- OneMain Financial (Baltimore, MD)
- …monitoring, and performance analysis. + Oversee the configuration and management of dialer systems (eg, predictive , preview, power, auto-dialers) to improve ... recording solutions like Verint or NICE Systems. + Knowledge of dialer systems ( predictive , power dialers, etc.) and contact center routing strategies. + BA/BS… more
- Lumen (St. Paul, MN)
- …based on the information gathered. **The Main Responsibilities** + Utilizing the Power dialer , the Lead Generation Rep needs to make 100 calls/day and document the ... Ability to work with call center enablement tools, including auto dialers, predictive dialers, call scripts, email templates, and target lists. Working knowledge of… more