in a managed service provider (MSP) setting. ... equivalent experience). + Proven experience in a leadership role within an IT service desk or helpdesk environment, preferably in a managed service… more
- Price Chopper (Schenectady, NY)
- …operations of the Support Desk staff, records and manages ongoing incidents involving IT managed technology. Leads and directs the work of other's and run ... ** IT Lead Analyst, Support Desk ** Date: Apr...impact to the opcos Provide any required documentation to managed service support desk Monitor and… more
- TEKsystems (Grand Rapids, MI)
- …Description: The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, ... issues and offer advice to solve them. The Help Desk Support Technician will provide a high level of...Managed Services Provider - Good computer skills with IT and Customer Service experience. - Experience… more
- IT Responsive (San Diego, CA)
- … Services utilizing Microsoft, AWS and VMWare technologies. Responsibilities: The MSP Help Desk L2 will interface with clients, internal service and project ... LOCAL APPLICANTS ONLY Currently seeking full time MSP Help Desk L2 for an information technology professional services firm with offices in Orange County and San… more
- Boston University (Boston, MA)
- …life-safety, business transaction-critical, and teaching-related services. Provide an interface to other IT Service Management activities, IT Partners, and ... as the BU community's primary point of contact for all 200+ IS&T-provided IT services, leveraging enterprise knowledge and technical expertise to assess client needs… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Secret/SCI **Job Family:** Help Desk **Skills:** Customer Service ,Group Problem Solving, IT Service Desk ,People Management, Service Desk ... **Help Desk Manager** Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO.… more
- IT Responsive (San Diego, CA)
- Currently seeking full time Project Engineer (Level 3) for a Managed Services Provider in Orange County and San Diego, California. Looking for technology ... interested in joining a fun, high paced team. We specialize in Managed Services and Microsoft and VMWare technologies. Responsibilities: The Network Support… more
- Red River (Lexington, MA)
- …Tasks:** + Reporting to the VP of Account Management, oversee the day-to-day activities of the IT Service Desk to ensure users receive required support in a ... team of technicians and engineers supporting all Red River Managed Service clients. The SD Manager is...Desk reporting to management + Assist with managing IT projects that leverage Service Desk… more
- NuAxis Innovations (San Francisco, CA)
- **Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... are currently seeking a talented and motivated **Tier II Service Desk Specialist** for a Full-Time position....years, we saw a growing disconnect in how federal IT initiatives were built and managed . Time… more
- Proven IT (Duluth, GA)
- …Job Type Full-time Description The Tier I Engineer is responsible for various managed IT support related to onboarding and ongoing technical maintenance and ... Help Desk Tier 1 Engineer Duluth, GA (http://maps.google.com/maps?q=3435+Breckinridge+Blvd+Duluth+GA+30096) Apply...RESPONSIBILITIES + Tier I aids support to the Proven IT Helpdesk which is the first line of support… more
- NuAxis Innovations (Reston, VA)
- …Science, or related field. + Minimum of 7 years of experience in a help desk or service desk role, with demonstrated progression to senior-level ... **Help Desk Support Service Specialist - Senior**...Extensive knowledge of ITIL framework and best practices for IT service management. + Strong technical proficiency… more
- NuAxis Innovations (Reston, VA)
- …ideal candidate will be responsible for overseeing the day-to-day operations of the service desk , ensuring timely resolution of support requests, and maintaining ... + Ensure responsiveness to end-user problems by overseeing the service desk operations. + Develop a communications...years, we saw a growing disconnect in how federal IT initiatives were built and managed . Time… more
- RLDatix (Skokie, IL)
- …ensure calls to the Service Desk , either by email, telephone, self- service or 'walk-in' are logged, tracked and managed as required through to closure. ... Associate Service Desk Analyst Location: Skopje, Macedonia...with internal clients on all levels to help resolve IT related issues and provide answers in a timely… more
- Dataprise (Rockville, MD)
- About the role: Service Desk Engineers work as part of our Technical Engineering Center (TEC) in providing remote technical support to Dataprise customers in a ... Provide first contact support of incoming requests to the Service Desk via telephone, web portal, email,...related experience, ideally working with external clients in the Managed Services or IT Services industry. +… more
