- Amazon (Seattle, WA)
- …a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and optimization globally,… more
- Merck & Co. (Rahway, NJ)
- …the business.-- - - Working independently, the Protocol Clinical Supplies Project Manager ( Protocol CSPM) designs strategic and operational plans for all activities ... and/or participate in critical non-pipeline activities. - Participate in Interactive Voice Response (IVR) System d evelopment and User Acceptance Testing (UAT)… more
- Nexthink (Salt Lake City, UT)
- …Account manager , participate in quarterly business reviews with key customer stakeholders to communicate progress against the success plan and provide thought ... journey focused on required outcomes. Act as the voice of the customer and provide feedback...and reliable. Qualifications 5+ years of experience as a Customer Success Manager working in the Software… more
- Lilt (Indianapolis, IN)
- …the US is a precondition of employment. What You'll Do LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven ... adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager , you will be responsible...any issues or concerns and driving initiatives to improve customer satisfaction and retention Act as the voice… more
- Heidi Health (New York, NY)
- …exceptional Customer Success Managers to help us get there. What you'll do: As a Customer Success Manager at Heidi, you'll own the end to end customer ... Customer advocacy: Build executive-level relationships and become the voice of the customer internally, advocating for...relationships and become the voice of the customer internally, advocating for their needs and priorities and… more
- Venn (New York, NY)
- …software; we're redefining how people experience home. About the Role As a Senior Customer Success Manager , you will serve as the primary point of contact ... for our clients and as the voice of the client to our internal teams. You...unique level of consultation and inspiration to our clients. Customer Success Managers will work with cross-functional teams including… more
- Wendy's (Kuna, ID)
- Wendy's Customer Service Manager As a Wendy's...coaching crew members based on findings. Running and analyzing Voice of the Customer reports to diagnose ... food safety procedures to crew members. Acting as Cash Manager as needed, including setting up cash registers at...members to improve performance and celebrate wins. Navigating the Voice of the Customer dashboard and checking,… more
- Revenue Analytics (Atlanta, GA)
- … issues, and fostering strong client relationships. Additionally, you will serve as the voice of the customer , providing valuable feedback to our Product and ... and success initiatives for your assigned accounts. *Act as the voice of the customer by gathering and synthesizing feedback to inform product improvements and… more
- Pendo (Seattle, WA)
- Team Description As part of the Pendo Success team, the Customer Success Manager will partner with customers to ensure they're receiving the support and tools ... business value. CSMs have an in-depth understanding of the customer 's needs and seek to develop positive customer...over time through product adoption Be an advocate and voice for our customers internally and partner with cross-functional… more
- Halo Industries, Inc. (Santa Clara, CA)
- …expanding our team to accelerate our journey towards volume manufacturing and strategic customer partnerships. Roles and Responsibilities: Be the voice of the ... clear communication and managing expectations with customers and internal stakeholders. Ensure customer needs are met effectively and they have a positive experience… more
- BuildOps (Los Angeles, CA)
- …that thrive in fast-paced environments. Could you be our next hire? As our Customer Success Manager , you will join a well-funded, fast-growing technology startup ... support team to submit support tickets and provide guidance to resolve customer escalations swiftly. Be the voice of our customer for our product team to… more
- Dealpath (San Francisco, CA)
- Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in San Francisco, CA! As a Customer Success Manager , you will ... business works, define success criteria, and build out a customer journey to help them reach their business goals...Bechtel, and Morgan Stanley Expansion Capital. We value your voice ! If you get excited about solving real business… more
- Credit Genie (Plymouth Meeting, PA)
- …with Product, Engineering, Design, Data Science, Compliance, and Marketing to ensure the customer voice is represented in strategic decisions. Lead Voice ... solutions. Overview At Credit Genie, we are looking for a forward-thinking and strategic Customer Strategy & Operations Manager to drive, innovate, and scale our… more
- Asset Living (Denver, CO)
- …and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities ... a collective journey and leadership is a shared responsibility. ASSISTANT COMMUNITY MANAGER The Assistant Community Manager is responsible for overseeing, under… more
- ESFM (Cambridge, MA)
- Position Title: WORKPLACE EXPERIENCE MANAGER Hybrid Salary: $110,000 - $125,000 Pay Grade: 15 Other Forms of Compensation: None ESFM is the corporate Integrated ... friend to this position. Job Summary The Workplace Experience Manager builds, designs, and operates environments that attract top...of vendors and employees while presenting yourself as a voice of of the client. Key Responsibilities : Oversee… more
- Asset Living (Westminster, CO)
- …and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities ... success is a collective journey and leadership is a shared responsibility. COMMUNITY MANAGER The Community Manager is responsible for overseeing the entire… more
- Capsule (Los Angeles, CA)
- …excites you, we'd love to have you join us. About the Role As a Logistics Manager , you are a leader of people with responsibility for our on-site operations in Los ... delightful employee experience is the foundation of a delightful customer experience. Build and lead a thriving courier team,...to share insights from the field, acting as the voice of your couriers to help us continuously improve… more
- Quest Diagnostics (Secaucus, NJ)
- …and regularly prioritize product development efforts. Regularly collect and analyze the Voice of the Customer , industry trends, disruptors, and current ... Job Description The Manager of Digital Product Management is the owner...run operations that create meaningful value both for the customer and the company. With a strong background as… more
- Republic Services (Chicago, IL)
- POSITION SUMMARY: The Sales Manager is responsible for planning, organizing, directing and coordinating the activities of the sales function for an assigned division ... personnel to provide training and coaching. Assist with new customer solicitation, bid preparation and customer retention...We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6… more
- Wendy's (Minneapolis, MN)
- …District Manager experience strongly preferred. Proven track record in financials, staffing, customer evaluation index results, food safety and voice of the ... District Manager Opportunity Wendy's (a brand of HAZA Group)...interpersonal, conflict resolution and decision making Results oriented and customer service focused Previous Wendy's experience a plus! This… more
