- TEKsystems (Greenville, SC)
- REMOTE TIER 1 CUSTOMER SUPPORT **Must have previous technical help desk style experience to be considered or recent technical certificate** Monday-Friday ... 9am-6pm EST 100% remote - equipment provided Start date: July 7th End...inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues +… more
- TEKsystems (Raleigh, NC)
- Job Summary: As a Tier 1 Customer Support...a plus. * Ability to work independently in a remote setting with a quiet workspace and high-speed internet. ... role is ideal for individuals who thrive in a fast-paced, customer -focused environment and are passionate about education and technology. Schedule: Monday-Friday… more
- TEKsystems (Hoboken, NJ)
- …service, Troubleshooting, Windows, Desktop, Technical support, password reset, Service desk, Remote support, software support Top Skills Details Customer ... Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound calls a… more
- TEKsystems (Charlotte, NC)
- Project Overview: The Family Tech Support Customer Service Representative (CSR) is a member of the Family Tech support Contact Center. The CSR is responsible for ... high volume of inquiries about the company's products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their… more
- Patterson Companies, Inc. (Brookings, SD)
- …organization. **Job Description:** Job Description **Job Summary** The Support Specialist - Tier I properly responds to incoming customer requests, via phone, ... email, and/or chat session, to ensure the customer 's questions are answered in a timely manner. This...at the desktop level. **This full-time, permanent position is remote for candidates who reside in ID, IL, MN,… more
- Trinity Health (Livonia, MI)
- …support, operations & / or optimization leadership focus. **_** Position is remote based_** **Functional Role (not inclusive of titles or advancement career ... through phones, cases, and the Knowledge Management experience. Implements structured 1 :1s and performance action plans to drive results, coaching, mentoring, and… more
- CACI International (Washington, DC)
- NOSC Infrastructure Tier 1 Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking NOSC Infrastructure Tier 1 Analyst to support a 24x7x365...and related outages, degradations, and issues. This is a customer facing position that requires significant experience in … more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...government users with the transport of full-motion video to remote sites. The Technician will provide daily operational support… more
- Proven IT (IL)
- Tier 1 Engineer Chicagoland, IL (http://maps.google.com/maps?q=Chicagoland+IL+USA) * IT Apply Job Type Full-time Description The Tier I Engineer is ... and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is...through qualifying questions over the phone and may use remote applications to diagnose the needs. + Uses and… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The ... Tier 1 Technician is primarily responsible for... Tier 1 Technician is primarily responsible for working on a...(SOPs) + Act as the point of contact for customer incidents reported by telephone, email and remote… more
- CACI International (Washington, DC)
- Tier 1 - Help Desk Specialist...This role offers an exciting opportunity to develop your customer service and technical skills in a dynamic, fast-paced ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist. Serve as the first...operations. **Hybrid role!** 3 days onsite and 2 days remote ! Must be onsite for the first 30days. 0600… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington,...modifications to reduce user problems. + Provide local and remote Technical Support Services for end user support on ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- Nightwing (Pensacola, FL)
- …defense, civil, and commercial markets. Nightwing is supporting a US Government customer on a large mission critical development and sustainment program to design, ... operations, production and test environments. **Responsibilities include:** + Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem… more
- TEKsystems (Hoboken, NJ)
- …work with one of the largest education companies in the nation. If you have 1 -3+ years of Customer Support and/or Helpdesk experience and are looking to continue ... + Receive phone calls regarding company's products/services, complaints, login, website, or remote access issues + Provide excellent customer support to resolve… more
- TEKsystems (Hoboken, NJ)
- …service, Troubleshooting, Windows, Desktop, Technical support, password reset, Service desk, Remote support, software support Top Skills Details Customer ... Description Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Support Specialist ( Tier 1 ) Reporting to: Senior Manager of Client Support Location: Remote , with preference in those in PDT time zone ... for helping people, the Client Support Specialist uses exceptional technical and customer service skills to solve technical issues, thus enabling our clients and… more
- BD (Becton, Dickinson and Company) (TX)
- …of **BD Medication Management products** . Project teams are assigned to customer projects and accounts based on regional and national structures, comprising ... System design, configuration, and validation + Integration engineering + Customer relationship management Additionally, the department oversees backend business… more
- SKC Communication Products LLC (OH)
- …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
- Intelligent Waves (Mechanicsburg, PA)
- …our DISA customer . Based in Mechanicsburg, PA, you will provide Tier II oversight of applications, networks, systems, and equipment. Key responsibilities include ... Organization** **\#IW** **\#CJ** Connect With Us! (https://apply-intelligentwaves.icims.com/jobs/4284/ tier -ii-network-application-support-tech/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834473947) **Job Locations** _US-PA-Mechanicsburg_… more