- EchoStar (Englewood, CO)
- …Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of our conversational analytics and customer ... insights platform. CXT's mission is to deliver a five-star...five-star care experience by leveraging AI to surface actionable insights from voice interactions at scale. In this role… more
- Credit Genie (Plymouth Meeting, PA)
- …of their financial future. We leverage artificial intelligence to provide personalized insights and are building a financial ecosystem by offering tools and services ... we are looking for a forward-thinking and strategic Customer Strategy & Operations Manager to drive, innovate, and scale our Customer Service operations. You will… more
- Amazon (Seattle, WA)
- …Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and optimization globally, your key… more
- Purple Carrot (Needham, MA)
- Senior Product Manager , Customer Journey We are looking for a Senior Product Manager to join our mission-driven team. As an integral part of the Product & ... people to eat more plants! As the Senior Product Manager , Customer Journey, you will own the end-to-end experience...closely with teams across Marketing, Technology, Design, Data, and CX to lead the product strategy, define success, and… more
- SageSure (Beaumont, TX)
- Overview: SageSure is seeking an experienced and proactive Manager of Product Growth and Advocacy to lead our product expansion initiatives across Commercial lines. ... and adoption of our Commercial products across the GTM Regional Teams. The Manager will work closely with the Commercial team and Marketing Strategist to create… more
- Amazon (Seattle, WA)
- …and make decisions about our future. Key job responsibilities As a Principal Product Manager (Tech) on the Merch on Demand team, you will have a unique opportunity ... Content Moderation, Shopping Experiences, Fulfillment technology, and Applied Science and Data Insights . As part of the Amazon Consumer organization, you will have… more
- Amazon (Seattle, WA)
- …data to define and address customer frustrations. You'll develop best practices for insights and KPIs to prove success. You will guide a team of product ... Key job responsibilities We are looking for a Principal Manager -Technical to develop and drive a strategy for increasing...for increasing discovery of Amazon strategic programs through search CX . You will define the CX vision,… more
- VML (New York, NY)
- …of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX , data, production, and ... we are looking for: THOMPSON is seeking an Account Manager in a field marketing role supporting one of...role supporting one of our largest clients. The Account Manager will be part of a district team, working… more
- Zenoti (Seattle, WA)
- …key performance indicators (KPIs) specific to Fintech domain. Provide regular reports and insights to the executive team, demonstrating the impact of Fintech BU on ... collaboration, and continuous improvement within the BU. Work closely with sales, CX , product, and other cross-functional teams to ensure alignment and collaboration… more
- Triumvirate Environmental (Somerville, MA)
- …90 days, the position will follow a hybrid schedule approved by the manager and Human Resources. Responsibilities: Develop and lead a comprehensive growth marketing ... channels (A/B testing, landing page optimization, funnel enhancements), and translate insights into action. Lead a high-performing growth marketing team spanning… more
- VML (Minneapolis, MN)
- …of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX , data, production, and ... such as creative, strategy, analytics, account, PM Experience as a people manager , leading and mentoring junior team members Client facing experience What we… more
- DISH Network (Englewood, CO)
- …Transformation (CXT) department is seeking a driven, analytically-minded Senior Product Manager to lead the evolution of our conversational analytics and customer ... insights platform. CXT's mission is to deliver a five-star...five-star care experience by leveraging AI to surface actionable insights from voice interactions at scale. In this role… more
- Cisco (Research Triangle Park, NC)
- CX Americas FP&A Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1440756) + Location:RTP, North Carolina, US + Area of InterestFinance + Compensation ... CX Americas FP&A organization.** **As a Cisco CX Americas FP&A Finance Manager , you will...candidate will have high data integrity, can optimally derive insights from data trends, and drive executive communication/collaboration with… more
- Cisco (IN)
- Communications Manager - CX - 1445017 Apply (https://jobs.cisco.com/jobs/Login?projectId=1445017) + Location:Offsite, San Jose, California, US + Alternate ... organization + Capture and analyze feedback to provide actionable insights and recommendations + Partner with the CX... insights and recommendations + Partner with the CX Leadership Team communications group and business leads to… more
- Acuity Brands (Atlanta, GA)
- …**Position Summary & Location** We're looking for a seasoned Customer Experience ( CX ) leader with deep expertise in post-shipment service operations and warranty ... reimagine how we serve, listen to, and learn from our customers-transforming our CX function into a vital feedback engine that protects future customers, improves… more
- Capgemini (Atlanta, GA)
- …frog's_ **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts to build capabilities in_ ... in leading and creating go-to-market offerings and building teams for Advisory & CX Consulting, especially with focus on the_ **_Adobe platform suite,_** _and with a… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- NRG Energy, Inc. (UT)
- …across the enterprise and build trusting relationships with our customers. This Program Manager will lead a single program or multiple programs within our CX ... to develop a roadmap to resolve these issues. Share insights in PPT and Tableau, pull big data with.... Assist in reviewing customer data, determining root causes, CX gap solutions, and recommendations to the business .… more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... responsibilities * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks, measurement frameworks,… more
- Qualtrics (Seattle, WA)
- …over 5,000 people across the globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role** AI is massively changing the ... AI-based solutions. We are seeking an experienced and strategic Product Marketing Manager to drive an evolution in our go-to-market strategy, positioning, and… more
