- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident , Problem , and Change & Release Management to join our team! **You Are:** + ... and implementing effective change management practices + Dynamic Manager of Major Incident , Problem , and Change & Release Management **You Will:** + Lead… more
- Fiserv (Omaha, NE)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Lead Major Incident Manager **About your role:** We are seeking a highly ... be responsible for working high-pressure situations as the Lead Major Incident Manager for issues...(or 'shortfalls') have been identified, discussed and documented as Problem Tasks (pTasks) for follow up during the formal… more
- Comcast (Centennial, CO)
- …for an Incident Response Manager with a history of leading major incident responses effectively and within an established structure to join our Global ... Incident Commander) leads and directs the team during major incidents related to the Cloud Video Platform and...to the Cloud Video Platform and serves as the problem manager for post- incident review… more
- TEKsystems (Cupertino, CA)
- Description Incident & Problem Manager This position requires on-call work, 2x per month With strong collaborative skills, you will work on the Service ... and be the single point of contact for the incident . The Incident & Problem ...troubleshooting methodologies, and communications. Key Qualifications - Experienced in major incident response and triaging problems related… more
- BrightSpring Health Services (Louisville, KY)
- Our Company BrightSpring Health Services Overview The Incident Escalation Manager oversees the Manager on Duty (MOD) team that manages the lifecycle of all ... incident priority when engaging IT support teams. The Incident Escalation Manager will also be responsible...ensure effective and timely communication to business operations. This manager role will drive Problem Management that… more
- Citigroup (Irving, TX)
- …Services businesses globally. The BCC provides centralized command and control for Major Incident , Cyber Event, and Operational Risk Event support, ensuring ... coordinate responses, facilitate communication, and drive resolution. **Key Responsibilities:** ** Major Incident Management:** + Facilitate the coordination,… more
- TekSynap (Springfield, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for...resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of… more
- State of Colorado (Golden, CO)
- Incident Response Team Member - Golden Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5004739) Apply Incident Response Team Member - ... through two primary program areas, the Operation Centers program and the Incident Response program. + The Operation Centers program is focused on providing… more
- Citigroup (Irving, TX)
- …in your work, come join us. We'll enable growth and progress together **SOC Incident Response Group Manager (SVP)** Citi's Security Operations Center (SOC) ... malicious activities taking place. + Serve as the SOC incident response regional contact in major cyber...the SOC incident response regional contact in major cyber events and security incidents. This will include… more
- JPMorgan Chase (Tampa, FL)
- …as an operational member of Incident Management Team reporting to the Business Incident manager in the Tampa Command Center. + Assist in the development of ... the impact to customers, the Firm, and the Market. Incident management is a 24/7, 365-day global activity driven...the Business response across Operations, Client Service, Product for Major Incidents. + Assess risk and manage activities affecting… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting ... the resolution of Major Incidents for an enterprise or Government agency. This...3 years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA) * 2+… more
- CACI International (Doral, FL)
- …Cyber Information Technology Enterprise Services (SCITES). **The Senior Problem Manager :** + Manages call center services/ incident reporting and conducts ... Problem Manager Job Category: Information Technology...IT SERVICE MANAGEMENT or ITIL -PRACTITIONER: COMBINED SERVICE DESK, INCIDENT & PROBLEM MANAGEMENT (SDIPM) - **… more
- Tyto Athene (Doral, FL)
- **Description** Tyto Athene is searching for a ** Problem Manager - Journeyman** to support US Southern Command on the SCITES II Contract in Doral, Florida. The ... Journeyman Problem Manager is responsible for the identification,...problems + Lead root cause analysis efforts and create problem records for recurring or major issues… more
- General Dynamics Information Technology (Offutt AFB, NE)
- …Description:** Seize your opportunity to make a personal impact as a **SCITLS Problem Manager ** supporting USSTRATCOM. GDIT is your place to make meaningful ... At GDIT, people are our differentiator. As a **SCITLS Problem Manager ** supporting USSTRATCOM in Offutt AFB,...criteria to determine categorization or escalation of events as problem , incident , or as event notifications. +… more
- Marriott (Bethesda, MD)
- …storage, and/or application issues. 2 years minimum operations experience involving incident , problem , change, and release management that included leading ... incident management in a technology environment. . Strong problem -solving, organizational, and analytical skills. **Preferred Qualifications** . ITIL Foundations… more
- LA Care Health Plan (Los Angeles, CA)
- …and Process excellence organization and will be primarily responsible for Batch Support and Major Incident Management. The Manager will provide end to end ... Manage Operations/maintenance activities to upkeep Production environments/functions. Act as an Incident Manager and, communicate and provide coverage for… more
- Allied Universal (Boulder, CO)
- … Command Communications from Boulder, CO at the ICP in the event of a major incident + Support the ICP and Client's Global Security Operations Center personnel ... is hiring a Event Security Operations Planning and Preparedness Services Manager . The Event Security Operations (ESO) Planning and Preparedness Services … more
- Travelers Insurance Company (St. Paul, MN)
- …techniques to assess, support, and resolve cyber incidents. The Cybersecurity SOC Manager will lead assessments of systems and networks within the environment and ... the SOC is functioning and operationally ready to perform incident response, as well as cybersecurity initiatives, investigations, automation...(SPL). + Experience with at least one of the major cloud providers: AWS, Azure, or GCP. + Experience… more
- Levi, Ray & Shoup, Inc. (Springfield, IL)
- …Strategic thinking, change management, project management, multi-tasking and analytical problem -solving skills. Requirements: The Manager , Security Operations, ... the Principal Duties & Responsibilities of a Security Operations Manager + Experience with risk assessment, incident ...as well as the security features and capabilities of major cloud platforms such as AWS, Azure, and GCP.… more
- Georgia Systems Operations (Tucker, GA)
- …the timely delivery of superior customer service experience handling technology-related incident resolution and request fulfillment to end users organization wide. ... The manager collaborates with business stakeholders to ensure that technology...ITIL related services including service request, knowledge management, and incident management within defined Service Level Agreements. Performs … more