- PharmaCord (Cincinnati, OH)
- …to access and affordability, including HIPAA and insurance guidelines. Managed through call /contact center structure, this role supports inbound and outbound ... report it to our Talent Acquisition team immediately at ###@pharmacord.com This is a remote role. Candidates must reside in the state of Ohio. When you join the… more
- GAP Solutions Inc (Sacramento, CA)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff....and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- NuAxis Innovations (Washington, DC)
- ** Call Center Analyst - HR Desk** Location **Washington, DC** \# of openings **2** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... NOW! We are currently seeking a talented and motivated ** Call Center Analyst - HR Desk** for...full-time position. This role is largely responsible for providing remote customer support for Federal Government systems and applications.… more
- Ochsner Health System (Lafayette, LA)
- …in handling difficult situations.Good organizational, time management, and conflict resolution skills.Ability to travel throughout and between facilities and work ... a flexible work schedule (eg 24/7, weekend, holiday, on call availability).Job DutiesManages staff performance and productivity while ensuring adherence to… more
- Morley (Lansing, MI)
- …diploma or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where ... the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be...with customers) + Available to work shifts within the call center 's hours of operation: + Monday… more
- Principal Financial Group (Des Moines, IA)
- …Do** As a **Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to their dental ... ability to recognize when an interaction needs to be escalated for resolution . Identifies innovation solutions to improve the customer experience and identifies… more
- PSEG Long Island (Melville, NY)
- …in the Utilities and Energy industry as a Customer Service Associate at our Call Center in Melville, NY. **Job Duties & Responsibilities** Answer inbound calls ... in a fast paced, high volume Call Center . Positively interact with customers concerning...highest degree of courtesy and professionalism focusing on first call resolution . Ability to multi-task by using… more
- COOLSOFT (Wauwatosa, WI)
- …Office suite of applications. - Demonstrate an analytical approach to problem resolution . - Familiarity with Microsoft System Center Configuration Manager (SCCM) ... with the possibility to be renewed yearly. *Onsite or remote ? Candidates MUST be a current Wisconsin resident or...also working all requests, incidents, and problems through to resolution . A critical role of the Desktop Support Technician… more
- Ally (Raleigh, NC)
- …their end-to-end journey, by striving to achieve overall customer happiness through first call resolution . * You are committed to teamwork, resolving issues ... **General information** **Ref #** 20901 ** Remote ?** No **Ally and Your Career** * Ally...and outstanding customer service within our Customer Care Contact Center . Associates joining the Contact Center team… more
- Post Holdings Inc. (Lakeville, MN)
- …department. + Assists with creating and updating training documents for external call center representatives. + Other duties as assigned. **Qualifications** ... **Categories:** Quality **Locations:** Lakeville, Minnesota **Position Type:** Regular Full-Time ** Remote Eligible:** No **Req ID:** 28610 **Job Description** **Business… more
- Entrust (Shakopee, MN)
- …the IFIaaS cloud environments, applications, networks, scoping projects, and the resolution of application and network issues. This role involves maintaining CI/CD ... optimizing cloud and on-prem operations, and participating in a 24x7 on- call rotation to ensure high availability and performance. **Responsibilities:** + Design,… more
- NuAxis Innovations (Washington, DC)
- …a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** ... Level Agreements (SLAs) for incident Response, Update, Handoff, and Resolution times. The Service Desk Specialist must follow published...workforce at Tier I, such as surges in high call volume, Tier II resource may be partially or… more
- Epsilon, Inc (Greenville, SC)
- …etc.) + Monitor dashboards for customer requests and incidents, customer satisfaction, first call resolution , and incoming phone calls and email queues. Escalate ... competitive compensation. **Where you'll work:** This is a hybrid onsite/ remote opportunity where you will report to our corporate...years of leadership experience in a help desk or call center environment. + Highly organized with… more
- BroadPath Healthcare Solutions (Tucson, AZ)
- …experience. We're looking for customer-focused professionals with healthcare, insurance, or call center experience who can adapt quickly, communicate clearly, ... is hiring talented **Customer Care Specialists** to join our remote team! These roles support members and patients by...High School Diploma or equivalent + 1+ year of call center customer service experience handling high… more
- BroadPath Healthcare Solutions (Tucson, AZ)
- …by offering exceptional support **Qualifications** + Minimum 1 year of experience in a call center , customer service, or sales environment + Minimum 1 year of ... BroadPath is hiring **Member Support Advocates** to work from home! The remote Member Support Advocate assists Health Plan Members by responding to inbound,… more
- Epsilon, Inc (Alexandria, VA)
- …fair and competitive compensation. **Where you'll work:** This is a hybrid onsite/ remote opportunity where you will report to the customer's location in Alexandria, ... Support, LAR Support, and Knowledge Management teams; providing effective and efficient resolution of escalated and urgent issues across all teams. This position… more
- The Clorox Company (Burnside, KY)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... collaborate with contractors to manage plant IT projects (local and remote ); maintain web-based systems; maintain and troubleshoot network and hardware related… more
- Trinnex (Denver, CO)
- …to public sector clients across the country. **Job Description:** *This is a remote position; however, to ensure effective collaboration with our team and clients, ... trends across the business. Participates in the contract negotiation process. Ensures resolution of client sales issues in a timely and satisfactory manner for… more
- IQVIA (Denver, CO)
- …are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will ... such as co-pay cards or vouchers. The **Pharmacy Support Call Center Representative** is primarily responsible for...user's issue and provides first level support for problem resolution + Document information specific to the resolution… more
- Mass Markets (San Antonio, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... the success of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across… more