- AAA Mid Atlantic (Wilmington, DE)
- …AAA Club Alliance, Inc. Location: 1 River Place, Wilmington, DE 19801 Position Title: Senior Genesys Cloud Engineer Hours: Monday - Friday, 8:00 am to 5:00 ... such as ACD, dialer, call recordings, or WorkForce Management (WFM); Genesys PureCloud's API's; Experience developing and delivering Architect flows,… more
- M&T Bank (Buffalo, NY)
- … Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud architect flow familiar with best practices, design, and configuration ... Engage experience, but PureCloud recent experience is required** + Genesys PureCloud experienced with using Architect +...required** + Genesys PureCloud experienced with using Architect + Experience with Microsoft Visio call flow design… more
- J&J Family of Companies (New Brunswick, NJ)
- IT Lead - ServiceNow Solutions Architect / Technical Product Owner - 2406185732W **Description** Johnson & Johnson is recruiting for an **IT Lead - ServiceNow ... Solutions Architect / Technical Product Owner** to be located in...comfortable with ambiguity, leading complex relationships, and influencing other senior peers in other groups, bringing an excellent consulting… more
- Carnival Cruise Line (Miami, FL)
- **Job Description** The Senior Contact Center Voice Solutions Architect is a highly knowledgeable member of a team responsible for developing IT service ... + Working experience of enterprise Cloud Contact Center solutions such as Nice, Genesys , Five9 + Working experience with automation tools such as Python, PowerShell… more
- Concentrix (Columbus, OH)
- …looking to hire the absolute best talent in the world. \#LI-Onsite Senior Sales Engineer/Solutions Architect experienced solutioning CCaaS solutions that deliver ... Job Title: Senior Sales Engineer, Cloud Contact Center Solutions Job...product demonstrations + Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …operating and querying against MS SQL DB + Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, digital ... as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will...by the Supervisor. This class is distinguished from the Senior Enterprise Technical Developer in that the latter requires… more
- Concentrix (Columbus, OH)
- …+ Several of the following Professional certifications: CCNP, CCDP, AWS Cloud Practitioner, Architect , Security, Genesys , Avaya, Nice + Experience with VoIP and ... session border control (SBC) technologies. + Expert with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution. + In-depth understanding of communication protocols (OSI Model) and routing protocols (eg BGP, OSPF) +… more