- Patterson Companies, Inc. (St. Paul, MN)
- …Specialist - Tier I properly responds to inbound and outbound customer calls to provide technical support, answer how-to questions, and consult on workflow ... and equipment via a combination of verbal guidance and remote connection to the customer 's computer(s). The...**Minimum Requirements** + High School Diploma or Equivalent + 1 year customer service experience + … more
- ManpowerGroup (Milwaukee, WI)
- …RPO client, a leader in the Financial Software Industry! The HR Advisor will provide Tier 1 HR Generalist support to our RPO client employees across North ... end date W-2 Contract positions that will work 100% remote from your home office. (We have a strong...improvement in programs and offerings based on voice of customer and customer experience. * Coach end… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **U.S. Citizenship** (No… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …as needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...government users with the transport of full-motion video to remote sites. The Technician will provide daily operational support… more
- Proven IT (Tinley Park, IL)
- Tier 1 Engineer Tinley Park, IL...and trouble-shooting support. This is the basic level of customer support. The Tier I Engineer is ... through qualifying questions over the phone and may use remote applications to diagnose the needs. + Uses and...as a team with Tier II and Tier III to solve a customer 's issues.… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... inbound calls for NSHD. As a Tier 1 SDR, you will assist customers...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers via a… more
- IBM (Rocket Center, WV)
- **Introduction** We are seeking a customer -focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing ... timely resolution or escalation. * Escalate unresolved issues to Tier 2 or Tier 3 support teams...or equivalent; associate degree or technical certification preferred. * 1 + year of experience in customer service… more
- Cayuse Holdings (Pendleton, OR)
- **Overview** **The Work** The Tier 1 .0 Helpdesk Specialist acts in a customer service capacity responding to customer requests on the Client SAP ... - Here's What You Need** + High School diploma or GED required. + 1 year of Service/Help desk or customer service support experience. + Familiarity… more
- Beth Israel Lahey Health (Charlestown, MA)
- …entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 1 support position is responsible for all aspects of ... customer requests and incident management. This includes logging, triaging,...issues to resolution is critical. **Job Description:** **Primary Responsibilities:** 1 . Responds appropriately and in accordance with established guidelines… more
- Insight Global (Raleigh, NC)
- Job Description A Tier I Network Technician serves as the frontline technical support for the NC 911 system, particularly the Next Generation 911 (NG911) ... Troubleshooting: Perform basic diagnostics and escalate complex problems to Tier II technicians or the NG911 NMAC Manager. *...that includes weekends and holidays-note that it is not remote . We are a company committed to creating diverse… more
- AO Smith (Johnson City, TN)
- Residential Tech Support Agent - Tier 1 Date: Sep 18, 2025 Location(s): Johnson City, TN, US, 37602 Company: A. O. Smith Corporation Company / Location ... performing the following duties. Responsibilities + Provides world class customer service in a fast-paced customer service...and resolve problems that may arise. + Use Virtual Remote Assistance (VRA) to verify whether the tank isn't… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Opportunity:** The Enterprise Communications Services 3 (ECS3) program supports our intel customer across its CONUS & OCONUS operating locations. Our focus includes… more
- BD (Becton, Dickinson and Company) (MS)
- …of **BD Medication Management products** . Project teams are assigned to customer projects and accounts based on regional and national structures, comprising ... working collaboratively toward successful, on-time implementations. The **Implementation Specialist, Tier I, Solution Deployment** is an integral member of the… more
- NuAxis Innovations (Kansas City, MO)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... ** Tier II Service Desk Specialist** Location **Kansas City,...to end-users on a variety of issues. + During remote support periods, receive customer calls, emails,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... 3 support teams, ensuring efficient problem resolution. + Remote Support: Offer remote assistance to users...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role… more
- Robert Half Technology (Nashville, TN)
- …to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring ... Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT...and the procurement of hardware or software solutions. + Remote Support: Offer remote assistance to users,… more
- iconectiv (Bridgewater, NJ)
- …and critical business applications while providing outstanding customer service to our tier 1 customer . This person must demonstrate very good technical ... **\#Location - US Remote - Hybrid/Bridgewater, NJ** **About iconectiv** Your business...resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME… more
- V2X (Colorado Springs, CO)
- …enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, incident ... integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer ( Tier 2), you will provide mid-level operational support for… more
- General Dynamics Information Technology (Falls Church, VA)
- …Seize your opportunity to make a personal impact as a **Threat Management Specialist ( Tier 2)** supporting the United States Postal Service. GDIT is your place to ... people are our differentiators. As a **Threat Management Specialist ( Tier 2)** , you will help ensure today is...design, develop, implement, and support code for our government customer , the United States Postal Service. **HOW A THREAT… more
- Insight Global (Atlanta, GA)
- …be joining the Retail Service Desk support team that is responsible for providing remote IT technical support for the boutiques and retail stores. It is imperative ... mobile devices (iOS, Android) -Use of ServiceNow ticketing system -Proven customer service skills and communication skills -Experience working within a retail… more