- Carbyne (New York, NY)
- …a cutting-edge platform that helps save lives-think live video streaming, real-time chat , and precise location tracking. Our tools empower emergency teams to respond ... emergencies are handled. Here's What You'll Be Doing Drive 0-to-1 product development for early-stage emergency platforms, from initial discovery through… more
- Kandji (Miami, FL)
- …with the potential to reach unicorn status. The Opportunity As a Customer Success Manager , you'll be responsible for the success of our customers. As a Trusted ... Advisor with deep product knowledge, and empathy, you'll understand customers' business objectives...customer onboardings and business reviews, and serve as the " voice of the customer" in internal meetings. You'll be… more
- CVS Health (Phoenix, AZ)
- …scalable virtual assistant experiences to life. **What You'll Do** + Partner with Product Manager to understand vision and priorities + Translate business needs ... want you to help lead the way. As a ** Product Owner - Generative AI** , you'll play a...Member Operations. You'll launch innovative new products in our voice and digital chat channels that will… more
- 3M (Maplewood, MN)
- **Job Description:** **Semiconductor Marketing Manager ** **Collaborate with Innovative 3Mers Around the World** Choosing where to start and grow your career has a ... looking for a highly skilled and experienced Area Marketing Manager from the USAC region to join our global...make an impact by: + _Identify and define market, product , and account opportunities to meet sales and growth… more
- RELX INC (Raleigh, NC)
- …each individual legal use case. About the Role As a Drafting Strategy Manager , you'll be at the forefront of redefining how legal professionals draft ... legal tech, and customer-centered innovation. You'll lead initiatives that drive product innovation, market growth, and customer value-collaborating with product… more
- Sprinklr (FL)
- …Contact Centers, CXM, or similar industries. + Functional understanding of IVR, AI, Voice / Chat Bots, and business APIs. + Deep hands-on experience with contact ... a strong understanding of technology such as CCaaS, Contact Center, Telephony, Voice , CPaaS, CRM systems, Social Media Service Clouds, Public Cloud Platforms, and… more
- United Airlines (Chicago, IL)
- …the expertise on technical development in Conversational Contact Center technologies including Web Chat , Voice IVR, Web Applications & Cloud platforms. + Lead ... and cloud services + Collaborate with development, infrastructure, and product teams to gather integration requirements and translate them...+ Experience in Conversational AI domains + Experience in chat / voice bots + Must be legally authorized… more
- Kohler Co. (New York, NY)
- …Representative** to help us provide unparalleled support to customers over phone, emails, chat , and video calls. You will be responsible for being the voice ... an individual contributor position reporting to the Customer Success Manager . **Specific Responsibilities** + Provide best-in-class customer experience through… more
- Entergy (Little Rock, AR)
- …integrating data and insights from workforce management systems (preferably Verint). . Product manager or architect experience designing and deploying web & ... sharing data across all of our channels including live voice agents, Interactive Voice Response (IVR), web,...for work visas for this position. **Job Segment:** Senior Product Manager , Supply Chain, Call Center … more
- Bloomberg (New York, NY)
- …submarine and terrestrial cable routes. We are also involved in Proof-of-Concept product and design testing with our Network Engineering team, the design and ... We are looking for a proactive and highly motivated Telecoms Vendor Manager to handle our Telecommunications Service Providers and daily implementations. You will… more
- Mass Markets (Savannah, GA)
- …a Customer Service Agent on the night shift! In this role, you'll be the voice of some of the world's most recognized brands handling inbound calls, resolving basic ... technical issues, and assisting customers with product and process-related inquiries. You'll also identify customer needs...+ Escalate complex issues to the appropriate team or manager + Stay current with updates by attending training… more
- OneRail (Orlando, FL)
- …software or product testing. + Perform regular audits of customer interactions ( voice , email, chat ) using established QA scorecards and criteria. + Provide ... service standards are met. You'll report to the Quality Assurance & Workforce Manager and work closely with other QA team members, support leadership, and training… more
